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  5. Reviews of Riviera Hotel Hartenbos

Reviews of Riviera Hotel Hartenbos

Port Natal Avenue, 6520 Mossel Bay, South Africa

#12 of 16 hotels in Mossel Bay

Guests' Choice

Review score

Based on 218 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.6

  • Location

    8.5

  • Facilities

    7.4

  • Staff

    8.5

  • Value for money

    7.3

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Showing 1 – 25

  • Reviewed: 18 March 2024

    8.0
    Value for money - amazing view and location.
    • Business trip
    • Solo traveller
    • Suite
    • Stayed 1 night

    The room and facilities was a bit dated. I also did not have the option to select bath or shower and I do prefer to shower.

    The view was amazing, the location very good and friendliness of the staff I really appreciated. The food was very good and well prepared.

    Stayed in March 2024

  • Reviewed: 28 January 2024

    8.0
    Douglas from UK
    • Leisure trip
    • Solo traveller
    • Suite
    • Stayed 4 nights
    • Submitted via mobile

    The restrictions imposed on evening meal times. I understand the need for this in view of the very small number of residents but it did impinge on the freedom and enjoyment of those few.

    The friendliness of the staff and their willingness to go out of their way to meet special requests

    Stayed in January 2024

  • Reviewed: 25 January 2024

    8.0
    Clean, friendly, affordable.
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    They put us in a different room that we didn't book because the original room we had booked was not in order. The aircon and television was faulty. And without informing us when we arrived they moved us. The other unit was ok. Would have been nice if they had told us beforehand and not when I questioned them about the booking.

    The staff was very friendly The pool was clean and a nice size. Lovely views too. Rooms also very clean.

    Stayed in January 2024

  • Reviewed: 27 November 2023

    8.0
    Verder baie lekker om daar te bly...alles by ons
    • Leisure trip
    • Group
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Die Trappe....en een toilet vir 2 couples

    We like the location...it is near the Buff rally We can walk to our location

    Stayed in October 2023

  • Reviewed: 19 November 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 3 nights
    • Submitted via mobile

    The room is a bit old

    I think the place needs a revamp in the rooms

    Stayed in November 2023

  • Reviewed: 7 November 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Apartment
    • Stayed 1 night

    White persons against coloureds.

    The experience.

    Stayed in October 2023

  • Reviewed: 31 October 2023

    7.0
    Lovely stay!
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    Close to everything and beautiful view!

    Stayed in October 2023

  • Reviewed: 24 October 2023

    6.0
    If wifi in rooms I will certainly stay there again
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 3 nights

    There was no wi-fi in the rooms Some guests laughing and talking loud after 10 pm

    Stayed in October 2023

  • Reviewed: 16 October 2023

    8.0
    Exvellent
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 6 nights
    • Submitted via mobile

    The water was quick to get cold. Parking is an issue. The kitchen floor was not mopped. The security at the gate not convincing

    Location, Rooms and the entire space were excellent and pleasant. Very beautiful place

    Stayed in October 2023

  • Reviewed: 12 October 2023

    6.0
    OKAY BUT HOTEL CAN IMPROVE
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    BOOKING.COM CANCELLED MY BOOKING WHEN THEY TOLD ME I SHOULD CONTACT THE PROPERTY DIRECTLY WHAT IF HOTEL WAS FULLY BOOKED WHEN I GOT THERE? . BUILDING IS OLD NEEDS A PAINT INSIDE FLATS, DAMP ON WALLS, LIGHTS NOT WORKING. SERVICE IS SLOW AT BAR.

    LOCATION IS GOOD,

    Stayed in October 2023

  • Reviewed: 25 September 2023

    6.0
    Despite the things I didn’t like about the place, my weekend by Riviera was quite nice.
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    No iron No dishwashing tablets Door knob broken No proper braai facilities Parking is limited Room doors cant lock We had to wash our own dishes yet we paid so much money for a weekend away. I don’t think it’s fair Cleaners didn’t clean accommodation properly

    The area where the property is situated

    Stayed in September 2023

  • Reviewed: 20 June 2023

    6.0
    overall it was fine, but it didn't wow me and at that price i will not be back.
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 1 night

    unfortunately the communal areas within the hotel were grubby. although the apartment had just been cleaned the hallway bathroom had a bad smell which filled the entire apartment despite keeping the door closed. unfortunately the password to the wifi didn't work and because we were just spending 1 night it was not a big deal, but they will need to look into that should occupants spend longer there.

    the apartment was nice and spacious. Since i was travelling with my Mother it was great that we each had a bathroom. And the kitchen meant we had the freedom to cater for our own needs. The staff were all welcoming and friendly.

    Stayed in June 2023

  • Reviewed: 18 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 1 night
    • Submitted via mobile

    The service by the emergency/caretaker.... excellent service 👏

    Stayed in June 2023

  • Reviewed: 20 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    With checking the lady at reception show us where our apartment is, she didn't even switch on the lights or took us through the apartments and also no one to help us with our bags or even told us there were a trolley to use. Not sure if this was because we were a few minutes late but I did arrange that we gonna be a bit late. The apartment was clean but had a demp smell.

    The view was so nice, river view with swimming pool. It was so relaxing.

    Stayed in March 2023

  • Reviewed: 19 March 2023

    6.0
    Much better than last time we were there.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    No coatbed for a baby. No wifi in the rooms

    Breakfast fair. Location good. At least they renovated the place its much better.but they did not have a baby coat whoch is must for a place which accomodates family.

    Stayed in March 2023

  • Reviewed: 9 March 2023

    8.0
    relaxing
    • Leisure trip
    • People with friends
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    no airconditioning or WiFi

    Nature so beautiful and on stoep

    Stayed in March 2023

  • Reviewed: 12 January 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 3 nights

    kamers se matte ruik mif plek was nie ordentlik skoon nie

    Stayed in January 2023

  • Reviewed: 9 January 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Neighbours in room very noisy.

    Location Swimming pool Restaurant

    Stayed in January 2023

  • Reviewed: 9 January 2023

    6.0
    not what I expected
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    the place is not good for self catering. no stove, no microwave, no basin. the only basin was in the bathroom. so even if you have your own groceries you can’t even cook it. they only had glasses and mugs. no bowls or plates

    the staff was friendly and the place is beautiful and like their pool.

    Stayed in January 2023

  • Reviewed: 4 January 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 4 nights
    • Submitted via mobile

    Well structured and good location, very clean and convenient

    Stayed in December 2022

  • Reviewed: 23 December 2022

    7.0
    My first visit to Hartenbos
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    The floors in accomodation where not properly cleaned and not enough fans, maybe think of air-conditioning and parking cery limited

    Very friendly and helpfull staff

    Stayed in December 2022

  • Reviewed: 18 December 2022

    6.0
    great location for kids to enjoy summer holiday
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    it was an average Accomodation . nothing spectacular . was clean and neat limited parking . small and felt a bit congested at the facility . besides the pool not much else to enjoy .

    the pool area the closeness to all the daily activities . clean and neat

    Stayed in December 2022

  • Reviewed: 25 November 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Open plan bathroom.

    The beds were very comfortable,. The water pressure in the shower was very good. The setting if you are in the front is lovely. Neil went out of his way to help.

    Stayed in November 2022

  • Reviewed: 7 November 2022

    8.0
    Pleasant
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 4 nights
    • Submitted via mobile

    The brochure created an “expectation” of view on either river or sea view but the accommodation was totally “ at the back”.

    Stayed in November 2022

Showing 1 – 25

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