Lagoon Drive, Umhlanga Rocks, 4320 Durban, South Africa
#21 of 87 hotels in Durban
Guests' ChoiceBased on 2423 hotel reviews
8.4Cleanliness
9.0
Comfort
9.0
Location
9.2
Facilities
8.8
Staff
8.7
Value for money
8.4
Free WiFi
8.4
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End of dialog contentReviewed: 7 May 2024
Francois
South AfricaAll very good
The location is really great, close to malls and restaurants. The staff was super helpful and assisted with everything that was required without being overbearing. The room was spacious with a nice view and clean.
Stayed in April 2024
Reviewed: 6 May 2024
Fred
South AfricaVery difficult to get to the property front door and garages. Traffic flow around the property very poor and difficult to access and leave.
New
Stayed in May 2024
Reviewed: 3 May 2024
Dennis
South AfricaThe rooms are not "roomier". There is no difference from standard and premium or deluxe. It makes it difficult to justify the cost differential. The location is great, but the view is obstructed by the nearby buildings.
The staff, from the concierge, to the cleaners were excellent and professional. The food selection for breakfast was exquisite. The ambiance and night life experience from the restaurants and lounges on the mall area below the hotel was a huge plus.
Stayed in April 2024
Reviewed: 2 May 2024
Liz
South AfricaI felt it was overpriced.
The hotel was new and modern
Stayed in April 2024
Reviewed: 30 April 2024
Juwairiyah
South AfricaRooms are quite small. Check-in process is unneccesarily long. Our room card kept on getting cancelled.
Ideal location. Most staff were friendly.
Stayed in April 2024
Reviewed: 29 April 2024
Thando
South AfricaNothing
Very clean with a nice view
Stayed in April 2024
Reviewed: 29 April 2024
Kimberly
United StatesTerrible pizza crust. Not pedestrian friendly when moving outside property
Comfortable bed. Incredible view in room. Great breakfast!
Stayed in April 2024
Reviewed: 28 April 2024
Robert
South AfricaI feel it is overpriced for what is offered & didn't really wow me.
Breakfast was okay & the location was great especially if you are catching a flight.
Stayed in April 2024
Reviewed: 22 April 2024
Itumeleng
South AfricaDisappointed with check-in process but Service manager managed to resolve the issue.
Beautiful property with all the amenities you can think of. Well located.
Stayed in April 2024
Reviewed: 21 April 2024
Doey
South AfricaClean, neat, well kept rooms. Lovely breakfast. Professional staff.
Stayed in April 2024
Reviewed: 19 April 2024
Menradis
South AfricaAll was good
Great
Stayed in March 2024
Reviewed: 19 April 2024
Amanda
South AfricaMostly quiet, but occasionally traffic noise from revving motorbike!
Beautiful sea view from 14th floor, comfortable, clean room
Stayed in April 2024
Reviewed: 16 April 2024
Nondumiso
South AfricaBreakfast was good.
Stayed in March 2024
Reviewed: 15 April 2024
Zakhona
South Africanothing
Excellent
Stayed in March 2024
Reviewed: 15 April 2024
Shenice
South AfricaThe room service didn have much to offer . Some staff can be abit rude over the phone
Overall ,the rooms was clean ,the staff are friendly and professional in person, the decor and design of the place is beautiful
Stayed in April 2024
Reviewed: 10 April 2024
Zakhona
South AfricaNothing
It was superb
Stayed in March 2024
Reviewed: 10 April 2024
Richardson
United KingdomThe staff were superb
Stayed in April 2024
Reviewed: 4 April 2024
Richard
ZimbabweNo windows open with fresh air
New and clean
Stayed in April 2024
Reviewed: 4 April 2024
Sybil
South AfricaBalcony
Convenience
Stayed in March 2024
Reviewed: 4 April 2024
Joly
South AfricaI need to connect with my device to access a network
The staff was exceptional and helpful
Stayed in March 2024
Reviewed: 2 April 2024
Rdone
United KingdomThe pool area was disappointing. Many umbrellas broken and staff were not attentive.
Room was lovely and clean and what I expect from the Radisson. The location was great and we were able to walk to the beach and the many restaurants/bars around the area.
Stayed in March 2024
Reviewed: 1 April 2024
Kiran
South AfricaGames room for kids is terrible , should learn from the pearls
Stayed in March 2024
Reviewed: 31 March 2024
Laurel-lee
South AfricaWe called for room service, and reception stated that the line was busy, and then took our order with an undertaking to send to room service. 1 hour later, our order hadn't arrived. Room service still wasn't answering. We left a call back message with someone else at reception. When we eventually got room service on the line, they hadn't received our order at all. Pillows need to be upgraded to memory foam.
The ambiance was beautiful, and the staff were super friendly and accommodating.
Stayed in March 2024
Reviewed: 31 March 2024
Marina
South AfricaSwimming pool top bar area
Beds were very comfortable
Stayed in March 2024
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