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Reviews of Serurubele Boutique Hotel

894 Arthur seat, Acornhoek on the R40 Acornhoek on the R40, 1360 Bosbokrand, South Africa

#1 of 3 hotels in Bosbokrand

Guests' Choice

Review score

Based on 184 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    7.3

  • Facilities

    8.1

  • Staff

    8.6

  • Value for money

    8.2

  • Free WiFi

    5.6

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Showing 1 – 25

  • Reviewed: 2 May 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    Visible signage is needed outside the building, for when people travel in the dark in the middle of the night. So we don't get misdirected to elsewhere in the bush. The fridge wasn't plugged in when we got there.

    Nice venue and seating inside the property grounds.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The staff is slow

    Food and the room size

    Stayed in April 2024

  • Reviewed: 26 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 7 nights
    • Submitted via mobile

    The tv channels and the location is next to main road and houses and we could not enjoy the balcony

    The staff,food, cleanliness,beds very comfortable and rooms were sound proof

    Stayed in December 2023

  • Reviewed: 17 October 2023

    9.0
    excellent
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights

    at the restaurant there was a spider.

    breakfast was delicious,the place is beautiful.

    Stayed in October 2023

  • Reviewed: 15 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The signage needs to be more visible, perhaps more light on the signage especially at night, we almost got lost. The gate didn't have a guard upon arrival. More plugs will also help,we had to unplug the tv to switch on the bar fridge. The kettle didnt work,so we couldnt have tea in the morning.

    The open plan design. The bed was very comfortable. Very neat and tidy too. Was nice having the option between taking a shower or a bath. Sufficient mirrors in the room.

    Stayed in September 2023

  • Reviewed: 21 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room was very nice and spacious.

    The staff was very friendly and welcoming.

    Stayed in September 2023

  • Reviewed: 24 August 2023

    8.0
    Serurubele Boutique Hotel was an excellent start to our Kruger Park adventure!
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Toilet and shower in the room, absolutely no privacy. I know, it is there in the photo’s, but it did not register during booking. Besides, who thinks up this stuff?

    Spacious, clean room. On site restaurant, but especially extremely pleasant staff. Made us feel right at home

    Stayed in August 2023

  • Reviewed: 8 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Finding location at night difficult. Signage small and not visible. Do risk assessment on stairs outside and inside building at night as well as illumination.

    Facilities, look and feel of the place. Quality of bedding very good.

    Stayed in June 2023

  • Reviewed: 5 July 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    his address is wrong, so it's difficult to find out. The room does not have any partitions, the toilet , shower , bathtub is next to the bed

    breakfast was very good. staff was very nice and help

    Stayed in June 2023

  • Reviewed: 27 May 2023

    8.0
    Very relaxing and good.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The toilets need to be closed off from the room and the rest of the bathroom.

    The breakfast was excellent and the service excellent. Staff is friendly and helpful, and the accommodation facilities are perfect.

    Stayed in April 2023

  • Reviewed: 4 May 2023

    9.0
    The stay was awesome
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights

    Only the location i think was bit no so good. the property is awesome only if it was in different place where its bit quiet

    The setup of both rooms and canteen was amazing

    Stayed in April 2023

  • Reviewed: 17 April 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Air-conditioner was not working

    The place is very clean, the beds are comfortable and it is right off the main road, so very easy to locate.

    Stayed in April 2023

  • Reviewed: 13 April 2023

    8.0
    Everything we needed after a tough days work/long days drive!
    • Business trip
    • Group
    • Deluxe Queen Room
    • Stayed 2 nights

    My fridge was turned off when someone came to clean, even though I had put foot and drinks in there. So overnight they all got warm. Just something to note, if a guest has turned on the fridge its for a reason, and should be checked if food is in there.

    I liked how the rooms were decorated!

    Stayed in March 2023

  • Reviewed: 14 March 2023

    7.0
    It was lovely
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom and room situation, ants, the dirty pool and breakfast not included in the fee, the slow Wi-Fi and TV channels

    The decor was awesome and the design of the hotel and space

    Stayed in March 2023

  • Reviewed: 7 January 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The open set up of the bedroom and bathroom. No communication of the breakfast times. Location was in a dodgy place. WIFI issues

    The modern finishes were upmarket

    Stayed in January 2023

  • Reviewed: 13 December 2022

    9.0
    Great facilities, welcoming staff and I can recommend the area to others to experience same
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    There seems to be connection issue since we could not play TV set, aircon was dripping water and we had no iron in the room to press our clothing however Samantha took it upon herself to assist with ironing our clothing for the event from elsewhere in the facilities.

    Easy booking and follow up from staff especially from the lady named Samantha, the lady was so kind and helpful from onset until we checked-out. The reception was so welcoming on arrival for check-in and assistance to get our luggage into the room.

    Stayed in December 2022

  • Reviewed: 5 September 2022

    9.0
    Exceptionally
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    Wifi and DSTV must be improved at all times to all facilities to able to reach global standards

    Great and well prepared

    Stayed in August 2022

  • Reviewed: 8 August 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff was very friendly. The premises was clean.

    Stayed in August 2022

  • Reviewed: 1 June 2022

    9.0
    The stay was comfortable
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    An extraction fan is needed in the bathrooms.

    Stayed in May 2022

  • Reviewed: 9 May 2022

    8.0
    The special treat of Serurubele
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was great - nothing to complain about

    The place is nice on the inside and outside. Staff is friendly and very helpful. Safety is 👌👌 Hmmmm! The food is 👌👌👌

    Stayed in April 2022

  • Reviewed: 19 April 2022

    8.0
    My stay was very good. I would revisit when I'm that side
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The off ramp ftom R40. Desire some attention more especially this rainy period

    The cleanliness

    Stayed in April 2022

  • Reviewed: 25 March 2022

    7.0
    A nice hotel unfinished
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    But the place seems like it was not finished (just look at the way they made the floor or the showers next to the pool). We had a terrible strident sound from the shower tubes in our room that we heard before going to bed and in the morning while sleeping. The restaurant doesn’t have a lot of veggies options (only 1) for those who are vegetarian. As for breakfast, everything is fried but this is also their culture I guess.. In general good quality for the price.

    This place has all the luxury items you want (great pool size, good bed, good room size, restaurant, nice staff and the place is big)

    Stayed in March 2022

  • Reviewed: 24 January 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Please sort out the electricity issue, good thing yiu have a back up generator but please try amd run it continously, we don't use electricity only for bathing, thanks

    Stayed in January 2022

  • Reviewed: 13 January 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    poor lights outside and air conditioner not working check in processes poor

    clean linen

    Stayed in January 2022

Showing 1 – 25

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