R616 Kleinwaterval Farm, 3350 Bergville, South Africa
#17 of 17 hotels in Bergville
Guests' ChoiceBased on 427 hotel reviews
6.8Cleanliness
7.7
Comfort
7.8
Location
7.5
Facilities
7.0
Staff
8.4
Value for money
7.4
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End of dialog contentReviewed: 6 May 2023
Thembi
South AfricaLoadshedding and candle smell ,some guests were drunk .Uncomfortable the use of candle the building can catch the fire at any time.At the entrance there's a stream of water and mud.🔥
Environment is quiet and comfortable and private I liked the food and especially the breakfast from the 27April until the 1stMay. The service was excellent 👌
Stayed in May 2023
Reviewed: 1 May 2023
Shirley
South AfricaCould upgrade the games room.
Thank you for a beautiful stay. We had an amazing time. 👏
Stayed in May 2023
Reviewed: 25 April 2023
Francis
South AfricaStaff lacked leadership, poor communicators
No power or back-up. poor coffee. no butter. ran out of gas. a disaster basically
Stayed in April 2023
Reviewed: 24 April 2023
Mthokozisi
South AfricaNone
Staff was friendly and food was nice
Stayed in April 2023
Reviewed: 24 April 2023
Richard
South Africathe generator wasn't working because the battery had been stolen, so they couldn't do dinner then the gas was finished the next morning so couldn't do breakfast or even hot water for tea/coffee and there was no margarine or butter for the bread - could not do toast. Feel sorry for the staff trying to explain the sorry state of the place.
Stayed in April 2023
Reviewed: 2 April 2023
Mahabeera
South AfricaThe shower was disgusting. The buffet was just a choice of 2 dishes for the starter, main and dessert of which I do not eat most of the choice . There was no ala-carte menu available. Breakfast was similar with limited choice. The surrounding needs upkeep. Water supply was intermittent.
very quiet
Stayed in April 2023
Reviewed: 27 March 2023
Lee
South Africathere was no fridge in the rooms
lovely
Stayed in March 2023
Reviewed: 23 March 2023
Mandla
South AfricaCould improve by installing modern plugs to charge smart phones
Its a nice location, staff are friendly and rooms are big with comfort couches.
Stayed in March 2023
Reviewed: 23 March 2023
Andrea
South AfricaOther than the rooms, the rest of the hotel is run down. The dam was covered in algae and overgrown, the walking trails were overgrown. The municipal dirt road to get there was terrible in the rain.
It was a pretty area and the rooms were lovely and they were very clean. Pool looked lovely. Breakfast was good. Staff were friendly. Overall it was a nice stay.
Stayed in February 2023
Reviewed: 25 February 2023
Mbali
South AfricaThe road from the main road to the hotel was HORRIBLE after the rain. Even more disappointing was the route in the property to the rooms. Network was bad and we couldn't get on the WIFI Place needs to be updated .
Rooms were very spacious. Bathroom had a shower and a bathtub
Stayed in February 2023
Reviewed: 22 February 2023
Nick
United StatesNo WiFi, no electricity, no airconditioning, no restaurant, this facility should be removed from booking.com
Nothing
Stayed in February 2023
Reviewed: 19 January 2023
Nomusa
South AfricaOnly the small water in the gate I was scared
Place n fresh air
Stayed in January 2023
Reviewed: 6 January 2023
Nina
South AfricaProperty unkept, gardens were a bit wild, games room was a bust. Access road very rough.
Bathroom was lovely, dining room was cozy, breakfast was nice.
Stayed in December 2022
Reviewed: 6 January 2023
Fae
South AfricaCheck In time was delayed as the dryer for linen and towels was broken. Load shedding few times in the day was frustrating. Facilities were lacking. Games room had games with no equipment. My grandson who is 7 years old was bored because the only activity he could indulge in was the pool. Food was expensive at the hotel and other eating places were far away and very limited. Flies were all over the place : on the food / in the rooms etc. Dam attached to the resort was in a terrible condition as it was covered in thick algae and had a terrible smell. As a result all activities like boat ride/ fishing etc were non existent. Lots of maintenance required to improve upkeep of the place.
The hotel was in a good location. Rooms , linen, towels were clean and neat. Staff very friendly and accommodating. Swimming pool clean and well maintained. Rooms had good air conditioning and lovely toiletries were provided daily.
Stayed in January 2023
Reviewed: 6 January 2023
Cilliers
South AfricaThe place is old and needs urgent maintenance. Should not be called a hotel. Shower black with mold. Photos do not represent the actual accommodation. Booked for 2 nights, but stayed only for one as a result..
Staff was friendly.
Stayed in January 2023
Reviewed: 2 January 2023
Sibusiso
South AfricaNeed a tractor to make the gravel road inside the premises a bit more smooth because it's a challenge to get to your room if you're driving a small car 😢
Nice place with Beautiful views all around 🙂
Stayed in January 2023
Reviewed: 2 January 2023
Ronald
South AfricaSize
Àtmosphere
Stayed in December 2022
Reviewed: 31 December 2022
Philisiwe
South AfricaDinner is limited if yu can improve on that it will be good
Quiet and nice place to relax
Stayed in December 2022
Reviewed: 27 December 2022
Njabulo
South AfricaBreakfast didn't have much choice it was just pork, not having a bar fridge in that location wasn't nice at all
Rooms were nice and comfortable
Stayed in December 2022
Reviewed: 26 December 2022
Sthokozile
South AfricaEating break fast in the lounge,it's a no for me,I go there for resting not wakeing up in the morning to rush for breakfast as it saved until 9am
Staff..they r friendly Neatness.. The place it's so peacefully quietly,I enjoy to stay in this hotel
Stayed in December 2022
Reviewed: 19 December 2022
Nomusa
South AfricaNothing
Stuff is very friendly and rooms are big enough
Stayed in December 2022
Reviewed: 6 December 2022
Mbali
South AfricaNo twin plugs to charge phones otherwise everything else was great
The place was very nice and their breakfast was excellent
Stayed in December 2022
Reviewed: 27 November 2022
Gloria
South AfricaI can't think of anything because there was nothing not to like!
Hospitality! We missed breakfast as we had to leave way too early to run a marathon. The kitchen team were kind enough to get us take away breakfast upon checking out! That was considerate of them & we're humbly grateful 🙏
Stayed in November 2022
Reviewed: 22 November 2022
Marie-adele
South AfricaThe hotel has a lot of potential, but you can see that it is old, and needs a little makeover. Nothing major just a few coats of paint, mainly a pressure-wash of the bathrooms and steamcleaning the carpets. That would be a really good start. The room wasn't dirty but just old and musky.
The restaurant staff at the hotel was very friendly. The food, for dinner, was delicious! It consisted of a soup, a starter, a main and dessert.
Stayed in November 2022
Reviewed: 15 November 2022
Malebina
South AfricaThe garden is not well kept and the couches in the room needs some cleaning. The place looks good on the pictures but totally different life
Breakfast was average. I liked the home made bread
Stayed in November 2022
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