14 Riverbend road, 3350 Bergville, South Africa
#15 of 17 hotels in Bergville
Guests' ChoiceBased on 18 hotel reviews
8.3Cleanliness
9.3
Comfort
9.6
Location
8.2
Facilities
8.6
Staff
8.8
Value for money
8.9
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Showing 1 – 18
Reviewed: 20 May 2024
Sean
South AfricaNothing
The size offered catered for our large group very easily. Very comfortable and well thought out.
Stayed in May 2024
Reviewed: 13 May 2024
Pat
South AfricaBooking.com states that there are no parties. However, they did not mention that you can't make any noise all. This is completely impossible with a house full of people. The lodge manager was very rude and complained about the noise level at 19.50 on Saturday night . Apparently the neighbor threatened to call the police. We were not loud as went with family and small kids. It was the owners choice to run commercial establishment in a residential area. She also complained about the noise level of people playing pool(which you have to pay to use). This was also they choice to have the pool table on the property. Will definitely not go back and I have also discouraged any one that has asked me for a referral.
The location was good and easy to get to. The lodge was very spacious with lots of seating areas. There were 7 bedrooms and 4 bathrooms. Could have done with one more bathroom upstairs.
Stayed in May 2024
Reviewed: 29 April 2024
Ms
South AfricaThe water and electricity cuts/throttling was a problem the entire weekend. We had children and elderly folks hence this was a major inconvenience however we were understading of the situation and tried to make the best of it. It's still a beautiful place and we will revisit, hopefully these issues will be sorted or contingency plans are put in place.
Great location, central, easy access to shops and tourist attractions. Accommodation was beautiful, comfortable, spacious, clean. Host was awesome. Swimming pool was fun and we all enjoyed the games room ☺️
Stayed in April 2024
Reviewed: 6 January 2024
Simla
South AfricaUnder-cover parking is limited to only 2 vehicles,whereas the complex states parking for 7 vehicles.Two vehicles were damaged by the hailstorm on Thursday, which would not have happened if there was undercover parking. Facilities such as darts and a few other board games should be catered for, and a TV should be installed in the common lounge.
Location was safe..Spacious and suitable for family get-together Maria,the manager was very helpful.Maids were very pleasant.
Stayed in January 2024
Reviewed: 13 December 2021
Mbali
South AfricaThey didn't tell us about the security deposit, communication was poor.
Very nice lodge spacious, relaxing and beautiful views
Stayed in December 2021
Reviewed: 28 May 2024
Shaunese
South AfricaNothing not to like about the property.
The property manager waited up to welcome us as we got there very late because of our transport. She welcomed us and was very friendly, constantly checked if we needed anything. Even sat with us for a bit before we left.
Stayed in May 2024
Reviewed: 7 March 2023
Phetha
South AfricaFridges were not working properly. Stove was not working at all. No Dstv. Shortage of water and some bathrooms were not working. Only two bedrooms were working for 7 couples.
I did like the view
Stayed in March 2023
Reviewed: 18 February 2023
Pravashnie
United KingdomYou are not informed that the caretakers live onsite. They advised heated pool and hot tub but it was freezing cold. They said this was because of it been solar powered but this isn’t clear when making the booking. So you pay for facilities that ain’t available. Drakensberg is colder which is why we went for HEATED! There’s cameras in the house which is a huge breach but they don’t seem to think this. They have trust issues with cameras, locked cupboards and people being able to walk in whenever! If you have any issues with the property, my advice is to deal with the agent and not the owner or caretaker on-site. Everything is dealt with verbally and then they deny it saying you didn’t complain whilst at the property. What a joke. If you book the entire house which says 18 people on their site they still limit you to 14 people! Lots of rules. Not worth the money for the facilities they advertise but don’t deliver on! This is misselling!
Beautiful views and very clean and spacious. Cleaner comes in morning to wash up dishes etc
Stayed in January 2023
Reviewed: 4 September 2022
Ncamisile
South AfricaNothing
Everything was perfect, I can give it 100%
Stayed in September 2022
Reviewed: 16 July 2023
Bhavnesh
South AfricaThere are no comments available for this review
Stayed in July 2023
Reviewed: 23 September 2022
Nomfundo
South AfricaThere are no comments available for this review
Stayed in July 2022
Reviewed: 12 May 2022
Janet
South AfricaThere are no comments available for this review
Stayed in May 2022
Reviewed: 10 January 2022
Pierre
South AfricaThere are no comments available for this review
Stayed in January 2022
Reviewed: 18 August 2021
Erna
South AfricaThere are no comments available for this review
Stayed in August 2021
Reviewed: 20 June 2022
Nithia
South AfricaThere are no comments available for this review
Stayed in June 2022
Reviewed: 8 February 2022
Njabulo
South AfricaThere are no comments available for this review
Stayed in December 2021
Reviewed: 22 December 2022
Anonymous
United StatesThere are no comments available for this review
Stayed in December 2022
Showing 1 – 18
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