There was no air conditioning in the room.

The proximity to the airport was very convenient. The room was very clean and the wifi was good.

Stayed in March 2024

Nothing

Loved that it was conveniently close to the airport. The shuttle was free and was on time

Stayed in April 2024

The blanket had an awful smell. Check out is at 10 but they knocked at 9:00 for room service which was a bit disturbing. Shower drained the water very slowly

The location, very close to the airport. The room is neat and spacious

Stayed in April 2024

Easy check in very accommodating with changing to interleading rooms. Wonderful breakfast and good staff

Stayed in April 2024

This is the 6th time staying at Premier Hotel. A favourite for us, close to airport, and excellent value. Highly recommend

Stayed in March 2024

Only thing I didn't like,it was their cleaning staff, 2 times 2 different maids just entered my room 1808 using their scanners in the morning so sudden, while we were still in the room, it was between 9 and 10am, That was so strange 😕

It was wonderful, had long flight from Dubai, it was good rest for next flight to PE next day, Great service of shuttle to pick&drop at airport, Reception staff was excellent 👏

Stayed in March 2024

(The breakfast), the yogurt was slimy and a bit off. The one (chef) who was doing eggs likes arguing a lot with customers and did not follow orders properly. (Dinner) - The waitress who was serving us was good but the barman struggled to get the cocktail that I ordered right (it was sort of like trial and error) and when it was billing time, they told me what I was drinking was not part of their pre-installed menu item (I should have been told this info earlier). So I was charged for something else which was way more than the drink should cost.

The facilities overall are excellent. The rooms are spacious.

Stayed in March 2024

A/C were old and noisy Shower leaked and made the floor very wet

Shuttle was good and driver was friendly. Check-in was smooth. Room was spacious. Coffee was on point after a long flight.

Stayed in March 2024

The peeling of the paint on one wall.

Neatness, clean, spacious, and warmth.

Stayed in March 2024

Very expensive airport transfer, £35! For an 8 minute ride. Very poor.

We had a very short but excellent stay here. We were given a suite. Didn't stay for breakfast. Nice room, great shower, noisy Aircon but it worked.

Stayed in February 2024

They don't check room after you check out or their house keepers are not vigilant

I forgot my white adapter for cellphone charger at room 413 but they didn't even call me to let me know if I have forgotten something in the room booked under my name.

Stayed in March 2024

-shower was blocked,therfore not pleasant -one of the house keeping staff came at 9 am ,to ask when she could clean the room disturbing our sleep

Room was nice and clean

Stayed in March 2024

Attitude of the staff and their commitment to help a customer, you must do follow ups all the time.

Lovely hotel but staff not so friendly, staff treat the hotel like guest house somewhere in the township, not friendly at all. Not professional at all. I dnt blame staff I blame management because I have been sleeping in that hotel for the last 11 years but no improvement I want to believe management have no culture.

Stayed in March 2024

The gym was a bit out of date/ basic and needs more equipment. Air conditioning units in room are very very loud which keeps you awake during night if switched on. But if switched off, it is uncomfortable and hot. Staff were generally ok but a bit rude in reception.

There is a free shuttle bus provided from airport to hotel multiple times across the day. This made it easier for us and saved on Uber/taxi. The spa is quite basic but the treatments are very very good value and me and my daughter received amazing, relaxing massages. The food is very reasonably priced and to a good standard. Beds are comfortable and large rooms. As far as value for money goods, this is very good standard if staying a night or two during flight overlays.

Stayed in March 2024

Air con doesn’t work very well so room was quite hot for us. Only one medium bottle of water between two so had to order more - recommend you buy some water before you arrive!

Close to the airport with a free shuttle to and from. Big hotel, clean and nice facilities. Buffet dinner was good and reasonable choice. Comfortable beds.

Stayed in March 2024

The convenient airport shuttle from OR Tambo. The friendly staff and the included generous breakfast.

Stayed in March 2024

The fixed shower Glass stand in the shower

Shuttle departing on time. Room was convenient for someone traveling on business.

Stayed in March 2024

Shuttle service excellent and on time - wonderful happy drivers - highly recommend

Stayed in March 2024

Air con was bad

Clean and tidy

Stayed in March 2024

Noise level

Great property around the airport

Stayed in March 2024

I loved the room size . The staff were very helpful. The shuttle service was the best thing as they dropped us to a nearby train station and we could explore Johannesburg on our own. It's 20 min walking distance to the station.

Stayed in February 2024

We took the shuttle from the airport and there was quite a lot of traffic at the time, so we had to wait quite some time for the next shuttle, that was difficult with young children. Also there was a second swimming pool we wanted to use at the hotel next to the grass, but the water was full of leaves and quite dirty, so we stayed at the other one which was better.

We stayed one night at hotel O.R.Tambo as a stopover from flying back to Europe. We really appreciated this hotel for its family friendly facilities and helpful staff who tried to make it as comfortable as possible for us. We enjoyed the swimming pool area and the restaurant food. We also had breakfast included and everything was very tasty. Overall we had a great experience there and will come back again as it is hard to find family friendly hotels close to the airport.

Stayed in March 2024

The food was good, the workers were amazing, and the pick up and drop off by the shuttle bus was fantastic

Stayed in March 2024

Staff at reception were not very courteous and one in particular was rude ...

Very clean room, air-conditioning was a little disappointing, it didn't function and housekeeping staff was great...

Stayed in March 2024

None

Cleanliness

Stayed in March 2024