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  5. Reviews of Protea Hotel by Marriott Johannesburg Balalaika Sandton

Reviews of Protea Hotel by Marriott Johannesburg Balalaika Sandton 4 stars

Maude Street, Sandton, Sandton, 2196 Johannesburg, South Africa

#52 of 157 hotels in Johannesburg

Guests' Choice

Review score

Based on 1548 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.2

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.5

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 5 May 2024

    9.0
    Superb
    • Business trip
    • People with friends
    • King Guest Room with Garden View
    • Stayed 10 nights
    • Submitted via mobile

    Gym is small and simple.

    Hotel staff are really kind and helpful. Nice environment with backyard garden. Security is good. Walking distance to malls in Sandton.

    Stayed in March 2024

  • Reviewed: 5 May 2024

    9.0
    Superb
    • Business trip
    • People with friends
    • King Guest Room with Garden View
    • Stayed 10 nights
    • Submitted via mobile

    Gym is bit small

    Hotel staff is really helpful. Nice environment with backyard garden. Walking distance to Mandela Square.

    Stayed in March 2024

  • Reviewed: 2 May 2024

    8.0
    Value for Money
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Room cleanliness could be improved, we found previous guests trash in the room, carry an adapter and there is a serious need for new inners for the duvets.

    Excellent check in and on time shuttle to the Gautrain and Sandton Mall Check in Memorable and felt like coming home thanks to Simmy Breakfast Team was friendly and helpful. Shoutout to Aaron for the excellent service and coffee

    Stayed in May 2024

  • Reviewed: 29 April 2024

    8.0
    happy except they refusing to rend me for 1 night
    • Leisure trip
    • Solo traveller
    • King Guest Room with Garden View
    • Stayed 7 nights

    Stayed for 6 nights and paid for 7 nights because I had an emergency to travel back home up to now they failing to refund me 1 night and their regular customer here

    Stayed in April 2024

  • Reviewed: 28 April 2024

    7.0
    The village atmosphere next to the pool gave me the impression of nest securely guarded
    • Leisure trip
    • Solo traveller
    • King Guest Room with Garden View
    • Stayed 1 night

    Simply basic stuff. not something special to wow me for the value of the money. The feel is missing to complete the fit with money paid

    Separate shower and the bath The bathroom is spacious

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Lovely short stay
    • Leisure trip
    • Couple
    • King Guest Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    The rooms had a bit of a musty closed up smell. I think the ventilation in the room could be a bit better. It had a typical hotel smell. I’m a sucker for nice smelling linen. I guess it is a hotel at the end of the day.

    The hotel is so pretty and so central. Staff was Amazing and friendly, check in was so smooth. We stayed for one night for a function and it was walking distance to our venue. There is also a shuttle service that takes you around santon. So very convenient if you don’t have a car. We loved it. Hotel was nice and busy. And room was clean.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Guest Room
    • Stayed 1 night
    • Submitted via mobile

    The room they gave me was spacious and clean! I loved the view over the pool!!!! The bathroom was just how I liked it. The team was friendly and helpful. The restaurants served yummy food!!

    Stayed in March 2024

  • Reviewed: 8 April 2024

    8.0
    It is always a pleasure staying at Balalaika.
    • Leisure trip
    • Couple
    • Guest Room, 1 King
    • Stayed 3 nights

    My booking was not accurate. I had asked for a room with a lounge through booking.com

    This is my hotel of choice as it is convenietly located. The place is also safe and secure. The garden has matured adding beauty to the place

    Stayed in April 2024

  • Reviewed: 6 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Guest Room, 1 King
    • Stayed 2 nights
    • Submitted via mobile

    The first night was extremely uncomfortable with a wedding party going on until 3am. They should consider sound proofing the rooms as the noise carries into the rooms. They should also have warned us in advance.

    Location. Easy access to Sandton City plus free shuttle to certain spots.

    Stayed in April 2024

  • Reviewed: 29 March 2024

    9.0
    Great Location,Great hospitality and best hotel
    • Leisure trip
    • Solo traveller
    • King Guest Room with Garden View
    • Stayed 4 nights

    nothing

    Great Location, Great design and the layout of the hotel,Proximity to all important places..Loved the heritage type setting of all facilities in the hotel..Overally superb place for a comfortable vacation in Johannesburg. The shutt;e service to Mandela square and the cab service desk are great

    Stayed in March 2024

  • Reviewed: 25 March 2024

    9.0
    A lovely hotel with excellent staff which is excellent value for money.
    • Leisure trip
    • Couple
    • Guest Room, 1 King
    • Stayed 4 nights
    • Submitted via mobile

    They do not sell sparkling wine by the glass.

    Staff were so friendly, welcoming and helpful. Room was spacious and comfortable. Pool area was quiet and pleasant. Food in Bullrun restaurant was delicious and inexpensive. Good choice of wines and spirits at very cheap prices. Close to Nelson Mandela square with lots of shops and good restaurants. Also arranged transfer for us to visit the Apartheid Museum.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights

    Facilities and location great1

    Stayed in March 2024

  • Reviewed: 18 March 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    The location is next to none, near the Gautrain and Woodford car rental. Complimentary bus shuttle to Sandton. Great garden and intimate pool. Would stay again.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    8.0
    The staff was excellent and the facility clean. Perfect location for my stay
    • Business trip
    • Couple
    • King Guest Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    The staff picked up it was my wife's birthday and brought a complementary slice of cake and ice cream. She was ecstatic. Thank you Bridget & team.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    9.0
    Superb
    • Business trip
    • Group
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Staff was exceptionally friendly and helpful, really made our stay wonderful.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Guest Room, 1 King
    • Stayed 3 nights
    • Submitted via mobile

    Your cleaning liquid for the bathrooms was very strong

    Excellent , friendly staff made me feel welcome.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Guest Room, 1 King
    • Stayed 2 nights

    I felt the decor and fittings in the room were a little 'tired' and need a bit of a revamp.

    The staff were amazing! Professional, friendly, helpful, went out of their way to make sure I was looked after.

    Stayed in February 2024

  • Reviewed: 3 March 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Guest Room, 1 King
    • Stayed 3 nights
    • Submitted via mobile

    The rooms need refurbishment

    Stayed in March 2024

  • Reviewed: 29 February 2024

    8.0
    Nice spot
    • Leisure trip
    • Solo traveller
    • King Guest Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    The rooms are a bit of a walk, so there's that.

    Nice location, walking distance to Sandton mall with lots of restaurants and bars nearby. Yet, it's quite enough and removed from the noise if you want to stay in

    Stayed in February 2024

  • Reviewed: 29 February 2024

    8.0
    Nice comfortable and central accommodation
    • Business trip
    • Solo traveller
    • Guest Room, 1 King
    • Stayed 3 nights

    The breakfast was really standard. I also ordered room service and was disappointed with the food.

    The location it was central to the Convention center. The elderly security gentleman outside was the best he is a super star!

    Stayed in February 2024

  • Reviewed: 26 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Guest Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Nothing yet

    The combination of modern technology within the old traditional hotel model is outstanding. Provision of the shuttle taxi is a big complementary gesture to guests which definitely makes one to fall in love with the hotel.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    8.0
    An amazing stay
    • Leisure trip
    • Couple
    • King Guest Room with Garden View
    • Stayed 1 night

    The room was clean, the chef went over and above as I requested for grilled tomato of which he arranged and brought out to me.

    Stayed in February 2024

  • Reviewed: 24 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Guest Room with Garden View
    • Stayed 6 nights
    • Submitted via mobile

    N/A

    The staff was friendly and caring Equipement was clean Breakfast buffet was excellent

    Stayed in February 2024

  • Reviewed: 21 February 2024

    9.0
    Great location
    • Leisure trip
    • Couple
    • King Guest Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Good breakfast Excellent very helpful staff

    Stayed in February 2024

Showing 1 – 25

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