298 Percy Osborn Road Morningside, Morningside, 4001 Durban, South Africa
#51 of 87 hotels in Durban
Guests' ChoiceBased on 541 hotel reviews
7.8Cleanliness
8.5
Comfort
8.3
Location
8.4
Facilities
7.9
Staff
8.1
Value for money
8.3
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 April 2024
Mafi
South AfricaParking... the pillars are too big -- it was a bit difficult to park a big car
A room. very spacious and clean.
Stayed in April 2024
Reviewed: 22 April 2024
Brown
South AfricaThe cocoroches
Location
Stayed in April 2024
Reviewed: 8 April 2024
Rampersadh
South AfricaParking
Stayed in April 2024
Reviewed: 4 April 2024
Moselane
South AfricaWhenever we where leaving the hotel, we had to go to reception and ask them to open the gate for us Guests must have remote of the premises.
Stayed in March 2024
Reviewed: 3 April 2024
Sanele
South AfricaAccording to my expectations all the requirements were met and i do foresee myself coming back to the venue more often just to have some time to myself
I didn't have time to eat breakfast as I woke up right on time for my check out hence why i didn''t have time to have breakfast on the venue.
Stayed in April 2024
Reviewed: 2 April 2024
Sizakele
South AfricaOur TV eish sometimes lost the network keep saying no signal another thing the land line phone in the room wasn't working otherwise every thing was good
It was a peaceful place ,their staff was very friendly and helpful especially the lady by the name of Tendai and the other guy I forgot his name he was very useful.
Stayed in April 2024
Reviewed: 2 April 2024
Anandhrao
South AfricaParking was very tight.
Location was central to everything
Stayed in March 2024
Reviewed: 2 April 2024
Sagren
South AfricaWhen we arrived , the rooms were not ready on time, had to wait a while...
Everything was clean and lovely.
Stayed in April 2024
Reviewed: 1 April 2024
Buhle
South AfricaLimited towels had no cutlery not even teaspoon to use when making coffe
Stayed in March 2024
Reviewed: 31 March 2024
Linda
South AfricaNothing, all was in order
The location was great, nice quite location. They don't serve breakfast.
Stayed in March 2024
Reviewed: 26 March 2024
Thokozani
South AfricaWifi network was really week and had to organise my own as I needed it to work
It was clean
Stayed in March 2024
Reviewed: 18 March 2024
Smart
South Africathe microwave , air-conditioning and the kettle were not working and also the fridge .
everything .
Stayed in March 2024
Reviewed: 10 March 2024
Lulu
South AfricaParkings and driving into parkings ia very uncomfortable
Aircon
Stayed in March 2024
Reviewed: 22 February 2024
Nokwanda
South AfricaThe rooms had no DStv Wifi password is located at front desk not in rooms
Privacy was amazing. No noise from outside Clean rooms Great location Great cleaning staff
Stayed in February 2024
Reviewed: 14 February 2024
Nduduzo
South AfricaI would like to have more electric switches next to the bed side
Location
Stayed in February 2024
Reviewed: 12 February 2024
Cecilia
South AfricaSorry the first column is about what I didn't like. The service from the brother we got Friday around 00:00
The towels I got had stains and they were very very old , luckily I had my own I didn't like the small pillows/ cushions the Grey one's they were also very very old they were also showing in the dark. The cups & sauces were not clean at all They were white with stains and dirt aswell. The way the lady asked to say is the remote still there 😑 as if I can steal it. She should find a proper or professional manner
Stayed in February 2024
Reviewed: 30 January 2024
Philisiwe
South Africanothing
Everything
Stayed in November 2023
Reviewed: 20 January 2024
Pinkie
South AfricaStruggling with their wifi network
Very clean and spacious rooms
Stayed in January 2024
Reviewed: 15 January 2024
Malibongwe
South Africaimprovements are needed regarding food for guests really, we had to eat outside for the whole of our stay there guests need gate remotes as sometimes we would wait for the gate to be opened
location was good cleanliness
Stayed in January 2024
Reviewed: 13 January 2024
Mokgalajo
South AfricaThe water was cold and ghed wasn't any body lotion in the room
Balcony and privacy
Stayed in January 2024
Reviewed: 9 January 2024
Zondi
South AfricaNo wifi connectivity. TV channels not on spot
The place is clean
Stayed in January 2024
Reviewed: 7 January 2024
Phehlane
South AfricaNon
The hotel was very clean and staff very friendly
Stayed in December 2023
Reviewed: 5 January 2024
Andiswa
South AfricaThat fact that they don’t have smart TV’s in order to access Netflix and they have limited channels from open view, which were not to my liking, otherwise I could’ve extended my stay
Their rooms are spacious and clean
Stayed in January 2024
Reviewed: 3 January 2024
Mduduzi
South AfricaThe plugs were not working, only TV was working. Fridge, kettle, microwave and the air conditioner was not working. I couldn't even charge my mobile.
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content