11 Albert Terrace, 4001 Durban, South Africa
#78 of 85 hotels in Durban
Guests' ChoiceBased on 108 hotel reviews
6.5Cleanliness
8.0
Comfort
7.5
Location
8.2
Facilities
7.0
Staff
8.5
Value for money
7.5
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End of dialog contentReviewed: 23 April 2024
Dimakatso
South AfricaNothing
Location was perfect as I could walk to Ushaka and the beach
Stayed in April 2024
Reviewed: 12 April 2024
Mgwaba
South AfricaBar
Breakfast
Stayed in March 2024
Reviewed: 12 April 2024
Draai
South Africamicrowave oven,drinkglasses,sink,floormat(shower)
breakfast was fine but a few things were missing.no microwave oven,floormat outside showerdoor,no drinkglasses.mattresses not comfortable.
Stayed in April 2024
Reviewed: 1 April 2024
Natasha
South AfricaNothing.
It was very clean and location, directly across Ushaka Marine world, also the MSC Cruise Terminal is just around the corner. I would recommend staying here of you are cruising on MSC it is clean and within walking distance to both Ushaka and Cruise Terminal. Public Transport(taxi and bus) drives past the place, so you can get transport easily.
Stayed in January 2024
Reviewed: 28 March 2024
Moloto
South AfricaThe number is on voice
Finding the location was disaster
Stayed in March 2024
Reviewed: 23 March 2024
Yoliswa
South AfricaThe location is a bit dodgy. The breakfast is a slice of toast and you have no variety or options. The WiFi did not work None of the channels were working.
The Aircon The receptionist was very friendly
Stayed in March 2024
Reviewed: 23 March 2024
Samkelo
South AfricaThe sign indicating the name of the hotel could have been a bit more I don't know...brighter, more eye catching because I almost passed by it
The staff was very nice even though I arrived very very late they still treated me politely, showed me to my room, recommended supper. It was overall very nice after I'd had a very tiring bay
Stayed in March 2024
Reviewed: 22 March 2024
Lucky
South AfricaEvery one was not happy abt tea without milk
Stayed in March 2024
Reviewed: 21 March 2024
Zizile
South AfricaBreakfast... Terrible. Unprofessional staff. They better increase the booking price than providing a terrible breakfast deal
Warm Reception
Stayed in February 2024
Reviewed: 21 March 2024
Van
South AfricaThe entrance
Everything
Stayed in December 2023
Reviewed: 3 March 2024
Zitha
South AfricaBrackfast was goo
Stayed in March 2024
Reviewed: 26 February 2024
Valile
South AfricaNo wifi available.
I like the tidiness of the rooms and the breakfast was great.
Stayed in February 2024
Reviewed: 12 February 2024
_varistun
South AfricaBreakfast
Service
Stayed in February 2024
Reviewed: 6 February 2024
Pretty
South AfricaBreakfast was OK but the service from the batman n was excellent the receptionist was also welcoming
Stayed in January 2024
Reviewed: 5 February 2024
Kgopotso
South AfricaI'm happy about their service
The breakfast was fairly good, the place was near the beach, also near UShaka Marine World. So I reached all the fun activities just by walking a shot distance
Stayed in February 2024
Reviewed: 2 February 2024
Gotsilemang
South AfricaThe stairs 🥹
Close to every place I wanted to explore
Stayed in January 2024
Reviewed: 31 January 2024
Naomi
South AfricaThe windows are a little bit high, making the view not clear and difficult for short people to access windows.... The place is situated in a "dodgy" area although it was safe to walk at night I think the need to put more photos of the place on their website, including the outside of the place...not forgetting to enlarge the name of the place by the entrance area.
Breakfast was exceptional, I can't remember the lady's name, but she came knocking at our door asking if they could bring it into the room since they were about to close, which was unexpected 👌🏾👌🏾 location... Next to South Beach, just opposite Ushaka and MSC embarking point which made it easier for us to get to the place since we were from the cruise... Staff was amazing, including the security guards
Stayed in January 2024
Reviewed: 28 January 2024
Jeneane
South AfricaThe parking is a little iffy of you don't know the area but they do lock the garage at night so that helps.
The staff were friendly and helpful. The rooms were clean and neat. It is across the road from Ushaka so we were able to walk.
Stayed in January 2024
Reviewed: 16 January 2024
Christina
South AfricaBreakfast option Prefer Buffet breakfast My son cellphone went missing reported the matter didn't receive feed back till today.
Good location
Stayed in December 2023
Reviewed: 16 January 2024
Thandi
South AfricaI did not like anything on the hotel. Very poor service and it is not easily accessible
It is next to entertainment facilities and the beach
Stayed in January 2024
Reviewed: 8 January 2024
Katlego
South AfricaWe didn't find towels..... and staff were not refilled let alone the room didn't have atheist a single chair.
The property needs improvement in order to competitive with others.
Stayed in January 2024
Reviewed: 4 January 2024
Buyiswa
South AfricaThere is no WiFi, they have smart tv which needs internet to play programs so since they didn’t have WiFi we were unable to watch tv, it’s difficult to have iron as the only have only one iron and a huge steam iron which they are difficult to get at the time you want them, no telephone in the room every time you need something you have to go to the Bar using the staircase because they don’t have lift. No receptionist .
It’s just a minute from the ushaka marine and the transport is easily accessible
Stayed in January 2024
Reviewed: 3 January 2024
Nontlantla
South AfricaThe place is fairly new and our room smelt paint and also they only had 2 irons to be shared by 2floors thats really not practical. The person who was serving breakfast was not presentable to serve food I'm mean they could do with a bit of simple uniform instead of flipflops making noise all the way. Considering the fact that it close to Ushaka and Point waterfront, i expected quality stay however there's room for improvement. When i attempted to extend my stay with 1 day the price changed to R1400 daily instead of the R806 that i paid a day.
The location was perfect, 2min walk to Ushaka, it was close to the public transport should you need it therefore i was happy with the area.
Stayed in December 2023
Reviewed: 2 January 2024
Tamara
South AfricaWifi and a pool
Stayed in January 2024
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