4 Alexander Road, Bantry Bay, Sea Point, 8001 Cape Town, South Africa
#104 of 205 hotels in Cape Town
Guests' ChoiceBased on 4573 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.4
Facilities
8.6
Staff
8.9
Value for money
8.4
Free WiFi
8.4
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End of dialog contentReviewed: 17 May 2024
George
New ZealandDid not like the computers going off line when we checked in. Had to wait at reception for around 40 minutes before checking in. Understand it was beyond your Control. Thank you for the 25% dinner voucher delivered personally to our room afterward. It was a lovely gesture.8
I liked the way the table was reserved as we were seated. This allowed both my wife and I to visit the buffet together without another guest grabbing our table for breakfast.
Stayed in May 2024
Reviewed: 16 May 2024
Mei-lene
South AfricaRoom was amazing, Breakfast was a treat. I love the staff and will be going back again and again for the friendly and kind staff. I love the experience...i wish they had a better reward programme.. that reqrads you more for when you go there... it is still cheaper to book on Booking.com ... the reward programme should reward you more then booking.com... then i would use it to book and go there more... but it is still cheaoer to book on booking.com .. .. but having said that ... i will still come back ...
Stayed in May 2024
Reviewed: 16 May 2024
Thulane
South AfricaOur TV was not giving full visuals and even though it was reported twice, they still could not get it right. The toilet was not as clean as we would like it to be.
The breakfast was on point. The gym facility was appreciated. The staff were very friendly at all times
Stayed in May 2024
Reviewed: 15 May 2024
Barbara
United StatesNothing
The location was perfect. The hotel was clean and the rooms were very nice. The front desk/ reception staff were a little weak, but all the rest of the staff were terrific.
Stayed in April 2024
Reviewed: 13 May 2024
Kanishcheva
Russianth
very spacious room , perfect for all , the breakfast is great and different every day. the staff is very nice and helpful! highly recommended !!!
Stayed in April 2024
Reviewed: 12 May 2024
Bhengu
Abkhazia, GeorgiaLimited sugar satchets
Did not go for breakfast
Stayed in May 2024
Reviewed: 7 May 2024
Pumza
South AfricaGreat decor and ambience.
Stayed in April 2024
Reviewed: 6 May 2024
Adam
South AfricaThe tv was so outdated. For such a top class hotel, I would expect to have smart TVs and not TVs from the 70s
We enjoyed the exceptional breakfast, friendly staff at the reception and the bed was very comfy
Stayed in May 2024
Reviewed: 6 May 2024
Patricia
AngolaRoom cleaning was not the best . Housekeepers seemed to only change the sheets and towels and not actually clean the room
Very well located , great facilities , great staff
Stayed in May 2024
Reviewed: 5 May 2024
Claudia
AustraliaFreezing cold pool Kettle leaked Amenities were not replaced unless asked . Quite a few homeless people in the street of the hotel . Street stank of urine .
Spacious apartments Good size fridge & microwave Comfortable beds Walking distance to shops & restaurants Friendly staff - must mention Christian who guards the boom gate at the street entrance and Matthew the chef at breakfast - made us omelettes that were to die for . The concierge what’s app chat . Fantastic idea .
Stayed in May 2024
Reviewed: 5 May 2024
Carrie
United KingdomPool is not heated
Great location and felt safe
Stayed in May 2024
Reviewed: 3 May 2024
Nyiko
South AfricaThe waiting time for breakfast
Breakfast food is amazing
Stayed in April 2024
Reviewed: 1 May 2024
Go
United KingdomPoor TV channels, Airport shuttle as listed is not a free
Good location, breakfast, concierge service organising trips, spa
Stayed in April 2024
Reviewed: 30 April 2024
Rishal
South AfricaWater pressure in shower and toilet was poor
Service was fantastic
Stayed in April 2024
Reviewed: 30 April 2024
Bheki
South AfricaCurtains
Food
Stayed in April 2024
Reviewed: 29 April 2024
Edwin
GhanaAt the bar inside I had something slimy in my cocktail. My drink was changed after I reported
Breakfast was good, location was great. Security checks was thorough.
Stayed in April 2024
Reviewed: 27 April 2024
Abdulkarim
Saudi ArabiaNone
Location , staff, facilities and the food
Stayed in April 2024
Reviewed: 26 April 2024
Willem
South Africathe bed needs a new mattress
location location location
Stayed in April 2024
Reviewed: 24 April 2024
Katherine
United StatesI thought we booked a room with a balcony where we could sit and enjoy the view.
Beautiful location.
Stayed in April 2024
Reviewed: 21 April 2024
Antoine
FranceOur room original had no bedside tables, old (but clean) towels and we asked for an extra blanket that came smelling like fish and chips. But the staff fixed it the second day :)
Very awesome staff; helpful and kind
Stayed in April 2024
Reviewed: 20 April 2024
Garry
United KingdomYour staff make it a great hotel
Stayed in April 2024
Reviewed: 19 April 2024
Heather
PhilippinesLocation, amazingly friendly and helpful staff! The view! Beds and pillows super comfortable.
Stayed in April 2024
Reviewed: 12 April 2024
Phindile
South AfricaEverything
Stayed in April 2024
Reviewed: 8 April 2024
Karen
United StatesNo local African food.
Stayed in April 2024
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