The restaurant's ambiance lacks the warmth and charm to enhance the dining experience. Frequently, conversations are hindered by the excessive noise coming from the bar area, particularly when the blender is in operation.

At Shark Bay Lodge, the breathtaking view captivated me, painting a serene canvas of nature's grandeur. Coupled with impeccable service, every moment felt like a cherished escape into tranquility.

Stayed in February 2024

Only thing I would suggest to improve is the balcony needed a scrub after the storms (chairs had water on them which had left mud and some bird muck). If the windows could have been cleaned too that would have made it.

Stunning views of the lagoon, super friendly team and a really spacious comfy room

Stayed in April 2024

When booking the property should have notified us that their was a considerable number of steps as one of our party is not able to walk up and down stairs.

Very comfortable clean modern accommodation

Stayed in April 2024

The room is not soundproof. During busy times it can get very noisy. Apart from that, everything else was wonderful.

We had a wonderful stay at Shark Bay Hotel for 3 nights in March. The room was beautifully appointed and spacious, very comfortable bed and nice quality linen. The staff were all wonderful and went out of their way to make our stay memorable. The views from our room were to die for! Looking forward to visiting soon again.

Stayed in March 2024

Room is too close to the adjoining outside patio where other guests sit for drinks etc Not quiet enough.

Great KZ bed and bath set up in the room

Stayed in March 2024

Friendly staff. Good breakfast. Good service.

Stayed in March 2024

For the price we paid, we expected more than we received. The TV kept going off, no one to help with luggage, I had to carry the iron and ironing board I asked for back to my room myself, the breakfast wasn't exactly lavish, cappuccinos with breakfast were not included in the price. We just didn't feel cared for which was disappointing at over R4 000 per night.

The location is good with beautiful views. Bed and pillows were comfortable.

Stayed in March 2024

If you send a query via Booking.com, they just reply back with a long automated message.

Location!

Stayed in March 2024

Warm beer

The view, the location and the place was amazing

Stayed in March 2024

- wifi signal is terrrible - at this price point there could be some power supply backup during loadshedding - there was no drying cloth for dishes - there could be at least 1 bag of wood supply for the braai

Stunning view and comfortable beds.

Stayed in March 2024

I loved the sea view when downing and looking at it from the balcony.

The view of the ocean is amazing. You can take a run as the community is safe and a few people are running in the morning.

Stayed in February 2024

Spectacular view

Food very good

Stayed in February 2024

N/A

Love the finish’s and the views

Stayed in March 2024

Nothing

Incredible views and location. Really friendly staff. Rooms are great. Breakfast is amazing

Stayed in March 2024

No aircons in the rooms

The addition of aircons to the rooms should be looked at.

Stayed in January 2024

The hot tub was not what we were expecting. It is heated by burning logs (not electric) and, although we were provided with logs and firelighters, we didn’t have matches (or kindling). The nice gentleman from the hotel tried to help (by lighting a firefighter on the gas stove and carrying it to the hot tub and dropping it in the fire area) but it didn’t work.

The Villa was well equipped, clean and in a lovely quiet location (with great views)

Stayed in February 2024

Waiters and waitresses were not great. Reception staff were friendly but other than that staff were not friendly

Stayed in February 2024

Location and view of the lagoon were stunning. The breakfast was nice. The room was clean and well stocked

Stayed in February 2024

A bit funny smell

Very nice and spacious villa with modern look, great view for the Shark Bay, clean and well equipped.

Stayed in February 2024

Better signage for the villas. A resort pool and activity/leisure facilities. Cleaning services are not very good - the windows were very dirty. The temperature of the hot water from the gas geysers were very low - this was adjusted when it was brought to attention however the temperature of the hot water dropped shortly thereafter again. The smell of the linen and towels was odd and the linen and towels were stained/dirty - a better detergent could be used

Beautiful location

Stayed in February 2024

They can improve on their Bedding, towels including pool towels

Lovely place, location, views, peaceful

Stayed in February 2024

Great staff, great food

Stayed in February 2024

I would like some welcome drinks.

Everything...big rooms..lovely view.. great breakfast..The restaurant food was very good.

Stayed in January 2024

When we arrived we first got a room at the back side of the property, which was warm, didn’t have a good view on shark bay (where we amongst others came for), which was located just above the generator and staff chill area which provided some noise. Luckily we could move to a different room to the front side, which was just perfect and much better than the other room. The breakfast was OK but could be better.

Amazing location and views. Staff is very cooperative and friendly. The spa treatments are great.

Stayed in January 2024