- the snails and the mussels in the restaurant. - the balcony not being private from the general public (Rm 1) ... it was fine for our off peak stay but in season ..

The location of course! The communication with Esther before our stay was brilliant. Very quick responses and very efficient and staff in general very friendly

Stayed in September 2023

Furniture a bit dated. Bathroom required a maintenance call out

The setting and surrounding natural areas

Stayed in September 2023

Turn the bed in room 14, so you can enjoy the amazing view!!! No power or lights when there is loadshedding. The doors are not sound proof, gab at the bottom. Please remove the rusted soap holders in the shower and replace it with decent soap dispensers. The huge wooden base of the bed makes the room small and you constantly bump your legs on the corners.

Perfect location, quiet, amazing views and right at the gate to the West Coast National Park. Lovely breakfast and staff. The interior decoration is beautiful and you can enjoy the view from most of the public areas. Lovely walks and close to Langebaan.

Stayed in September 2023

Good

Stayed in September 2023

Preparation of egg containing breakfast dishes not up to standard. Cappuccinos mediocre.

Breakfast buffet excellent.

Stayed in August 2023

The generator when there’s load shedding doesn’t power the plugs so no TV (although they informed us before hand)

The price is value for money, the location is perfect,

Stayed in August 2023

Dry Firewood in the villa would have been a great bonus.

The staff was very friendly and helpful. The breakfast was nice presented and delicious.

Stayed in August 2023

The staff is super nice. Plus the location is amazing

Stayed in August 2023

Breakfast was very basic. One morning I had mold on my bread. The wifi wasn’t working one of the evenings.

Beautiful view. Clean and friendly staff. The massages we got were amazing.

Stayed in August 2023

We didn’t get to use any of the hotel facilities as the restaurant was closed for a function. A few items in the villa didn’t work such as the emergency light and the heater.

Beautiful location, villas are nicely decorated with a fire place. Bring your own wood and fire lighters as they do only provide a few pieces of wood and not enough fire lighters. Staff were lovely and we checked in early.

Stayed in August 2023

Thin walls in bedroom No aircon

Stunning property Awesome room with sea view Beautifully decorated Comfortable bed Stunning views

Stayed in August 2023

Small details in room, but rather irrelevant.

Position and easy access to travel to different destinations to view the spring flowers.

Stayed in August 2023

Some of the lights were not working in room 9.

The food.

Stayed in August 2023

Bed wasn't neat, some stains on duvet, noisy children in next room

View, breakfast and large room

Stayed in August 2023

Breakfast could be better

Stayed in August 2023

The location of the hotel is great - beautiful views and close to the West Coast National Park gate.

Stayed in August 2023

Location and food was great

Awesome hotel and location

Stayed in August 2023

Noise. The rooms aren't sound proof. Did not have great night sleep due to noise from other guest arriving and leaving during the night and early morning.

Fantastic views. Big room. Restaurant on site with great food.

Stayed in August 2023

A Little bit more info about the breakfast. Maybe more parking .

The stunning view and quiet surroundings. The interior is absolutely awesome. The booking with booking.com - It's is Winner The cleaner staff was very good and friendly. The outdoor deck is wow! We Loved the Place!!

Stayed in July 2023

chalet was dirty and had to be re-cleaned the next day. this particular chalet (3) could do with a deep clean, fridge didn't work correctly. freezer didn't work at all. one lounge suite was about to collapse (a broken leg). wifi was diabolically bad. no inverter/batteries/solar at all, not even a lamp was provided.

location is brilliant, and peaceful chalet layout and roominess is wonderful the hotel staff were great and went out of their way to assist

Stayed in July 2023

Some of the crockery was stained. The fireplace was good, but when the wood burnt out, we tried the heater, but it kept on switching on and off. The interleading door to other sections of the whole villa was a bit off-putting at first, but we learnt that it was sound proof and not easily accessible. We initially thought that he entire villa would be for us, but was still impressed with the decorating style.

We liked that we had our own braai area. The setup of the villa was convenient and practical. The fire place is a nice touch.

Stayed in July 2023

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Stayed in July 2023

Would have been nice if we were informed that the generator does not kick in after 22h00, so we were in the dark. Also, guests were coming and going long after midnight, being very loud in the passage so sleeping was not as peaceful as hoped for. Again, breakfast was average, but staff was very accommodating with seating requests. Was a bit taken back when at breakfast a lady staff member stopped us and asked whether we were staying at the Hotel, something we did not see other guests being asked.

Breakfast was average but the views were spectacular. Reception was very friendly and helpful

Stayed in July 2023

The very light and open nature of this conversion from a modern mansion was great but could need greater sound-proofing on bedroom doors if a party developed downstairs. A little more knowledge of the National Park asset a kilometer away could also be an advantage - maybe leaflets on display if SANparks can supply some.

If you are planning to visit the West Coast SANpark and prefer a little luxury, this niche hotel with attitude is for you! Rooms are spacious and food excellent, bringing popularity with local people. Staff were friendly and helpful (e.g. with printing boarding passes). The area is quiet and full of interesting birds - an eagle owl sat on our balcony at dusk, while sun-birds flitted by day - and a great beach (with Shark Bay Shack service) is just a short walk. It was good that the hotel has a generator in view of Eskom load-shedding!

Stayed in July 2023

Main areas can get cold during winter. Needs more carpet and heating.

Super friendly and flexible personnel. Best views.

Stayed in July 2023