59 Basil Hulett Drive , 4391 Ballito, South Africa
#9 of 16 hotels in Ballito
Guests' ChoiceBased on 1082 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
9.4
Facilities
8.2
Staff
8.9
Value for money
8.2
Free WiFi
7.7
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End of dialog contentReviewed: 3 May 2023
Westin
United StatesThe room didn't have enough outlets. We had to borrow a hair dryer from the front desk, as well as, an extension cord to charge our phones. The breakfast and dinner that were part of the package was okay, but not excellent. At times the service was also slow.
The location was very nice and the view of the ocean was great. The room was clean.
Stayed in April 2023
Reviewed: 2 May 2023
Jason
South Africasome amenities slightly outdated but great value for money
great location and great staff
Stayed in May 2023
Reviewed: 27 April 2023
Liane
South AfricaGreat as always
Stayed in March 2023
Reviewed: 27 April 2023
Lisa
South AfricaThe air freshener they used when servicing the rooms was overwhelming. I had to put the air con and fans on and open the door. I had bad sinus it.
Delicious breakfast. Lovely fruit basket for our anniversary
Stayed in April 2023
Reviewed: 24 April 2023
Bongiwe
South AfricaNothing
View
Stayed in April 2023
Reviewed: 19 April 2023
Johnston
South AfricaIt would have been great to have more than only two sachets of coffee and powdered milk in the room. It would have helped to know that we were to ask for the hairdryer adapter at reception as we were not able to use the hairdryer in the room without the adapter.
The buffet breakfast offered an excellent choice of food options which was freshly prepared, and plentiful. The staff was helpful and cheerful. The hotel made us feel very welcome, and spoilt us for our wedding anniversary.
Stayed in April 2023
Reviewed: 17 April 2023
Dalene
South AfricaThe cocktails were very disappointing as they don't have much flavour. There was very little mint in the mojito. It was tasteless. Could hardly taste any alcohol in any of the cocktails we tried: Pina colada, mojito and long Island iced tea.
The atmosphere of the hotel is amazing. Right on the beach with easy access to the tidal pool and swimming beach. A really relaxed holiday vibe. The tropical gardens are lovely, with tables and small decks with individual tables, lovely for a relaxed meal or drink. The views are amazing. We really enjoyed all the food, which was reasonably priced
Stayed in April 2023
Reviewed: 12 April 2023
Elsje
South AfricaRoom service food wasn't that great, which is strange because the restaurant was great!
Breakfast was amazing each and every time and the view was amazing. Short walk to the beach made holiday even better!
Stayed in April 2023
Reviewed: 11 April 2023
Lyn
South AfricaViews were great
Stayed in April 2023
Reviewed: 11 April 2023
Shermandra
South AfricaNothing really. maybe move the Spa to a quieter area away from the noisy pool section to create a more relaxed environment.
Amazing location. Literally on the beach. sea views from the room. Clean resort. Friendly staff. Food was excellent.
Stayed in April 2023
Reviewed: 9 April 2023
Janine
FranceThe panpipe music during breakfast.
The location - right on the beach - is fantastic. If perhaps a little outdated, this can be forgiven for the hotel’s old colonial style feeling with beautiful plants and decorations. Regarding the breakfast one is spoilt for choice, it couldn’t get much better. As was the dinner we had in the restaurant. Top notch. The staff are all super friendly, attentive and professional.
Stayed in April 2023
Reviewed: 9 April 2023
Josephine
South Africathe stairs!!! carting luggage up and down is a mission not to mention the trip every morning and afternoon.
location and proximity to the beach is excellent. has all the necessary facilities. we did not need to leave the property at all during our stay. they even had a holiday club to keep the kids entertained.
Stayed in April 2023
Reviewed: 7 April 2023
Sharon
United KingdomThe twin room requested was set up as a double room when we arrived. Pity! Didn’t take long for them to change it.
Stayed in April 2023
Reviewed: 7 April 2023
Duncan
United Kingdomnothing
on the beach
Stayed in March 2023
Reviewed: 6 April 2023
Lousi
South AfricaDecor, very dull, all brown & white in main areas old dried-up palms in corners, plants half dead. I when for a massage, not good lady needs more training she scrubbed my feet while i was on my tummy?? knee does not bend?? Spa set right next to pool so no ambience (screaming kids) would be better located at bottom bar so you hear the sea you have the perfect spot. You have a beautiful balcony at the room but then really uncomfortable chairs.. opportunity to improve room would be to place comfortable chairs to relax on .. not just smoking area.
Location is fabulous, Service was great, you can sit under the Palms Trees and order lunch. walk down to the sea.. room clean and neat, food good value for money, breakfast good varity.
Stayed in April 2023
Reviewed: 6 April 2023
Facer
South AfricaI think the room needed aircon, swimming towels and definitely a little fridge. Other than that, it was perfect!
The place was magnificent and the staff were amazing. A special mention to Monty, Anthea and Nichelle for their kindness. The food was outstanding! Loved the view. It was the best! Thank you, Salt rock hotel, we will definitely be back.
Stayed in April 2023
Reviewed: 5 April 2023
Nontu
South AfricaProperty needs some serious renovation. Rooms too dated. No cupboard in the kids’ room. No TV.
Perfect location
Stayed in April 2023
Reviewed: 4 April 2023
Bianca
South AfricaThe pool needs a few panels to heat up its freezing
The reception was very accommodating, the breakfast is absolutely amazing.
Stayed in April 2023
Reviewed: 3 April 2023
Daleen
South AfricaHallo we only have one problem. When we did the booking online we booked 2 rooms for our Director and Manager. When they got to the hotel we paid for 2 rooms and 4 people. Is there any change that we can correct the due to the fact that we paid for 2 people extra. Hope to hear from you as soon as possible. DALEEN VAN SCHALKWYK, BOSMAN DROERS
Stayed in March 2023
Reviewed: 2 April 2023
Sean
South AfricaThe extra blanket in the cabinet was smelling badly. The overall smell inside the hotel was not good. Maybe try a new fragrance cleaner for the carpets.
Location, view, and outdoor set-up
Stayed in April 2023
Reviewed: 2 April 2023
Magdie
South Africawonderful service. staff was exceptional
Stayed in April 2023
Reviewed: 30 March 2023
Jade
South AfricaDecor was a bit dated.
Was nice. Good omelettes
Stayed in March 2023
Reviewed: 29 March 2023
Paul
South AfricaVery expensive breakfast for guests
Good view and all facilities I needed.
Stayed in February 2023
Reviewed: 27 March 2023
Fergus
New ZealandFood shocking & staff slack & sullen. The hotel is really shabby & needs a serious renovation for what they are charging. Totally overpriced for a tatty 3 star. Only good thing is the setting & sea views.
The location
Stayed in March 2023
Reviewed: 22 March 2023
Snater
South AfricaMaybe a suggestion to re-arrange the waiters. It was a battle to get a waiter to serve us. No one served us unless we called a waiter and asked to be served. Perhaps dedicate waiters to each area e.g. Pool, deck, restaurant, outside seating.
Th food was excellent. Like the live music.
Stayed in March 2023
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