59 Basil Hulett Drive , 4391 Ballito, South Africa
#9 of 16 hotels in Ballito
Guests' ChoiceBased on 1087 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
9.5
Facilities
8.2
Staff
8.9
Value for money
8.2
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 May 2024
Lugene
South AfricaA bit outdated and could use some maintenance
Location, perfect for family
Stayed in May 2024
Reviewed: 4 May 2024
Carol
South AfricaStairs in the room where a problem for elderly people like us.
Breakfasts were great and location excellent
Stayed in April 2024
Reviewed: 4 May 2024
Kat
South AfricaConstant campfire smell in room thanks to pizza oven in atrium
Plenty of entertainment for kids, with beach and tidal pools, playground and pool, friendly staff, best curry.
Stayed in May 2024
Reviewed: 2 May 2024
Cheryl
South AfricaEverything
Stayed in May 2024
Reviewed: 28 April 2024
Zakiyya
South AfricaSwimming pool was really cold. Shower was blocked. Hair dryer didn't work. Would be nice if rooms were air conditioned. Would be great if bottled water was available in the room daily.
Loved the proximity to the beach. Beautiful views from the room. Breakfast was lovely. Great variety on offer. Loved the ambience of the breakfast hall.
Stayed in April 2024
Reviewed: 25 April 2024
Natalie
South AfricaThe passages to rooms were wet most of the time (not from rain) and often had an unpleasant odor due to being mopped without detergent.
Old hotel but really well maintained. Stunning gardens leading to the beach and tidal pool. Beautifully maintained swimming pool and loungers. Room had a great view. Food was delicious and restaurant was great.
Stayed in March 2024
Reviewed: 24 April 2024
Alison
South AfricaBreakfast staff were slow to attend to us
Great venue
Stayed in April 2024
Reviewed: 18 April 2024
Weir
South AfricaThe location is so beautiful. The rooms could be upgraded a bit. The bfast was outstanding
Stayed in April 2024
Reviewed: 14 April 2024
Debbie
South AfricaBackground music in the restaurant was really old and stale.
Food was great at the restaurant, Location was perfect.
Stayed in April 2024
Reviewed: 6 April 2024
Matthew
South AfricaNeeds a revamp badly. Dirty pool area.
Relaxed friendly hotel. Nice beach.
Stayed in March 2024
Reviewed: 4 April 2024
Refilwe
South AfricaOn entering the rooms, there was a bit of a scent that was not pleasant. The rooms are wonderfully spacious but no cutlery is provided and tv is awkwardly placed. Lighting in the hotel could be better as the building is an antique
Breakfast was delicious, variety of meals to choices was great. The staff were always available to remove unused dishes.
Stayed in March 2024
Reviewed: 26 March 2024
Mallett
South AfricaSalt Rock Hotel has the most beautiful setting and the views are breathtaking. The food was delicious, the staff were helpful and friendly and the rooms was clean and comfortable.
Stayed in March 2024
Reviewed: 26 March 2024
Deborah
South AfricaService was quite slow on lunch The rooms need some more hanging hooks to dry wet clothes There were no 2 prong plugs for appliances
The location and the room set up. The kids club was brilliant!
Stayed in March 2024
Reviewed: 24 March 2024
Thembelihle
South AfricaRooms esthetics.
View, Kids facilities and the Staff.
Stayed in March 2024
Reviewed: 22 March 2024
Michael
South Africawould have liked the option of some light bar snacks like crisps, peanuts , biltong
The number one attraction to the property is the proximity to the sea and the associated view and really that is almost all that matters. The rooms are good but a bit dated and the food is exceptional, the breakfast spread is very good and the curries live up to reputation.
Stayed in March 2024
Reviewed: 22 March 2024
Merisa
South AfricaWake up call for Breakfast - people that is on holiday want to sleep late and don't mind skipping breakfast now and then , please don't call them to wake up for breakfast . Room Cleaning - If the "do Not Disturb ' sign is NOT on the door please do not wake up the people sleeping to ask if you should clean Do not wake up your guest holidays are for sleeping in /late
Breakfast , Staff , Cleanliness , Food
Stayed in March 2024
Reviewed: 21 March 2024
Lorraine
South AfricaRoom service was poor - charged R20 for sweet Chilli sauce. No salt provided and arrived 1/2 after request - meal was cold already. Lunchtime dishes only collected the next morning.
Location was amazing! Rooms spacious.
Stayed in March 2024
Reviewed: 18 March 2024
Selwyn
South AfricaElectricity going on and off a few times every day
Stayed in March 2024
Reviewed: 4 March 2024
Frittella
South AfricaVery low water pressure in our unit.
Stayed in March 2024
Reviewed: 12 February 2024
Aniruth
South AfricaThe hotel is old and rooms are very stuffy even when cleaned
That the place was peaceful and beach walking distance
Stayed in February 2024
Reviewed: 1 February 2024
Sarah
United KingdomDidn"t dislike anything
Breakfast was delicious very helpful staff
Stayed in January 2024
Reviewed: 1 February 2024
Andre
South AfricaNo AC in room,at that price you would expect AC
The patio,eating area
Stayed in January 2024
Reviewed: 30 January 2024
Tsholofelo
South AfricaNeeds some donations from outside
The setup of the rooms
Stayed in January 2024
Reviewed: 29 January 2024
Jonathan
South AfricaThe lovely breakfast, seaviews and the location
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content