The restaurant definitely needs attention. Food is not great, and it has made the experience not as it could have been. Two of my 3 colleagues had water in their rooms, myself and the other one never got water. Some of us never had our coffee station filled up daily.

Stayed in April 2024

Shower had variable hot water flow

Very pleasant staff

Stayed in April 2024

Too small, not enough space

The hotel was okay, staff was friendly & food was great

Stayed in April 2024

Very artsy vibe in a convenient location. Immaculately clean room Good breakfast

Stayed in April 2024

There is no telephone and bar fridge in the room

Spacious room and friendly staff.

Stayed in April 2024

Perhaps more of a choice for breakfast would have been good but overall it has everything you needed.

The room was a good size and it was a good location to stay in. Staff were very friendly.

Stayed in March 2024

Outside noise

Friendly and clean

Stayed in March 2024

Small rooms

Good location, close to Convention centre and V & A Water front

Stayed in March 2024

Nothing

Nice hotel with very helpful and friendly personel. The room was nog big but good. I can imagine some people don't feel always safe outside of the hotel but travelled all over South Africa the location is quite safe! Dinner, breakfast and bar were very good in my opinion Walking to V&A Waterfront is safe and about 20 minutes. Don't want to walk: order an Uber taxi, cheap and fast to all hotspots in Cape Town!

Stayed in March 2024

I didn’t like the fact that they had a sink in the middle of the room. Limited options on the menu and during my stay they didn’t have quite a few options on their menu list . Hasten to add that the menu is the same each day. So , very frustrating when you needed some variety and told they were out of stock

The location of the property is decent . 20mins walk to the V&A waterfront .z ideal

Stayed in February 2024

The BIG spotlights that shines into the room.

Easy access and location

Stayed in February 2024

Rooms are not large

Nice breakfast multiple options Very clean hotel and nice decorations Very helpful staff Location is near city center , also u can walk to waterfront within 30 min

Stayed in February 2024

The rooms are small, way to small😔

Help from staff n the breakfast buffet was okay

Stayed in February 2024

Drainage in the bathroom could be better

Stayed in February 2024

The hotel had full occupancy so it took long to allocate us rooms, the waiting times were really bad. Perhaps online check in for the hotel would be great.

The rooms were amazing, and really good for the families. The staff worked really hard to ensure that our family stayed close to each other

Stayed in December 2023

The receptionist Thabole(hope I spelt it right) & Linda were exceptional.

Stayed in February 2024

Please switch above with below. Comfortable bed, quiet rooms which was clean able to make it nice and dark to sleep. Nice shower head.

Loom facilities limited - something to put your clothes in would really help. A phone to communicate with reservation, restaurant, calll-up phone calls and at least one comfortable chair maybe bar fridge to keep my water/cold drinks cool.

Stayed in February 2024

Professional and friendly front desk staff

Stayed in February 2024

Parking is a challenge if you have a rented vehicle.

Decor in quirky, staff very helpful and friendly. Enjoyed our stay. Thank you

Stayed in February 2024

Central location, good breakfast, amazing staff.

Stayed in January 2024

Curtains were too transparent allowing a lot of light in. I couldn't take a nap during the day and at night light from outside would disturb me.

Peaceful place, very quiet. The place is at the central of almost everything I needed.

Stayed in January 2024

The dinner menu which we used at least 5 times could have been more expansive and included more veg and salads.

I only made breakfast 3 times so my answer is not atypical. Although I arrived quite late into the breakfast sitting I found the hot food to not be hot enough although there was plenty of it. The cold breakfast was great. The staff were brilliant from the cleaners to the bar staff. Special mention to Byron who was exceptional in every aspect. China was a really good laugh and Soyomo all very pleasant company. I hope I spell his name correctly but Winele was also an excellent waiter.

Stayed in January 2024

The main thing I'd say I didn't like is the breakfast, unfortunately. I was only able to eat simple things like corn flakes and a simple cheese sandwich with tea because the eggs, bacon, etc wasn't well cooked and not tasty at all. The other thing I would say I didn't like is the fact that there are homeless people around the hotel which is a little inconvenient in my opinion. The toilets need to be well maintained, some of them have stains in them.

Although the rooms are small, they were nice, clean and comfortable. If you're just going to cape town to enjoy the tourist attractions then you won't mind sleeping in a small room. The location of the hotel is also good in terms of being in the center of town and close to the V&A mall and other convenient stores.

Stayed in January 2024

Ddnt have parking. Breakfast needed more attention, Ddnt have other option when there was pork no substitute.

Room were clean n neat.

Stayed in January 2024