Copper Road, 1390 Phalaborwa, South Africa
#9 of 11 hotels in Phalaborwa
Guests' ChoiceBased on 251 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
8.8
Facilities
8.2
Staff
9.0
Value for money
8.3
Free WiFi
7.0
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End of dialog contentReviewed: 12 April 2024
Faith
South AfricaThe fact that they don't have gowns in the rooms
Stayed in April 2024
Reviewed: 26 March 2024
Francois
South AfricaVey clean, very quit and staff and people very friendly.
Stayed in March 2024
Reviewed: 19 March 2024
Martina
NetherlandsBathroom needs some maintenance, toiletflush isn't working properly, towel holder fell of the wall.
Good breakfast, staff friendly, pool fresh and clean. We had a good deal because we booked the same day but wouldn't pay R2100. Garden is beautiful.
Stayed in March 2024
Reviewed: 18 March 2024
Christine
South AfricaSadly after coming to this lodge for many years, I felt that the general maintenance and garden has been left lacking. The sunken bar that reminded us of being in Zanzibar or else where has furniture reupholstered in a bright red imitation leather and it has sadly changed the look and feel of the bar... gardens also haven't been maintained as they had in the past. The rooms are still lovely, I think perhaps a little over priced, location excellent to proximity of the Phalaborwa Kruger gate. Would I stay here again, probably not.
After looking at the menu we decided to eat dinner out rather than at the lodge. Breakfast was standard.
Stayed in March 2024
Reviewed: 14 March 2024
Matjie
South AfricaThat you don't have braai area, and after a lot of money we spend to buy meat we had to pay another R250 for the chef to braai for us. I thought maybe u can offer pap but hey we had to also pay for it. It was a bitter learning curve.
Beauty and Patricia gave us best massage at Spa, we came with meet didn't know that you don't have braai area but chef of the night done our meat better than how we could have done it.
Stayed in March 2024
Reviewed: 12 March 2024
Petrus
South AfricaNo fitted sheet on the bed.
Breakfast was very good, location was close to the gate for entrance to Kruger Park.
Stayed in March 2024
Reviewed: 13 January 2024
Pertunia
South AfricaThe room did not have some of things that were listed. E.g water, microwave etc
The room was nice and cozy. There's also an outside sitting area, a clean public pool. They have one of the best locations.
Stayed in January 2024
Reviewed: 13 January 2024
Johan
South AfricaThe shower was not that good.
Beautiful and clean surroundings. The swimming pool is very big.
Stayed in January 2024
Reviewed: 9 January 2024
Sabatine
South AfricaThe lodge gave a vibe of being at an island. The food served and music played at the pool area was awesome! The chalets overlooked a river which added to the tranquility. We really enjoyed our stay.
Stayed in January 2024
Reviewed: 8 January 2024
Amu
South AfricaThe location of the pool, next to the restaurant wasn’t cool
The rooms were clean and spacious
Stayed in January 2024
Reviewed: 8 January 2024
Nkuna
South AfricaWe had booked 2 rooms: I stayed in Heron and my kids at Serval. I must say that in terms of housekeeping, Serval was more looked after. The TV in Heron was breaking, I called and reported it but no one came to sort it out, the showering soaps were depleted in their dispensers but they didn't bother to fill them up to top it all there was no phone to report, I had to go to Serval to call reception. To me it felt like the room wasn't to be issued since it wasn't in order, it was only issued because I requested to be close to my kids. I was a bit reluctant to complain about things because I didn't want us to be separated and also I felt that those are obvious, expected services, why should I tell someone to refill soap?
The place is wonderful, it has a lot of trees that give you a feeling like you are in another world, a peaceful world, far away from the busyness of life.
Stayed in January 2024
Reviewed: 7 January 2024
Vegas
South AfricaExtra hours in the pool area.
Breakfast was excellent.
Stayed in January 2024
Reviewed: 4 January 2024
Mukhethwa
South AfricaThe WiFi connection was the only bad thing about the place.
The place was very clean with friendly staff from the security to everyone else inside.
Stayed in December 2023
Reviewed: 3 January 2024
Nthabiseng
South AfricaNothing
The breakfast was amazing
Stayed in January 2024
Reviewed: 3 January 2024
Nthabiseng
South AfricaThe lodge is a bit old i
The location is perfect
Stayed in January 2024
Reviewed: 2 January 2024
Nthabiseng
South AfricaOur toilet was making a funny sound and the noise was very disturbing. We also found some leftover food in the room bin meaning it wasn’t properly cleaned. The service at the restaurant was extremely slow all 3 times we were there.
The facilities of the place and its close proximity to Kruger National Park. The massage we got at the in-house spar was the highlight
Stayed in January 2024
Reviewed: 28 December 2023
Kabelo
South AfricaThe food...the food is not nice
The accommodation is very beautiful. The staff is super friendly and very patient.
Stayed in December 2023
Reviewed: 23 December 2023
Hilda
South AfricaThe Television in the room needs upgrade with improved sound. Wash basin is needed in the barth room. Shower could do with a shelf for toiletries, and extra hooks to hang towels and wet swim wear.
The staff was amazing, friendly and helpful. They went the extra mile to make our stay pleasant. Love the premises, clean neat and beautiful. Kruger Park, restaurants and shopping centers was within 5km range.
Stayed in December 2023
Reviewed: 23 December 2023
Livia
BelgiumEverything was fine
Beautiful little chalets and really nice staff
Stayed in December 2023
Reviewed: 17 December 2023
Justice
South AfricaThe room was not cleaned in the first day.
The rooms were comfy and the breakfast was filling
Stayed in December 2023
Reviewed: 11 December 2023
Gerretsen
South AfricaBreakfast
Breakfast and dinner was good
Stayed in December 2023
Reviewed: 11 December 2023
Sabrina
South AfricaEverything is very nice!
The room was very spacious and I found it very beautiful and clean
Stayed in December 2023
Reviewed: 28 October 2023
Percy
South AfricaNothing
The staff is very friendly, and the rooms are clean, restaurant food is nice
Stayed in October 2023
Reviewed: 2 October 2023
Lhatu
South AfricaNothing
We enjoyed our stay. The staff and facilities were perfect, stay was very relaxing.
Stayed in October 2023
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