Port Natal Avenue, 6520 Mossel Bay, South Africa
#12 of 16 hotels in Mossel Bay
Guests' ChoiceBased on 218 hotel reviews
7.2Cleanliness
7.9
Comfort
7.6
Location
8.5
Facilities
7.4
Staff
8.5
Value for money
7.3
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End of dialog contentReviewed: 18 March 2024
Joubert
South AfricaThe room and facilities was a bit dated. I also did not have the option to select bath or shower and I do prefer to shower.
The view was amazing, the location very good and friendliness of the staff I really appreciated. The food was very good and well prepared.
Stayed in March 2024
Reviewed: 28 January 2024
Robertson
United KingdomThe restrictions imposed on evening meal times. I understand the need for this in view of the very small number of residents but it did impinge on the freedom and enjoyment of those few.
The friendliness of the staff and their willingness to go out of their way to meet special requests
Stayed in January 2024
Reviewed: 25 January 2024
Joanne
South AfricaThey put us in a different room that we didn't book because the original room we had booked was not in order. The aircon and television was faulty. And without informing us when we arrived they moved us. The other unit was ok. Would have been nice if they had told us beforehand and not when I questioned them about the booking.
The staff was very friendly The pool was clean and a nice size. Lovely views too. Rooms also very clean.
Stayed in January 2024
Reviewed: 27 November 2023
Dippenaar
South AfricaDie Trappe....en een toilet vir 2 couples
We like the location...it is near the Buff rally We can walk to our location
Stayed in October 2023
Reviewed: 19 November 2023
Makgalemele
South AfricaThe room is a bit old
I think the place needs a revamp in the rooms
Stayed in November 2023
Reviewed: 7 November 2023
Richard
South AfricaWhite persons against coloureds.
The experience.
Stayed in October 2023
Reviewed: 31 October 2023
Lindi
South AfricaClose to everything and beautiful view!
Stayed in October 2023
Reviewed: 24 October 2023
Lueen
South AfricaThere was no wi-fi in the rooms Some guests laughing and talking loud after 10 pm
Stayed in October 2023
Reviewed: 16 October 2023
Sakhiwo
South AfricaThe water was quick to get cold. Parking is an issue. The kitchen floor was not mopped. The security at the gate not convincing
Location, Rooms and the entire space were excellent and pleasant. Very beautiful place
Stayed in October 2023
Reviewed: 12 October 2023
Gert
South AfricaBOOKING.COM CANCELLED MY BOOKING WHEN THEY TOLD ME I SHOULD CONTACT THE PROPERTY DIRECTLY WHAT IF HOTEL WAS FULLY BOOKED WHEN I GOT THERE? . BUILDING IS OLD NEEDS A PAINT INSIDE FLATS, DAMP ON WALLS, LIGHTS NOT WORKING. SERVICE IS SLOW AT BAR.
LOCATION IS GOOD,
Stayed in October 2023
Reviewed: 25 September 2023
Crystal
South AfricaNo iron No dishwashing tablets Door knob broken No proper braai facilities Parking is limited Room doors cant lock We had to wash our own dishes yet we paid so much money for a weekend away. I don’t think it’s fair Cleaners didn’t clean accommodation properly
The area where the property is situated
Stayed in September 2023
Reviewed: 20 June 2023
Brent
South Africaunfortunately the communal areas within the hotel were grubby. although the apartment had just been cleaned the hallway bathroom had a bad smell which filled the entire apartment despite keeping the door closed. unfortunately the password to the wifi didn't work and because we were just spending 1 night it was not a big deal, but they will need to look into that should occupants spend longer there.
the apartment was nice and spacious. Since i was travelling with my Mother it was great that we each had a bathroom. And the kitchen meant we had the freedom to cater for our own needs. The staff were all welcoming and friendly.
Stayed in June 2023
Reviewed: 18 June 2023
Erica
South AfricaThe service by the emergency/caretaker.... excellent service 👏
Stayed in June 2023
Reviewed: 20 March 2023
Dalecia
South AfricaWith checking the lady at reception show us where our apartment is, she didn't even switch on the lights or took us through the apartments and also no one to help us with our bags or even told us there were a trolley to use. Not sure if this was because we were a few minutes late but I did arrange that we gonna be a bit late. The apartment was clean but had a demp smell.
The view was so nice, river view with swimming pool. It was so relaxing.
Stayed in March 2023
Reviewed: 19 March 2023
Chirenje
South AfricaNo coatbed for a baby. No wifi in the rooms
Breakfast fair. Location good. At least they renovated the place its much better.but they did not have a baby coat whoch is must for a place which accomodates family.
Stayed in March 2023
Reviewed: 9 March 2023
Emmarentia
South Africano airconditioning or WiFi
Nature so beautiful and on stoep
Stayed in March 2023
Reviewed: 12 January 2023
Francois
South Africakamers se matte ruik mif plek was nie ordentlik skoon nie
Stayed in January 2023
Reviewed: 9 January 2023
Frans
South AfricaNeighbours in room very noisy.
Location Swimming pool Restaurant
Stayed in January 2023
Reviewed: 9 January 2023
Morudisi
South Africathe place is not good for self catering. no stove, no microwave, no basin. the only basin was in the bathroom. so even if you have your own groceries you can’t even cook it. they only had glasses and mugs. no bowls or plates
the staff was friendly and the place is beautiful and like their pool.
Stayed in January 2023
Reviewed: 4 January 2023
Ronalda
South AfricaWell structured and good location, very clean and convenient
Stayed in December 2022
Reviewed: 23 December 2022
Sophia
South AfricaThe floors in accomodation where not properly cleaned and not enough fans, maybe think of air-conditioning and parking cery limited
Very friendly and helpfull staff
Stayed in December 2022
Reviewed: 18 December 2022
Aaishah
South Africait was an average Accomodation . nothing spectacular . was clean and neat limited parking . small and felt a bit congested at the facility . besides the pool not much else to enjoy .
the pool area the closeness to all the daily activities . clean and neat
Stayed in December 2022
Reviewed: 25 November 2022
Karen
South AfricaOpen plan bathroom.
The beds were very comfortable,. The water pressure in the shower was very good. The setting if you are in the front is lovely. Neil went out of his way to help.
Stayed in November 2022
Reviewed: 7 November 2022
Leon
South AfricaThe brochure created an “expectation” of view on either river or sea view but the accommodation was totally “ at the back”.
Stayed in November 2022
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