105 Burnside Road, 1200 Nelspruit, South Africa
#5 of 28 hotels in Nelspruit
Guests' ChoiceBased on 165 hotel reviews
8.8Cleanliness
9.4
Comfort
9.4
Location
9.2
Facilities
9.2
Staff
9.2
Value for money
9.3
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 October 2021
Christa
South AfricaNothing
The view
Stayed in September 2021
Reviewed: 27 September 2021
Matlou
South AfricaBar closes early
i did not order breakfast however the place was so good
Stayed in September 2021
Reviewed: 17 September 2021
Desiree
South AfricaNothing
Everything
Stayed in August 2021
Reviewed: 10 August 2021
Sabina
South AfricaThe kitchen only closes at 9.. I believe I’m not the only one that wants to wake up late whenever I’m on holiday .
We booked a family suit that was very close to the play area .. it was our home away from home .. I loved everything about our stay .
Stayed in August 2021
Reviewed: 27 July 2021
Verna
South AfricaIt was perfect for our stay. Great host great breakfast and stay thanks 😊
Stayed in June 2021
Reviewed: 18 May 2024
Ntoko
South AfricaDidn’t like the family room for the kids it was far from my room and didn’t expect that the kids will sleep outside in the bush tent, their toilet and bathroom was outside and they were scared to go outside after we told them that they must stay inside the house because the is animals outside, the was no shower Gel and body soup in their bathroom, i will never take my kids to Rock view.
Like the view and my room was very neat and smelling nice, also like the space in the bathroom.
Stayed in April 2024
Reviewed: 5 November 2023
Le
South AfricaCold atmosphere.
Clean and beautiful setting, well organised, friendly staff
Stayed in November 2023
Reviewed: 12 May 2023
Ar
South AfricaShower was cold because the gas was switched off. Staff rectified the issue when brought to their attention. Grass from the lawn being cut was scattered all over the patio and felt scruffy. Arrived 20:10 and no bell to raise anyone's attention. Staff seemed displeased with our late arrival despite leaving a voice message earlier in the day informing them thereof as the phone call was not accepted and it went to voicemail.
Location and setting on the lake was nice
Stayed in May 2023
Reviewed: 8 May 2023
Molemane
South AfricaMaintenance on thier doors and taps was not up to standard. Door - sliding door struggled to close or open Taps - were leaking and made noise at night
The fact that they were accommodating despite my late arrival/check-in time.
Stayed in May 2023
Reviewed: 8 May 2023
Thembi
South AfricaAttitude
Cleanliness
Stayed in May 2023
Reviewed: 10 April 2023
Kerry
South AfricaOur 2 night stay was ruined by unruly guests playing loud music and screaming till early hours of the morning. We thought we may be able to nap during the day which was impossible as this group carried on their disruptive behaviour at the pool outside our door. Absolutely awesome venue but if you have the bad luck of staying at the resort at the same time as inconsiderate guests, tranquility and peace is not what you will experience. Such a pity as its a beautiful place. We ended up going elsewhere during the day for much needed peace and quiet during our stay. We checked out feeling absolutely exhausted as had no sleep while we were there.
The venue is exceptional. Breakfast fabulous and staff friendly.
Stayed in April 2023
Reviewed: 7 January 2023
Tebogo
South Africathey tell you after booking that own alcohol is not allowed rather put a disclaimer when booking to alert people I just felt that was a scam just to promote their own bar
the pictures don’t do justice to the place it’s very beautiful
Stayed in January 2023
Reviewed: 21 December 2022
Georgia
South Africabooking needs to assist us as the guests in making sure we aware that the tents and rooms are not close to each other so we were quite a distance from our kids which makes it difficult to make sure they are fine and behaving.
the property was lovely for the kids being able to see some animals on the property. Solly was so pleasant and went out of his way to get us everything we needed.
Stayed in December 2022
Reviewed: 19 December 2022
David
South Africa1. Loodsheding 2. Shearing a pool with kids
Everything was good
Stayed in December 2022
Reviewed: 23 October 2022
Luckson
MozambiqueAccess Road to place is off road.
Environment is picturesque well manicured.
Stayed in October 2022
Reviewed: 19 June 2022
Dieketseng
South AfricaWe were not welcomed at all. Not even asked if we are Ohk or need any assistance. Water was cold for bathing. I don't know if treatment that was given is because of our skin colour but yeah the owners were not friendly at all.
The place is nice.
Stayed in June 2022
Reviewed: 23 March 2022
Sam
South AfricaBreakfast
The peace and cleanliness
Stayed in March 2022
Reviewed: 21 March 2022
Loretta
South AfricaThe bed was hard and uncomfortable.
The venue had a beautiful scenery and a high hygiene standard.
Stayed in March 2022
Reviewed: 19 December 2021
Mmadithame
South AfricaNothing
Nothing except that Rob was able to book us elsewhere because there was no electricity. Musa was also helpful I tried calling Booking.com with no luck and also there was no network
Stayed in December 2021
Reviewed: 4 October 2021
Anonymous
South AfricaThe emergency light did not work when the electricity was down. No microwave facility in luxury family suite. Hot water ran out.
Great Wifi. Comfortable bed with fresh clean linen. The staff was very accomodating. The lodge in general was a beautiful place. Having spa facilities on-site would've made it perfect!
Stayed in October 2021
Reviewed: 3 June 2024
Vilakazi
South AfricaThere are no comments available for this review
Stayed in June 2024
Reviewed: 18 May 2024
Richard
South AfricaThere are no comments available for this review
Stayed in May 2024
Reviewed: 4 May 2024
Natacha
South AfricaThere are no comments available for this review
Stayed in May 2024
Reviewed: 14 April 2024
Richard
South AfricaThere are no comments available for this review
Stayed in January 2024
Reviewed: 3 April 2024
Nishaan
South AfricaThere are no comments available for this review
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content