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Reviews of Sandford Park Country Hotel 3 stars

R616 Kleinwaterval Farm, 3350 Bergville, South Africa

#17 of 17 hotels in Bergville

Guests' Choice

Review score

Based on 427 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.8

  • Location

    7.5

  • Facilities

    7.0

  • Staff

    8.4

  • Value for money

    7.4

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Showing 151 – 175

  • Reviewed: 6 May 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Loadshedding and candle smell ,some guests were drunk .Uncomfortable the use of candle the building can catch the fire at any time.At the entrance there's a stream of water and mud.🔥

    Environment is quiet and comfortable and private I liked the food and especially the breakfast from the 27April until the 1stMay. The service was excellent 👌

    Stayed in May 2023

  • Reviewed: 1 May 2023

    9.0
    Beautiful and great service
    • Leisure trip
    • Family with young children
    • Executive Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Could upgrade the games room.

    Thank you for a beautiful stay. We had an amazing time. 👏

    Stayed in May 2023

  • Reviewed: 25 April 2023

    2.0
    Disaster frm when we arrived and there was loadshedding - no lights, no generator, no dinner availab
    • Leisure trip
    • Group
    • Executive Double or Twin Room
    • Stayed 1 night

    Staff lacked leadership, poor communicators

    No power or back-up. poor coffee. no butter. ran out of gas. a disaster basically

    Stayed in April 2023

  • Reviewed: 24 April 2023

    9.0
    Excellent
    • Leisure trip
    • Solo traveller
    • Executive Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    None

    Staff was friendly and food was nice

    Stayed in April 2023

  • Reviewed: 24 April 2023

    1.0
    Shocking.
    • Leisure trip
    • Group
    • Executive Double or Twin Room
    • Stayed 1 night

    the generator wasn't working because the battery had been stolen, so they couldn't do dinner then the gas was finished the next morning so couldn't do breakfast or even hot water for tea/coffee and there was no margarine or butter for the bread - could not do toast. Feel sorry for the staff trying to explain the sorry state of the place.

    Stayed in April 2023

  • Reviewed: 2 April 2023

    4.0
    Very disappointing for a hotel rated as a 3 star hotel.
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 1 night

    The shower was disgusting. The buffet was just a choice of 2 dishes for the starter, main and dessert of which I do not eat most of the choice . There was no ala-carte menu available. Breakfast was similar with limited choice. The surrounding needs upkeep. Water supply was intermittent.

    very quiet

    Stayed in April 2023

  • Reviewed: 27 March 2023

    10
    it was a great stay
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 2 nights

    there was no fridge in the rooms

    lovely

    Stayed in March 2023

  • Reviewed: 23 March 2023

    9.0
    It was great, and we enjoyed ourselves.
    • Leisure trip
    • Group
    • Executive Double or Twin Room
    • Stayed 2 nights

    Could improve by installing modern plugs to charge smart phones

    Its a nice location, staff are friendly and rooms are big with comfort couches.

    Stayed in March 2023

  • Reviewed: 23 March 2023

    5.0
    It was value for money and a lovely stay even though the facilities were run down.
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 2 nights

    Other than the rooms, the rest of the hotel is run down. The dam was covered in algae and overgrown, the walking trails were overgrown. The municipal dirt road to get there was terrible in the rain.

    It was a pretty area and the rooms were lovely and they were very clean. Pool looked lovely. Breakfast was good. Staff were friendly. Overall it was a nice stay.

    Stayed in February 2023

  • Reviewed: 25 February 2023

    4.0
    Disappointing
    • Business trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The road from the main road to the hotel was HORRIBLE after the rain. Even more disappointing was the route in the property to the rooms. Network was bad and we couldn't get on the WIFI Place needs to be updated .

    Rooms were very spacious. Bathroom had a shower and a bathtub

    Stayed in February 2023

  • Reviewed: 22 February 2023

    1.0
    Absolutely terrible
    • Business trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    No WiFi, no electricity, no airconditioning, no restaurant, this facility should be removed from booking.com

    Nothing

    Stayed in February 2023

  • Reviewed: 19 January 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Only the small water in the gate I was scared

    Place n fresh air

    Stayed in January 2023

  • Reviewed: 6 January 2023

    5.0
    Was once a country manor!
    • Couple
    • Executive Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Property unkept, gardens were a bit wild, games room was a bust. Access road very rough.

    Bathroom was lovely, dining room was cozy, breakfast was nice.

    Stayed in December 2022

  • Reviewed: 6 January 2023

    4.0
    My experience at Sandford country hotel
    • Leisure trip
    • Family with young children
    • Executive Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Check In time was delayed as the dryer for linen and towels was broken. Load shedding few times in the day was frustrating. Facilities were lacking. Games room had games with no equipment. My grandson who is 7 years old was bored because the only activity he could indulge in was the pool. Food was expensive at the hotel and other eating places were far away and very limited. Flies were all over the place : on the food / in the rooms etc. Dam attached to the resort was in a terrible condition as it was covered in thick algae and had a terrible smell. As a result all activities like boat ride/ fishing etc were non existent. Lots of maintenance required to improve upkeep of the place.

    The hotel was in a good location. Rooms , linen, towels were clean and neat. Staff very friendly and accommodating. Swimming pool clean and well maintained. Rooms had good air conditioning and lovely toiletries were provided daily.

    Stayed in January 2023

  • Reviewed: 6 January 2023

    1.0
    Not what we expected.
    • Leisure trip
    • Family with young children
    • Executive Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The place is old and needs urgent maintenance. Should not be called a hotel. Shower black with mold. Photos do not represent the actual accommodation. Booked for 2 nights, but stayed only for one as a result..

    Staff was friendly.

    Stayed in January 2023

  • Reviewed: 2 January 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Executive Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Need a tractor to make the gravel road inside the premises a bit more smooth because it's a challenge to get to your room if you're driving a small car 😢

    Nice place with Beautiful views all around 🙂

    Stayed in January 2023

  • Reviewed: 2 January 2023

    5.0
    It's simultaneously not what I expected
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Size

    Àtmosphere

    Stayed in December 2022

  • Reviewed: 31 December 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Dinner is limited if yu can improve on that it will be good

    Quiet and nice place to relax

    Stayed in December 2022

  • Reviewed: 27 December 2022

    4.0
    Disappointing
    • Business trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast didn't have much choice it was just pork, not having a bar fridge in that location wasn't nice at all

    Rooms were nice and comfortable

    Stayed in December 2022

  • Reviewed: 26 December 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Eating break fast in the lounge,it's a no for me,I go there for resting not wakeing up in the morning to rush for breakfast as it saved until 9am

    Staff..they r friendly Neatness.. The place it's so peacefully quietly,I enjoy to stay in this hotel

    Stayed in December 2022

  • Reviewed: 19 December 2022

    10
    Please try and put bar frigde in the rooms
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Stuff is very friendly and rooms are big enough

    Stayed in December 2022

  • Reviewed: 6 December 2022

    9.0
    Tranquility expirience
    • Leisure trip
    • People with friends
    • Executive Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No twin plugs to charge phones otherwise everything else was great

    The place was very nice and their breakfast was excellent

    Stayed in December 2022

  • Reviewed: 27 November 2022

    10
    Well worth the visit again next year
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I can't think of anything because there was nothing not to like!

    Hospitality! We missed breakfast as we had to leave way too early to run a marathon. The kitchen team were kind enough to get us take away breakfast upon checking out! That was considerate of them & we're humbly grateful 🙏

    Stayed in November 2022

  • Reviewed: 22 November 2022

    5.0
    Meh, it did the job, it was clean but it wasn't outstanding... Food was good though!
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 2 nights

    The hotel has a lot of potential, but you can see that it is old, and needs a little makeover. Nothing major just a few coats of paint, mainly a pressure-wash of the bathrooms and steamcleaning the carpets. That would be a really good start. The room wasn't dirty but just old and musky.

    The restaurant staff at the hotel was very friendly. The food, for dinner, was delicious! It consisted of a soup, a starter, a main and dessert.

    Stayed in November 2022

  • Reviewed: 15 November 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Executive Double or Twin Room
    • Stayed 2 nights

    The garden is not well kept and the couches in the room needs some cleaning. The place looks good on the pictures but totally different life

    Breakfast was average. I liked the home made bread

    Stayed in November 2022

Showing 151 – 175

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