9 Barrack Street, Cape Town CBD, 8001 Cape Town, South Africa
#137 of 206 hotels in Cape Town
Guests' ChoiceBased on 88 hotel reviews
8.3Cleanliness
8.8
Comfort
8.6
Location
8.2
Facilities
8.1
Staff
9.3
Value for money
8.4
Free WiFi
8.5
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End of dialog contentReviewed: 15 February 2024
Nomvuyiso
South AfricaCouldn't get table mountain view
Friendly staff
Stayed in February 2024
Reviewed: 9 April 2022
Gretchen
South AfricaThe TV needs to be upgraded to a smart TV with more options because the TV only has the normal sabc channels and the TV doesn't play clear
Friendly staff, comfy bed, clean room
Stayed in April 2022
Reviewed: 24 March 2022
Hadjierah
South Africaa mini bar fridge would be nice in the rooms
the room size was great clean spacious
Stayed in March 2022
Reviewed: 21 March 2022
Peter
South AfricaOld tv/aircon Floor felt like cheap laminate
Good location Friendly staff
Stayed in March 2022
Reviewed: 4 January 2022
Stainbank
South AfricaHotel needs to upgrade TV bouquet and TV reception.
Location and staff friendliness
Stayed in January 2022
Reviewed: 18 November 2021
Carl
South AfricaExcellent value for money. Staff are exceptionally friendly and the breakfast is really great. Puts some places multiple times the price to shame.
Stayed in November 2021
Reviewed: 20 October 2021
Tylanda
United StatesI loved that the room and bathroom both were spacious. The room was supplied with a safe and a refrigerator. The breakfast was delicious and was delived to my room at the designated time. I rented a car and parked in their garage during my stay. The garage was very secure, but the parking is on the 7th floor. Not a big issue because my room was also on that floor, but the constant winding around in circles to get in and out of the garage was a bit nauseating. If I had to make a quick stop at the hotel before heading back out, I found it easier to just park on the 1st or 2nd floor and take the elevator. The wifi is fairly reliable. The front staff was great. They even printed my Covid test results out for me!
, At check in I was told the room had been cleaned and sanitized after the last guest, so I pretty skeptical about the validity of that when I found dried urine on the toilet seat when I got to the room. Fortunately, this didn't deter from my enjoyment of my stay; I always come prepared to do my own cleaning of the room wherever I stay
Stayed in October 2021
Reviewed: 18 October 2021
Albertyn
South AfricaThe noise in the street but calmed down when the police arrived.
I especially loved how the receptionist welcomed us with a friendly face.
Stayed in October 2021
Reviewed: 12 October 2021
Tshepang
South AfricaThat they don't have an in house spa
The breakfast is the best
Stayed in October 2021
Reviewed: 9 September 2021
Lungiswa
South AfricaNo shower caps Thank you
The place is neat and clean. Comfortable and the breakfast was great
Stayed in August 2021
Reviewed: 31 August 2021
Morlane
South AfricaThe location was situated close to all amenities. The room were spotless clean as well as the passages and stairs
Stayed in August 2021
Reviewed: 11 August 2021
Theo
South AfricaEating in the room
Everything
Stayed in June 2021
Reviewed: 30 July 2021
Andiswa
South AfricaThe kettle in the bedroom had old coffee inside.
Stayed in July 2021
Reviewed: 21 July 2021
Yi
BotswanaWell cooked breakfast with plenty of choices and the fruit salad was beautiful.
Stayed in July 2021
Reviewed: 6 July 2021
Johan
South AfricaEverything was good!
The room was spacious and very clean with a window that could open – scarce in hotels in Cape Town. They were also willing to accommodate us and deliver breakfast to the room much earlier.
Stayed in July 2021
Reviewed: 29 June 2021
Xolelwa
South AfricaAircons are outdated make a lot of noise and don't work properly. It was not what I expected.
Stayed in June 2021
Reviewed: 22 June 2021
Nadine
South AfricaThe staff was great - very helpful and knowledgeable - and the view from my room was beautiful. Additionally, the bed was comfortable and the room was clean. Overall, I had a great stay!
Stayed in June 2021
Reviewed: 12 May 2021
Vuyisile
South AfricaNothing
Everything was spot on, excellent service received
Stayed in May 2021
Reviewed: 22 March 2024
Aluwani
South AfricaEverything was perfect at hotel we enjoyed our stay. The breakfast was fresh each and every morning Chef Yanga is so friendly.
Stayed in March 2024
Reviewed: 7 March 2024
Bernard
South AfricaDrunk people making excessive noise on the street at 3am-4am. The feel of the area is a bit off
Breakfast bacon was really good, baked to perfection, coffee was also good
Stayed in February 2024
Reviewed: 8 April 2022
Mesilane
South Africaeverything
Stayed in March 2022
Reviewed: 26 March 2022
Shaakira
South Africathere was absolutely nothing to not like ii loved each and every bit of my stay
The staff amazing on arrival the lady who assisted me she was just amazing the way she gave me a pre welcome and very nice welcome on arrival thumbs up to Helene I just loved everything about it for a 3 star hotel it felt amazing to be there and I would be visiting soon as it's my new favorite place 🙂
Stayed in March 2022
Reviewed: 25 March 2022
Sashen
South AfricaThe entire set up of room I was offered the same breakfast consecutively for 3days No room service Unable to stream on TV. Not a smart TV..bad reception for TV signal and no brochure to select from
Location
Stayed in March 2022
Reviewed: 25 March 2022
Maatla
Botswanagreat customer service
Stayed in March 2022
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