202 Nelson Mandela Avenue, 9324 Bloemfontein, South Africa
#16 of 25 hotels in Bloemfontein
Guests' ChoiceBased on 334 hotel reviews
7.7Cleanliness
8.3
Comfort
8.3
Location
8.4
Facilities
7.9
Staff
8.7
Value for money
7.8
Free WiFi
7.9
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End of dialog contentReviewed: 30 December 2023
Khameli
South AfricaMoving luggage up the stairs and key cards not opening doors.
Stayed in December 2023
Reviewed: 19 October 2023
Nondumiso
South AfricaN/A
Cleanliness, the comfort of the bed, friendly staff and the general look of the hotel including general areas
Stayed in October 2023
Reviewed: 31 August 2023
Raphathelo
South AfricaThe beds
The location is easy to access from the freeway
Stayed in August 2023
Reviewed: 24 July 2023
Ismail
South AfricaIt's the 2nd time that I've booked requesting a room for 2 with 1 queen size bed & on each ocassion I got a room with 2 single beds. Only after going back to reception was this rectified. Somewhere between my booking & the hotel's reservation there's a breakdown in communication.
Not much !
Stayed in June 2023
Reviewed: 25 June 2023
Cristopher
South AfricaUntidiness with a ridiculous small shower.
Location
Stayed in June 2023
Reviewed: 17 June 2023
Thembalethu
South AfricaNone at present everything is in a good standards
Surrounding places and easy to walk to the city
Stayed in June 2023
Reviewed: 25 May 2023
Brenda
South AfricaNone
The hospitality was good
Stayed in April 2023
Reviewed: 30 April 2023
Mukhesi
South Africathe rooms
the restaurant and pool area
Stayed in April 2023
Reviewed: 11 April 2023
Valentia
South AfricaI ordered an oxtail on my arrival the food was so bad even the oxtail
The lady who was cleaning my room was doing her work with love my room was exceptional and always clean
Stayed in April 2023
Reviewed: 4 April 2023
Lloyd
South Africatoo noisy in room and outside..........room 422 could hear person next door with everything they were doing
Stayed in March 2023
Reviewed: 3 April 2023
Lloyd
South Africavery noisy - everytime we did anything people were chasing us to pay - very irritating
Stayed in March 2023
Reviewed: 1 April 2023
Tulsi
South AfricaN/A
friendly, helpful front office. Dinner was good.
Stayed in January 2023
Reviewed: 27 March 2023
Janine
South AfricaWhen we arrived at the hotel, we were told that we did not have a booking at the hotel. I showed them the confirmation , but that was not good enough. I had to phone the travel consultant and only after she spoke to them and explained it is a valid booking they excepted us to stay there.
Stayed in March 2023
Reviewed: 24 March 2023
Joyce
South AfricaThe swimming pool was not functional and no warning was given when booking.
Stayed in March 2023
Reviewed: 20 January 2023
Tulsi
South AfricaFriendly and helpful staff at reception
Stayed in January 2023
Reviewed: 3 January 2023
Thabani
South Africa1. Staff was exceptional and kind especially the man who take care of our luggage 2. Breakfast was great and great accommodation
Stayed in January 2023
Reviewed: 28 December 2022
John
South AfricaAverage hotel with average staff.
Stayed in November 2022
Reviewed: 24 December 2022
Bekie
South AfricaOffer bottled water
Staff were excellent
Stayed in December 2022
Reviewed: 18 December 2022
Lukas
South Africaour bathroom was not cleaned at all and was really smelly , we did tell reception and when we came back it was cleaned but still really smelly
the breakfast in the morning was really good and the aircon in the room
Stayed in December 2022
Reviewed: 8 December 2022
Phoobane
South AfricaThe room , especially the bathroom has zero luxury, for money charged. There was no fridge in the room.
Friendly staff and the place was very clean. The breakfast was also fine.
Stayed in December 2022
Reviewed: 8 December 2022
Marino
South AfricaClean area, staff service was good
Omelet
Stayed in December 2022
Reviewed: 10 November 2022
Holmes
United KingdomService in the restaurant was painfully slow. Seemed all round poorly managed to the extent that I contracted food poisoning.
Room was clean and of a good size, very comfortable bed.
Stayed in November 2022
Reviewed: 4 November 2022
Melody
ZimbabweCean facilities
Stayed in November 2022
Reviewed: 31 October 2022
Lebo
South Africait was very clean and comfortable
Stayed in October 2022
Reviewed: 24 October 2022
Rita
South Africastaff
Stayed in October 2022
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