N7 Piekenierskloof Pass, 7340 Citrusdal, South Africa
#5 of 13 hotels in Citrusdal
Guests' ChoiceBased on 742 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
9.1
Facilities
8.9
Staff
9.2
Value for money
8.6
Free WiFi
9.0
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End of dialog contentReviewed: 7 April 2024
Elizabeth
United KingdomConference on our final evening meant we had a very bad meal but the staff took this off our bill.
Lovely room and view.
Stayed in February 2024
Reviewed: 3 April 2024
Sandra
United KingdomNil
Staff cleanliness
Stayed in April 2024
Reviewed: 3 April 2024
Marc
NetherlandsNot applicable
Stunning views, with a great room and direct access to the lawn and pool. Breakfast was very enjoyable, especially whilst enjoying the view.
Stayed in March 2024
Reviewed: 2 April 2024
Peter
South AfricaBreakfast was very basic for a 4* hotel but still good
Room was very spacious & comfortable. Stunning views of the valley
Stayed in March 2024
Reviewed: 30 March 2024
Altanja
South AfricaDrinks a bit expensive, playroom for kids need updating, table-tennis table was broken, putt-putt course need some tlc and the zip line was also not working.
Beautiful location,friendly staff.
Stayed in March 2024
Reviewed: 22 March 2024
Annerie
South AfricaThe bed's mattress wasn't as comfy as it can be, but everyone has their own preference, though.
The view was lovely. Loved looking over the pool and the mountain range. The buffet breakfast was more than enough. We also loved playing mini golf and doing archery. The heated pool was a definite bonus! Also, the rooms were very neat and clean.
Stayed in March 2024
Reviewed: 21 March 2024
Harold
South AfricaThe bathroom and toilet is cramped and lacks shelf space for toiletries. The single basin is a bit inconvenient, especially if one is staying more than 2 nights.
The staff were efficient, and helpful. and the location and ambience is so peaceful and relaxing. The room was spotless, and the breakfast more than adequate. Loved the patio access to the pool and grounds.
Stayed in March 2024
Reviewed: 11 March 2024
Nel
South AfricaThe Wine prices on there wine list are totally overprized, like all other Hotels and Restaurants! Because i work in the Agricultural industry and wine farmers are are a big percentage of my customers, i know what it cost to make a good bottle of wine, it just seam ridiculous the markup that Hotels and Restaurant's take on wine!
the view and quietness, neat and tidy room, friendly and helpful staff, excellent Breakfast, lovely clean pool, what more do you want! It was only the handbasin that was blocked and emptying very slowly and the aircon that broke down the last night!But i reported it to reception on booking out, and i am sure they would fix it that same day!
Stayed in March 2024
Reviewed: 7 March 2024
John
United KingdomProximity of the main road caused a bit of noise during the day, though the rooms are insulated well.
Superb positioning with views across the valley. Impressive architecture, style and decor and not too large a facility. Very polite and helpful staff.
Stayed in March 2024
Reviewed: 4 March 2024
Madiba
South AfricaPerhaps you could look at having extra DSTV Channels. There was sewerage smell when we sitting outside of our room.
The Breakfast was the best. The view is Superb and the staff is nice. Room was spacious.
Stayed in March 2024
Reviewed: 3 March 2024
John
United KingdomSometimes I get the feeling that customers are seen as being a damned nuisance and I got that feeling here.
The rooms were large and comfortable and it was very close to the main road so it was easy and convenient to use.
Stayed in February 2024
Reviewed: 24 February 2024
Davies
South AfricaMy short stay
Everything
Stayed in February 2024
Reviewed: 23 February 2024
Jonathan
South AfricaNothing
Breakfast, room and view were all great. Staff were very friendly and helpful.
Stayed in February 2024
Reviewed: 23 February 2024
Clive
United KingdomNothing.
Conveniently located for our purposes between Cape Town and the West Coast. Sadly both of us were unwell and the venue, being in the middle of nowhere, was ideal to allow us just to rest up. On site restaurant was good, not exceptional, but pretty good with decent breakfast and friendly and attentive staff. Had a pleasant on site massage and treatments.
Stayed in February 2024
Reviewed: 19 February 2024
Nigel
JerseyNothing
Friendly staff on reception and in the restaurant, Easy check in.Lovely large rooms with balcony overlooking gardens and pool
Stayed in February 2024
Reviewed: 25 January 2024
Kayla
South AfricaThe restaurant was overpriced.
The views were amazing as well as the pool facilities and staff. Nice play area for kids too.
Stayed in January 2024
Reviewed: 21 January 2024
Simmy
South AfricaThe heated pool ,was a bit disappointing.
The outside set up around the cold pool.
Stayed in January 2024
Reviewed: 16 January 2024
Helen
United Kingdomteh hike was too much of a scamble
everything was just perfect staff so helpfulwe loved it we will go back
Stayed in January 2024
Reviewed: 15 January 2024
Enver
CanadaThe braai area could be a bit better. Room TV decoder needs updating
Location. Excellent service. Staff extremely warm and approachable.
Stayed in January 2024
Reviewed: 15 January 2024
Simone-nicole
South AfricaLimited food options
I liked the indoor and outdoor swimming pool
Stayed in January 2024
Reviewed: 10 January 2024
Tasneem
South AfricaAreas not cleaned, eg someone threw up by the indoor pool. Vomit was just lying there.
Good, peaceful location
Stayed in January 2024
Reviewed: 9 January 2024
Shireen
South AfricaBreakfast was average and plates were dirty
Stayed in January 2024
Reviewed: 8 January 2024
Gill
South AfricaWe loved our whole time there, staff were so pleasant friendl and helpful, gardeners and management etc. there is everything you need for a lovely a break! our tv didnt work in the evening but they made a plan for us :)
Stayed in December 2023
Reviewed: 7 January 2024
Bronwyn
South AfricaNothing
Stunning location and fantastic amenities.
Stayed in December 2023
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