Main Road, 1290 Pilgrimʼs Rest, South Africa
#3 of 3 hotels in Pilgrimʼs Rest
Guests' ChoiceBased on 222 hotel reviews
7.4Cleanliness
8.1
Comfort
8.1
Location
8.6
Facilities
7.4
Staff
8.5
Value for money
7.7
Free WiFi
5.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 April 2024
Potgieter
South AfricaThe hotel provides breakfast and a buffet at supper that was the only thing that really disappointed
The ambiance was amazing loved the town and the bath was big enough for 2
Stayed in March 2024
Reviewed: 23 March 2024
Samuel
South AfricaSome renovations are due.
The Staff was amazing, friendly and helpful.The breakfast was good and value for money. The history about the place is interesting and intriguing.
Stayed in March 2024
Reviewed: 14 March 2024
Florence
FranceReally good stay, we felt we were travelling in time.
Stayed in March 2024
Reviewed: 26 December 2023
Miyelani
South AfricaThe smell in the rooms but not a train smesh since it is a heritage site
I was with my husband, son and daughter. The place is so mind refreshing and it's a heritage site. I liked the hospitality and the fact that there's a police station within the areas so safety is guaranteed. The break fast was superb
Stayed in December 2023
Reviewed: 22 December 2023
Refiloe
South AfricaThe dirty curtains
Awesome
Stayed in December 2023
Reviewed: 9 November 2023
Ian
United KingdomTravelled from the UK and hotel only had the round plug sockets rather than the square more modern type. Should have brought a travel plug after all.
Stayed here before - in 1989. Felt just the same. Quaint, old fashioned feel to it. Got what I expected and very happy with it. Had a great breakfast that morning and a most enjoyable evening meal the night of our stay. All felt very safe walking around.
Stayed in November 2023
Reviewed: 21 October 2023
Mpho
South AfricaThere no TV, no refrigerator
.nothing
Stayed in September 2023
Reviewed: 26 September 2023
Vinnie
South AfricaMaintenance of facility was disappointing. For such an old building would have been nice to see it in a better maintained condition.
Good wholesome fresh food. Friendly staff and efficient staff. Nice variety on the breakfast buffet.
Stayed in September 2023
Reviewed: 25 September 2023
Anne-marie
South AfricaThere was no kettle to at least have a cup of coffee Not one of the electric plugs were working. No cell phone could be charged. Not safe
All was in order to sleep
Stayed in September 2023
Reviewed: 25 September 2023
Van
South Africanoise from the bar
Heritage sight. staff in good spirit
Stayed in September 2023
Reviewed: 18 September 2023
Ansie
South AfricaThe restaurant area (furniture and curtains) needs some improvement. The curtains are old and sad, it can be removed to make the best of the view. Parking is not behind locked gates, but in the street.
Breakfast is good, well prepared. Dinners was also tasty and we were able to take it in the bar area. The town of Pilgrim's Rest is worth visiting and we also visited the glass lift in Graskop, which we can highly recommend.
Stayed in August 2023
Reviewed: 11 September 2023
Marlize
South AfricaI loved the dinner even when it was loadshedding.
Stayed in August 2023
Reviewed: 3 September 2023
Robert
South AfricaCandles in rooms. Dangerous Department of Public Works should allocate more funds to these Heritage Sites Load Sedding at a most inconvenient time
Olde worldy experience. Drove though last year and wanted to see a bit more of Pilgrims Rest, so booked this year
Stayed in August 2023
Reviewed: 14 August 2023
Ed
South AfricaThe towels could do with an upgrade
Breakfast was good, A la Carte so there was no waiting.
Stayed in August 2023
Reviewed: 9 August 2023
Ed
South AfricaBath towels need to be upgraded
Location 😃
Stayed in August 2023
Reviewed: 19 June 2023
Marlize
South AfricaThe breakfast was cold.
The staff and the room.
Stayed in May 2023
Reviewed: 24 April 2023
Annemarie
IrelandBeautiful historic authentic village. Set in stunning scenery.
Stayed in April 2023
Reviewed: 18 April 2023
Paulo
PortugalWe booked 2 rooms. One of them had a bit of sewer smell. The open bathtub without curtains was difficult not to flood the entire bathroom.
A step back in time. Comfortable rooms. Nice breakfast. Parking. Able to accomodate our late arrival.
Stayed in April 2023
Reviewed: 14 April 2023
Tee
Australiathe zama zama , criminals mining the rivers and surrounds just over the road making the area extremely unsafe
age old historic site
Stayed in April 2023
Reviewed: 19 March 2023
Shireen
South AfricaWished that sime features had been upgraded. Could still keep the old world charm but with newer fabrics
Loved the staff
Stayed in January 2023
Reviewed: 13 February 2023
Leanne
United KingdomTea/ coffee in rooms- was difficult to find and was missing lots of bits. No kettle in one room, no milk in two. Night manager managed to get us some.
Bright on reception and Gracious in restaurant were both professional and helpful.
Stayed in February 2023
Reviewed: 31 January 2023
Paul
South AfricaVery noisy kitchen staff. Pushing for tips? Cold food, poor restaurant service! Load shedding
Pilgrims Rest
Stayed in January 2023
Reviewed: 9 January 2023
Stef
South Africathere is no one in town so so very sad breakfast should be way better
Beutifull old world charm and left the way it should be town is very well kept
Stayed in January 2023
Reviewed: 5 January 2023
Shireen
South AfricaTowels need replacing. Toilet paper was 1 ply. Common areas need updating curtains and couches. Staff should dress to time period reflected in furnishings for a unique experience
Linen on bed was new and fresh.
Stayed in January 2023
Istanbul, Turkey
Cartagena de Indias, Colombia
Strasbourg, France
Flagstaff, USA
Cercivento, Italy
Kampong Sungai Batu, Malaysia
Ilha de Boipeba, Brazil
London, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content