39 Chartwell Drive, 4320 Durban, South Africa
#6 of 184 B&Bs and Inns in Durban
Guests' ChoiceBased on 291 hotel reviews
9.3Cleanliness
9.7
Comfort
9.7
Location
9.7
Facilities
9.6
Staff
9.8
Value for money
9.4
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 January 2023
Dag
NorwayLoved the place, its facilities and all the nice, friendly staff.
Stayed in January 2023
Reviewed: 10 January 2023
Lauren
South AfricaSandals was absolutely fantastic! It is very central - everything is walking distance. The staff were all super friendly, the breakfast was wonderful and the rooms were stunning. I will definitely be back
Stayed in January 2023
Reviewed: 31 December 2022
Dietmar
GermanyA little TLC may be required, otherwise all good!
Great location, superb breakfast with great variety, friendly staff and an overall homely feel.
Stayed in December 2022
Reviewed: 19 December 2022
Ahmed
South AfricaShower didn’t drain well. The room I got (Cowrie) was a bit dark, with the only window looking into a small inaccessible courtyard.
Beautiful guesthouse. Comfortable distance from the centre, which makes it peaceful. Great pool deck and amazing staff.
Stayed in December 2022
Reviewed: 8 December 2022
Janine
GermanyNothing, it was perfect.
Well suited, extremely nice decorated little guest house. The staff, especially Khaya was very kind and sweet. I highly recommend it.
Stayed in December 2022
Reviewed: 5 December 2022
Barry
South AfricaN/A
Staff are very friendly and helpful. The accommodation is very comfortable. Meals were fantastic, along with a variety of juices, coffees and alternatives. The pool facilities were very nice. It is quiet but well located and very central but felt very removed.
Stayed in December 2022
Reviewed: 4 December 2022
Andrew
United KingdomGreat hosts just perfect all of it
Stayed in December 2022
Reviewed: 13 November 2022
Cathy
South Africastandards are fantastic
Stayed in November 2022
Reviewed: 10 November 2022
Lizemari
South Africa-
Loved everything about Sandals! From the warm welcome, the beautiful interior, comfy beds, best breakfast to the beautiful outdoor area - the most pleasant experience!
Stayed in November 2022
Reviewed: 30 October 2022
Anne
United KingdomThere wasn’t anything to dislike.
Sandals is a little gem that was far better than my expectations. The room was large and luxurious (Oyster) and the shower was excellent. Also a nice seating area outside the room. Everything you could wish for was available at breakfast with daily specials. Just sitting in the dining area is very pleasant. All the staff were friendly and helpful.
Stayed in October 2022
Reviewed: 16 October 2022
Cordellia
South Africanothing at all
everything!! it’s a beautiful luxurious guest house. the owners and managers paid attention to every single piece of detail. the property is a gem. the staff is very attentive, kind, warm and they make me want to come back. the breakfast was mouth watering too. we more than loved our stay
Stayed in October 2022
Reviewed: 19 September 2022
Marie
South AfricaSuperb accommodation! Would definitely recommend and stay again.
Stayed in September 2022
Reviewed: 15 September 2022
Angela
South AfricaSandals was really very lovely. Khaya was an attentive and helpful host and my room was beautiful.
Stayed in September 2022
Reviewed: 4 September 2022
Jb
United KingdomCannot think of anything negative, all great.
I had a feeling I had stayed here before but not certain. However I am glad I did, my business appointment was delayed a few days so this choice was perfect. Fab breakfast, great hostess, very friendly and welcoming and I received a lovely hug on departure! Bonus! The staff were very attentive and polite, nothing was too much trouble to anyone. Overall an exceptionally clean, tidy and comfortable lodging with many nice homely touches which made the stay. Lastly, it's only a short walk to the many bars and restuarants just down the road, parfait!
Stayed in August 2022
Reviewed: 28 August 2022
Philani
South AfricaSheltered parking.
The Shower.
Stayed in August 2022
Reviewed: 15 August 2022
Vadival
South AfricaNothing
Great breakfast and location and friendly staff and excellent bath and shower and linen for a great nights sleep and furnishings and decor and safe parking on site and friendly host Gavin
Stayed in August 2022
Reviewed: 14 August 2022
Lize
South AfricaEverything was great.
Khaya was very accommodating of my crazy check in and check out times. Breakfast was exquisite.
Stayed in August 2022
Reviewed: 31 July 2022
Traveller1963
South AfricaNothing
Great fresh breakfast, well presented, very friendly staff
Stayed in July 2022
Reviewed: 18 July 2022
Tyrone
South AfricaNo USB ports in the rooms , breakfast served too late
Atmosphere , setting , staff and location.
Stayed in July 2022
Reviewed: 11 July 2022
Alan
South AfricaRoom was very small, Cluttered .
Very convenient location for me .
Stayed in July 2022
Reviewed: 10 July 2022
Christian
NamibiaSecond stay, just as perfect! Nice rooms, quiet and tasteful decor. Highly recommended
Stayed in July 2022
Reviewed: 27 June 2022
Clifford
South AfricaNothing.
The setting, proximity to the beach, shops, restaurants. The facilities within the property are exceptional.
Stayed in June 2022
Reviewed: 19 June 2022
Raelene
South AfricaGreat B&B in a great location in Umhlanga
Stayed in June 2022
Reviewed: 12 June 2022
Keith
South Africanothing
every thing perfect
Stayed in June 2022
Reviewed: 8 June 2022
Marcvanve
NetherlandsTop quality guesthouse on a great spot in Umhlanga. We booked it last minute for or final night in SA and could'nt be more rested and relaxed flying home. A very big room, huge bed and everything was perfectly clean. Parking is easy and the location is on a quiet street. Down the road are a lot of great restaurants.
Stayed in May 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content