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  5. Reviews of Stay at The Point- Royal Relaxing Retreat

Reviews of Stay at The Point- Royal Relaxing Retreat

6 Signal Road 52 Eastpoint, 4001 Durban, South Africa

#363 of 699 Holiday rentals in Durban

Guests' Choice

Review score

Based on 50 apartment reviews

8.1

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.4

  • Location

    9.0

  • Facilities

    8.3

  • Staff

    8.2

  • Value for money

    8.5

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 6 May 2024

    7.0
    Good
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Aircon not effective enough

    View

    Stayed in May 2024

  • Reviewed: 29 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    We didn’t get an access key to the building. It was difficult to enter and leave. The WiFi doesn’t reach the rooms. Otherwise everything else was amazing. Especially the view. Very clean and peaceful. Felt safe

    Stayed in April 2024

  • Reviewed: 22 January 2024

    9.0
    Superb
    • Couple
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Everything

    Stayed in January 2024

  • Reviewed: 8 January 2024

    8.0
    Great views. Terrible customer service on complaint
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    The washing machine messed up all my brand new clothes, highly upset about that. Someone obviously used some sort of dye in the machine so it discolored all my garments. I complained of it but nothing was done. How will I be compensated for this? If I don't get some sort of compensation I am going to be posting thus on social media

    Location is perfect. The area is nice and quiet at night. Love the harbor views

    Stayed in January 2024

  • Reviewed: 26 November 2023

    7.0
    right place right time.
    • Business trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The cleanliness, laundry, dishes, sweeping and there were no dish cloths in the apartment.

    I loved everything from the location to the finishings and views as well as the security guards, exceptional people!

    Stayed in November 2023

  • Reviewed: 1 August 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The wifi was very weak.

    Beautiful views, very quiet space. It felt safe. Friendly and helpful security personnel. The interaction with the host was amazing.

    Stayed in July 2023

  • Reviewed: 22 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The apartment wasn't cleaned properly, floors weren't pomped well, didn't have a great smell and the stove was dirty. Some dishes weren't there

    The facilities were great, good decor, awesome location

    Stayed in July 2023

  • Reviewed: 18 May 2023

    7.0
    Harbour Stay
    • Business trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    No Dstv, Netflix options. The balcony was not cleaned for a long time and it reflected badly. For some reason, the apartment has a lot of mosquitoes and the beds were too firm... Ooouch

    A solid 7/10 for the entire stay

    Stayed in May 2023

  • Reviewed: 7 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Microwave was not working and windows were dirty

    The view

    Stayed in March 2023

  • Reviewed: 24 March 2023

    8.0
    Will definitely stay again
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    They did try to sort it but we had an aircon issue.

    location to the beach and the facility itself

    Stayed in March 2023

  • Reviewed: 1 March 2023

    7.0
    Great
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    There was no remote for an air conditioner and our room was hot.

    Stayed in March 2023

  • Reviewed: 28 September 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The location and view was beautiful.

    Stayed in September 2022

  • Reviewed: 28 September 2022

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Surrounding scenes

    Stayed in September 2022

  • Reviewed: 12 September 2022

    9.0
    Superb
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights

    I had to call the host at the property because no one knew who I booked with, but the security guys was helpful , we eventually got hold of the host.

    the view was beautiful, sunrise and just a 5min walk to the beach.

    Stayed in September 2022

  • Reviewed: 9 September 2022

    9.0
    Need a longer stay.
    • Business trip
    • Solo traveller
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    That they didn’t have a few tea bags or coffee, even though it’s a self catering stay, I believe those are the basic things.

    Everything, it’s spacious and open. I like the colour combinations. I like the idea that there is a washing machine. it’s located in a tranquil environment.

    Stayed in September 2022

  • Reviewed: 31 July 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 6 nights

    Beautiful location, and lovely styled unit.

    Stayed in July 2022

  • Reviewed: 3 May 2022

    8.0
    We enjoyed our stay The location & apartment is great.
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    I didn't appreciate the fact that I had to request for house keeping twice , the first time, no one came, because they didn't have keys and I was also told that housekeeping is done on request. The lounge did not have a carpet, which made sitting bit cold on our feet. Some of the kitchen utensils are not provided like egg flipper, chopping board, water jug. Lastly the internet connection was down and we couldn't watch TV for a few hours.

    The apartment is really stunning and felt like home away from home. The location is exceptional, given that we could walk to the beach and the sea view is really amazing. My kids and I enjoyed our stay.

    Stayed in May 2022

  • Reviewed: 27 March 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The place don't have lagage trolley, never met the stuff everything is done telephonically,, apartment not cleaned during your stay unless you ask.

    The apartment is very beautiful and relaxing.. Love the key security system

    Stayed in March 2022

  • Reviewed: 25 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    I liked everything about our stay, security was very tight, the apartment was presidential everything about it was wooooow, very quiet place, no hobbos just a few minutes walk to the beach. We really enjoyed our holidays and definitely we will come back

    Stayed in December 2023

  • Reviewed: 24 November 2023

    4.0
    Right place right time at an acceptable standard.
    • Business trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Included in the above. I listed what i liked and disliked.

    I loved absolutely everything besides the fact that the sheets and pillow cases had stains. Understandable that I booked quite late but preperation of standard at any given time should be the same in this part of society. House cleaning services came once in both days of my stay and that too upon request of the bedding be changed... No dishes, sweeping and update of towels made the stay of my guests and I quite an inconvenience but none the less we thank and hope to see yall soon.

    Stayed in November 2023

  • Reviewed: 9 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    No braai facilities

    The view of the entry to the hobour is priceless 👌 My kids enjoyed watching the ships going in and out

    Stayed in October 2023

  • Reviewed: 2 October 2023

    10
    A place to rest
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Can we get more towels put out please besides that I love the place.

    Everything. The pictures dont do it justice. Its so peaceful. Check in was a breeze. And the netflix was a bonus because most places want you to login with your own details. Everything was set up for us.

    Stayed in October 2023

  • Reviewed: 21 April 2023

    5.0
    it was good but could improve especially cleanliness
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    it was clean but bedding was not clean,like it hasn’t been changed. Microwave was not working.

    great location,quiet building

    Stayed in April 2023

  • Reviewed: 15 September 2022

    10
    Will recommend to others
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    No soap in the apartment

    Ushka world was very close food and entertainment. The view of the Harbour was nice

    Stayed in August 2022

Showing 1 – 25

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