30 Jerepico Street, Orchards, 1201 Nelspruit, South Africa
#15 of 28 hotels in Nelspruit
Guests' ChoiceBased on 701 hotel reviews
8.0Cleanliness
8.7
Comfort
8.7
Location
8.5
Facilities
8.3
Staff
8.7
Value for money
8.2
Free WiFi
8.9
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End of dialog contentReviewed: 21 September 2022
Samantha
SwitzerlandThe cleanliness of my bathroom - I was too tired to notice when I arrived however the next morning, I found hair all over my sink. I also had to ask for water which wasn’t provided in my room upon my arrival. That was a little disappointing.
Your staff were exceptional and super friendly. I felt at home. Thank you!
Stayed in September 2022
Reviewed: 19 September 2022
Habangaan
Eswatiniclean and fresh, great location
Stayed in September 2022
Reviewed: 13 September 2022
Stephen
South Africanothing really.
it was a family reunion. tea, rugby, breakfast and dinner very good.. room and beds very good and comfortable. drinks by the pool excellent
Stayed in July 2022
Reviewed: 23 July 2022
Francesca
South AfricaThe fact that both beds were in one room next to one another
The location and bedding
Stayed in June 2022
Reviewed: 19 July 2022
Eduardo
MozambiqueOutside noise in the mornings due to closeness to motorway.
Great and tasty buffet variety
Stayed in July 2022
Reviewed: 4 July 2022
Joseph
South AfricaNone
A birthday weekend out for a friend and the hotel was the best place for the group. the bed was comfortable and room very clean
Stayed in June 2022
Reviewed: 4 July 2022
Emelda
South AfricaUnder the bed was not clean and I could find some of the dirt that where on the floor since we booked
Stayed in July 2022
Reviewed: 6 June 2022
Dumisani
South AfricaRooms with sound proof and lifts on the building. Buildings and rooms to accommodate Disabled personnel.
Breakfast was superb. Staff very friendly and helpful. WiFi speed and coverage absolutely tops!!
Stayed in June 2022
Reviewed: 2 June 2022
Dale
South AfricaNothing
The atmosphere and service
Stayed in May 2022
Reviewed: 1 June 2022
Chirwa
South AfricaEverything was good
Stayed in May 2022
Reviewed: 31 May 2022
Roberto
MozambiqueRestaurant and bar close around 21:00 pm on Saturday. At least 22:00 pm should be good.
room are comfortable.
Stayed in May 2022
Reviewed: 30 May 2022
Mbhekwa
Eswatinilocation and cleanliness
Stayed in May 2022
Reviewed: 16 May 2022
Lindiwe
South AfricaThey can serve breakfast for room service, I don't think it's too much effort
They serve buffet and don't do room service breakfast so I skipped it because I didn't want to go to the dining hall
Stayed in May 2022
Reviewed: 7 May 2022
Olga
South Africacheck-in was very slow and there was not even a lot of people our phone wasn’t working, we reported and they didn’t bother looking into that
Cleanliness
Stayed in May 2022
Reviewed: 9 April 2022
Gcinithemba
South AfricaNo fridge in room
Food
Stayed in February 2022
Reviewed: 7 April 2022
Portia
South AfricaThe toilet in my room had a smell I didn't like. Even after reporting it was not fixed.
Location and comfort!! Staff was amazing....very friendly!! The food was ohk...
Stayed in April 2022
Reviewed: 6 April 2022
Evangelia
South AfricaNo help with getting out bags to and from the room. Not enough lighting in the room.
I particularly liked my restaurant experience. The breakfast buffet was lovely. The Waitering staff were very attentive and polished. The chefs got the food just right!
Stayed in April 2022
Reviewed: 31 March 2022
Lufuluvhi
South AfricaThose photos which were put net to the TV.and those animals
Too much deco
Stayed in March 2022
Reviewed: 25 March 2022
Tshepiso
South AfricaNo much, they were very helpful and accomodating
The hotel staff is friendly and very helpful. They assisted in the reallocation of our rooms. Our rooms were far apart on check in and the hotel was fully booked. They reallocated the rooms in the morning and assisted us to move to the new rooms.
Stayed in March 2022
Reviewed: 22 March 2022
Nqubelani
South Africathe room was small for a group of 4 adult
FOOD and hospitality
Stayed in March 2022
Reviewed: 21 March 2022
Mmatshwaedi
South AfricaI loved every moment of my stay. Nothing was bad. My siblings recommedded every thing and promised to come back for another stay. Nothing we would say it was bad except that I forgot my card for paying immediately and I was not allowed to pay when I check out but I accepted their policy though is not in line with other Proteas hotel. Happy for everything.
Bedding very neat and warm. Wifi and TV effective. Cleanliness of the room. Very welcoming environment including security of our car. We had fun especially in our room, everything was available
Stayed in March 2022
Reviewed: 21 March 2022
Mathelele
South AfricaEverything was fine
Have fridges and cuttlry in all the rooms
Stayed in March 2022
Reviewed: 17 March 2022
Ignatius
South AfricaFront desk staff could be more friendlier Shower had black mold
Room was clean and spacious and it was nice and quiet (no unwanted noise)
Stayed in March 2022
Reviewed: 14 March 2022
Ntombifuthi
South AfricaNone
All of the above. Room, bed and excellent customer service
Stayed in March 2022
Reviewed: 11 March 2022
Ignatius
South AfricaAir conditioner did not work
Stayed in March 2022
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