There was nothing we didn’t like!

This was a once in a lifetime hotel! It was absolutely amazing and we are so thankful for the amazing staff. The food, service and organisation of the trip was second to none! Incredible

Stayed in March 2024

Nothing

I have a number of medical dietary restrictions, the lodge dealt with them sensitively and completely.

Stayed in April 2024

Both my partner and I couldn’t stop smiling as soon as we arrived. Every staff member was so lovely and helpful. The food was different each meal time & was so nice! We stayed here for 3 nights which was the perfect time! If you’re lucky enough to have Colin as your guide and Mosco as your tracker then you’re in for a treat. They were so knowledgable and friendly and made our trip amazing! If you said you’d love to see a zebra then they’d go over and above to try and find it for you. Would recommend this place to everyone we speak to!

Stayed in April 2024

Slightly dated room

Friendly staff, great facilities

Stayed in March 2024

The only criticism I would have is that we were asked for dietary requirements before arriving, which we gave, me and my friend don’t eat meat but we eat fish. The first night they had fish and pasta as our main, which was great! But then the following 2x nights and then our meals for our day trip to Kruger were all meat based. I just wish that they looked at the dietary requirements that they asked for. However, there were still plenty of sides/salads that filled us up. Our final night, I think because they felt bad, they’d cooked us some fish but they came to us 1hr into the meal to tell us this so by this point we were already full of veggies. The food was still amazing and despite this, I would certainly go back! I would just say that perhaps mention it a few times if you have any dietary requirements so they remember!

Overall this experience was great! The staff are there to greet you from the get go, they’re always there to help! The game drivers are lovely and very knowledgeable! We even got to walk close to some cheetahs, I can’t recommend this place enough! They also offer day trips to Kruger if you still want to experience the famous national park! During our final breakfast, the staff came out to perform a traditional happy birthday dance for one of the guests, it was an amazing experience to watch it!

Stayed in February 2024

The wifi connectivity did drop in and out which sometimes made things difficult. It would also be handy to have the door between the shower and outdoor shower open.

The personal touches and experiences - the team went above and beyond. Everyone was absolutely lovely! We stayed in the Superior Suite - it was magical. The guides made sure we saw as much as possible and with the best views. Overall we had a wonderful time with a luxury vibe.

Stayed in February 2024

Maybe vegetarian options on offer.

Food was absolutely exceptional. The range of fresh fruits and salads at every meal was out of this world. Despite the searing summer heat they also hosted a brai to really make us feel at home in South Africa. An effort is made to change the location of your meals each day which is such a lovely touch. There are a lot of negative reviews about the wifi, but you are in the bush, so it might be worth taking a reality check if you think you’ll have top notch wifi. You’re there for nature after all. The guides were outstanding. We were incredibly lucky to have Peter as our tracker and Peter as our guide. They could not have been more hospitable in terms of sundowners and refreshments, but were also always focused on safety along with maintaining a high level of professionalism at all times. We also got to see some incredible things on safari too. All in all, this is an amazing place and would fully recommend for a less commercial safari than normal.

Stayed in February 2024

The accommodation/facilities were not as well-maintained/clean as shown in the pictures on booking.com. Poor noise insulation - you can hear pretty much everything from the room next door.

The game drives were superb. Both the ranger and the tracker (Charlie and Peter) were extremely knowledgeable, went above and beyond to show us whatever animal we wanted to see, and were just overall super fun to be with. It was Charlie and Peter who made our trip an experience we'll never forget and will forever be thankful for - thank you so much!

Stayed in November 2023

Everyone in the staff is so happy all the time, really polite and peaceful people. The game drives were perfect; we could see all the big 5 and many more animals during our 4 game drives. Our guides tried hard all the time to find the animals. And about the food…the food there is PERFECT. From the mini breakfast before the game drives to the dinner, nothing could be better. There were so many options, flavors…astonishing. Shiduli is a huge property, with great facilities.

Stayed in January 2024

Perfect service all the way everywhere.

Stayed in January 2024

The Internet connectivity is not good

It’s very beautiful and the staff were excellent and the game drives were definitely the highlight

Stayed in December 2023

To be fair, the lodge is a four star establishment with five star service, so yes some minor touches are lacking but it's understandable. Overall, it is excellent value. There is little to complain about.

The food was very tasty and well presented. The service from all the staff: from the waiters, to the gardeners, to the chefs and the rangers and also from the management was always excellent and with a smile, which is notable and highly appreciated because life is tough for everybody. A special word of mention about Happy, our ranger and Floyd, who were both outstanding. The game was also plentiful and the ranger and tracker team went out of their way to ensure that we had a great safari experience.

Stayed in October 2023

Game drives with Guide German and Tracker Patrick. Buffets were super! Super friendly personnel

Stayed in September 2023

Close to the road, not so much game

Nice personnel going for ultimate experience

Stayed in August 2023

Amazing peacefully place The staff is amazing and very friendly Wonderful guides who bring us into game drive in which we saw a lot of animals Very good kitchen, we taste a lot of local food and dishes

Stayed in July 2023

Drinks not included including bottled water - would’ve preferred to pay a fee upfront to have that included

Organisation was brilliant, and the meal settings were so warm and inviting from lunch in the garden to a braii by the fire in the evening. The staff did a great job of keeping everything sparkly clean and were ready to help at any given moment.

Stayed in July 2023

There is no chance to be disliking anything in that establishment

Tranquility and one of the greatest Pastry Chef in the Kitchen

Stayed in May 2023

If I'm being picky: I never understand why hotels use white light bulbs in rooms, instead of more yellow/warm ones. The storage room was a bit limited for 2 adults, so we kept some clothes in our bags.

Breakfast was wonderful and very tasty. You have your pick of eggs and then a buffet. Enough options for vegetarians (like us), I never had the feeling I wasn't accommodated. The same goes for lunch and dinner; there was always a vegetarian option. The rooms are nice and comfortable, the common areas as well. Prices for drinks are very affordable. The guides/rangers were very friendly and knowledgeable, they definitely made our stay even better.

Stayed in May 2023

The experience is simply AMAZING! We were excited to do our first game drive, but what we didn't know is how lucky we were to have picked Shiduli as our hotel. The team is very warm and is concerned to your well being at all time. The accommodation is very cozy and they organize it and clean it twice a day. The 2 game drives we do per day are a must, since every game drive is a different experience and the rangers/guides/trackers are 100% open to help you find the animals you are looking for. Really a great experience and would definitely recommend Shiduli and all the Karongwe Portfolio branches to everyone.

Stayed in April 2023

everything

Stayed in December 2022

food was average

amazing place, brilliant staff, game drives were amazing too

Stayed in January 2023

a truly amazing property, great rooms. well appointed and amazing staff.

Stayed in January 2023

N/A

The staff is awesome, they go above and beyond. Loved the game drives.

Stayed in December 2022

A musical atmosphere at the end of the meal would be welcome. Offer a bottle of water at the departure.

The attentive service of each of the clients. Guides who go out of their way to find animals. Superbly cooked food by a talented chef. The view from the facility

Stayed in November 2022