The apartment was clean,beautifully furnished and secure.

Stayed in May 2024

I wish there apartment had a bath in the bathroom but it was only a shower however nevertheless I had a great time

The location of the place, the welcoming from the staff , the cleanliness of the place and the WiFi. The place is very amazing.

Stayed in January 2024

The drain odour was off putting

We didn't eat the breakfast

Stayed in December 2023

The staff, they couldn't locate the key on arrival. Was told that I booked a private unit so I must call the owner for the key

The apartment and location, the interior

Stayed in March 2023

Could not operate or connect the tv, seems like it uses network and not connecting. A lady came in the morning and had keys to open the door. This caused disturbance and embarrassment since we were naked inside the apartment.

it was clean and neat.

Stayed in January 2023

Just the part of cleaning and also the mainswitch for light, tv and stove kept going on and off at our most moment

Everything about the apartment was beyond mt expectation cause i was more happy n speechless

Stayed in September 2022

The water did not drain from the shower. This may be a problem with the plumbing of the building. The generators that kicked in when the power went off were very noisy and the air around the apartment block very polluted! hare to sleep with the noise. no working lamps. there was a broken lamp at bedside table and a broken lamp in the cupboard. No hair dryer! Aldo only one cup. So my husband and I could not drink tea or coffee at the same time. the staff at reception at check in and check out were unfriendly and should really work on their hospitality skills! the li stok was ok but not great. no restaurants or shops one could easily walk to. the onsite restaurant was ok but very basic! Also no sheer privacy curtains, so if you open the curtains everyone can look into the apartment- so no privacy! I see this accomodation gets good reviews from South Africans. but as very well travelled Australians who visit several countries a year, we would not stay here again or recommend it. Menlyn Maine Trilogy apartments where we stayed for the rest of our time in SA after checking out at the regency, have the same serviced apartment concept but is 100 times better , not that much more expensive, friendlier staff and all round just more professional and also better suited for business and diplomatic travelers.

it was spacious and clean with nice decorations and brand new appliances. Had minimal interaction with the host, but he or she was always friendly and gave useful info in correspondence.

Stayed in July 2022

Instead of them calling (using their reception phone ) to get the room number from whoever they said I should use my phone to call and get my room number

Stayed in June 2022

Couldn’t walk to mall even if it was 750m away

Nice and warm

Stayed in June 2022

you don’t provide coffee, powder milk and sugar sachets. the visitors make a lot of noise with their cars (sound system) at the ground floor and interrupt everyone else sleeping at night.

the cleanliness was exceptional.

Stayed in May 2022

we were happy in general, and these comments are only constructive: the unit itself needs netted curtains for privacy as when the curtains are open you can see in. also the maid (I’m assuming) left wet washing in the washing machine(bedding). also there was only one roll of toilet paper and no extras provided, and there is a leak in the shower head causing it to spray on the roof and the paint has actually peeled off in the spot where the water is hitting the roof(big patch)

we enjoyed the facility to stay in an apartment with appliances like washing machine and tumble dryer and cook top if needed. the staff in general were very friendly and nice.

Stayed in November 2021

An extra hour to checkout would be nice.

Great value for money, comfortable home away from home.

Stayed in August 2021

Nothing at all

This was great I enjoyed myself . Super clean and cosy just a perfect little get away

Stayed in August 2021

Nothing

Availability of Netflix and wifi. So, I could watch my favorite movies, channels and still work without any issues.

Stayed in August 2021

The fact that you have to request room cleaning

The wifi

Stayed in June 2021

The environment and Apartment

Stayed in April 2024

Nothing honeslty. The staff and security was really welcoming and very friendly

The apartment was really nice and clean. The location of the property is well situated, the view was magnificent

Stayed in December 2023

There was no hot water. We had to bath with cold water

The room overall

Stayed in September 2023

Utensils we not even to accomodate 2 people. Other plates were broken

The place was super clean

Stayed in July 2023

No more bookings

Poor

Stayed in June 2023

It was short of a lot of utensils, they cleaned late. I cant open curtains during the day because there are no lace curtains.

Only thats there's back up for loadshedding

Stayed in June 2023

the room had cracks, dust around the air conditioning, old towels, no tall mirror, no portable light for the case of load shedding for outside travelers, the cracks & state of the shower roof

Nothing really.

Stayed in May 2023

does not match expectations - size was not like in description - quite old style

nothing

Stayed in March 2023

the hosts use spare access cards to open the door without notice during your stay, they dont even knock. it was really uncomfortable for me.

Stayed in February 2023