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Reviews of Shelbourne Lodge

29 Shelbourne Avenue, La Lucia, 7130 Durban, South Africa

#15 of 85 hotels in Durban

Guests' Choice

Review score

Based on 111 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.0

  • Location

    9.0

  • Facilities

    8.7

  • Staff

    9.3

  • Value for money

    8.9

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 3 April 2024

    8.0
    An overall great stay and I will definitely come back.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    The place is getting a facelift so we couldn't use all the facilities, i would've loved to use the pool, but definitely will use it the next time i visit.

    The location was perfect, easy to get around and closer to many great places in Umhlanga. our Host Sis Gugu was so welcoming and amazing, such warm energy. also the breakfast was amazing. and definitely loved the room more, it was so clean, spacious and gorgeous, I really appreciated the finer details.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly and helpful staff! Beautiful decor! Well located. Will definitely visit again!

    Stayed in March 2024

  • Reviewed: 25 February 2024

    10
    Best of the best
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Tasty breakfast

    Stayed in January 2024

  • Reviewed: 5 February 2024

    8.0
    Pleasant stay
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Parking area was a bit small

    Room number 1 is separate from main house, spacious and cozy at the same time. Pleasantly decorated.

    Stayed in February 2024

  • Reviewed: 4 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We enjoyed,nice place and great welcoming mom Gugu.we loved her.rooms were very clean

    Stayed in February 2024

  • Reviewed: 24 January 2024

    9.0
    Exceptionall.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There is nothing I didn't like, it was all good.

    The place is amazing, we really enjoyed our stay and Sis Gugu was just charming and sweet 😊

    Stayed in December 2023

  • Reviewed: 2 January 2024

    9.0
    Perfect choice of accommodation for any traveler
    • Business trip
    • Group
    • Twin Room
    • Stayed 3 nights

    Water in the area is unstable due to load shedding. This was explained to be a temporally issue

    The ladies were exceptionally friendly and approachable

    Stayed in October 2023

  • Reviewed: 1 January 2024

    10
    Excellent and superb place to be
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The staff is very friendly, the service is superb and the place is very neat. We really enjoyed our stay there. We are planning to go back again it like home

    Stayed in December 2023

  • Reviewed: 22 December 2023

    10
    Elegant
    • Leisure trip
    • People with friends
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    I would be lying

    The service is the best. The place is super clean and the ladies welcomed us with love , also the view is amazing. I would really love to visit this place anytime soon

    Stayed in December 2023

  • Reviewed: 2 December 2023

    10
    Lovely Lodge
    • Couple
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Our room was spacious, lovely and very comfortable. The hostess Gugu was so accommodating and friendly. We were allowed to get in a bit early to leave our luggage. A lovely cup of tea and juice was prepared on arrival. Was a short but pleasant stay. We will definitely be back to stay.

    Stayed in December 2023

  • Reviewed: 27 November 2023

    9.0
    fabulous
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The soap used to wash sheetse

    it was top

    Stayed in November 2023

  • Reviewed: 19 November 2023

    9.0
    Superb
    • People with friends
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The place is super awesome Gugu was so accommodating and very friendly. She made sure we had everything we needed. The rooms were very clean and if you ever need a place of peace and quiet this is definitely your place to go.

    Stayed in November 2023

  • Reviewed: 2 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The water cuts

    The general look and feel of the place

    Stayed in October 2023

  • Reviewed: 23 October 2023

    8.0
    Very good
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was not comfortable

    Beautiful place quiet, birds singing in the morning 👌

    Stayed in August 2023

  • Reviewed: 21 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    I definitely enjoyed myself, and everything was amazing. The rooms were beautiful and clean, and their breakfast was really delicious.

    Stayed in October 2023

  • Reviewed: 1 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The driveway is steep, parking space is tight. There are wooden floors upstairs where other quests footsteps kept us awake until 2am. We had to sleep with the aircon on loud to filter the noise from upstairs and from the main house as the second room has a door that goes into the main house, which allows for noise to travel from the main house into the entire stay. It was a very noisy room. Not baby safe: the pool is right by the door of the room with no separation between the rooms and the pool. Open plugs. Lastly, the second room is directly adjacent the main bedroom , which is not very private.

    The bed is comfortable, water and juice upon arrival, it’s clean, there is an aircon and decent tv and wifi. Coffee, sugar, milk and kettle available with small bar fridge. Host is friendly. Nice patio to relax on outside in front of the house.

    Stayed in October 2023

  • Reviewed: 25 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Very beautiful place, only down side was the water problem, although it wasn’t there fault but they should get a water tank with a water pump

    Stayed in September 2023

  • Reviewed: 21 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Hospitality

    Stayed in September 2023

  • Reviewed: 7 September 2023

    8.0
    Convenient and comfortable
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Disappointed that breakfast was not included

    Stayed in September 2023

  • Reviewed: 29 August 2023

    9.0
    Our stay was amazing, we woke up to a lovely breakfast with an amazing view, I will definitely be staying again there. T
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The property is in a quiet secluded area in Umhlanga but also close to Gateway Shopping Centre.

    Stayed in August 2023

  • Reviewed: 28 August 2023

    9.0
    It was a good experience
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing everything was good

    The property was good clean, it 10/10

    Stayed in August 2023

  • Reviewed: 23 August 2023

    7.0
    Delightful guesthouse in the heart of Durban
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The rooms are spacious. Pam is always available to assist and was very helpful throughout our stay.

    Stayed in August 2023

  • Reviewed: 23 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect, even breakfast was extreme ❤️

    Stayed in August 2023

  • Reviewed: 3 August 2023

    8.0
    Safety concern for Room 1 door🚪 and stairways.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The door of room 1,the outside room,would be safer facing the opposite side (the door handle) upon opening, it's risky with the present positioning, because when you open the door, just next to the first stairway,you can easily miss a step and fall as the very first step out of the door is just there as you go outside..Please relook,revisit,refix the position of this door 🚪and the last stairways holder need fastening.. thanks

    Pam is a great host,She made sure she waited for us at the gate,offered a lovely welcome drink, we felt at home away from home👏great customer service.Well done with the Loadshedding back up Pammy 💡.it's a walking distance and a 3min drive to La Lucia Mall

    Stayed in August 2023

Showing 1 – 25

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