31A Heerengracht Street, Cape Town CBD, 8000 Cape Town, South Africa
#126 of 200 hotels in Cape Town
Guests' ChoiceBased on 1740 hotel reviews
8.1Cleanliness
8.8
Comfort
8.7
Location
8.5
Facilities
8.2
Staff
8.9
Value for money
8.6
Free WiFi
8.6
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End of dialog contentReviewed: 13 January 2023
Nomfundo
South AfricaIt was way smaller than expected, but it really is not a big deal if you booked it to sleep and you are out during the day.
The room was neat, clean.
Stayed in January 2023
Reviewed: 11 January 2023
Zane
United Statestiny room no parking
funky decor great value good staff
Stayed in January 2023
Reviewed: 9 January 2023
Mosalagae
Botswana1.I did not like the fact that we were give one option of Meat in our breakfast. There should be atleast 2 options for meat so that those who do not want Pork, cab choose otherwise.. the scrambled eggs were not ideal for me but on the last day I asked for the fried eggs 2. The USB ports in the room were not working which inconvenienced some of us
The room was amazing and the TV had options to watch
Stayed in January 2023
Reviewed: 9 January 2023
Nthabiseng
South AfricaBreakfast Menu Waiters
Accomodation Location
Stayed in January 2023
Reviewed: 8 January 2023
Ramoshaba
South Africasome parts of the area aren’t taken care of well in terms of the buildings, but are safe nonetheless. I didn’t like how the basin was part of the room, would’ve appreciated a separate bathroom altogether.
I love the accessibility of the property, and how it’s easy to request an Uber and find it just outside. also how close it is to many other points in the cbd
Stayed in January 2023
Reviewed: 7 January 2023
Hayli
South AfricaRoom service and cleaning s3cn be improved
Location
Stayed in January 2023
Reviewed: 4 January 2023
Anna
South Africal did not like the fact that I wasn't accommodated in the room l booked for
Stayed in January 2023
Reviewed: 4 January 2023
Wesley
South AfricaParking was a bit of a hassle.
Great staff and security.
Stayed in January 2023
Reviewed: 3 January 2023
Patrick
Germanyrooms are microscopic and there was the sound of central ventilation in the room all night long even with a/c turned off. bathroom is not really a bathroom the toilet is right next to the bed separated by a wall sink is in the room itself where you sleep
for the price it is a good deal. but the photos make it look much “luxurious” than it really is. breakfast buffet was great staff were friendly
Stayed in December 2022
Reviewed: 3 January 2023
Alberto
ItalyThe location although very central may not be the best one if you need to visit Cape Town and travel around. absence of a mini bar was a minus
nice hotel located in the very centre of Cape Town, it met our expectations for the budget we planned on spending. nice and welcoming staff, good breakfast and nice clean rooms although maybe a bit too small if you plan on spending severa days.
Stayed in December 2022
Reviewed: 2 January 2023
Natalie
United KingdomNo mini fridge to keep store-bought water cold. They have purified water via the tap but didn't drink as prefer bottled water. Would prefer a ceramic teacup instead of throwaway ones that need to be replaced by cleaners.
Great central location, close to airport, beach, bo-kaap and airport (20mins). Room is a little on the smaller side but perfect for a good night's sleep. Appreciated the large shower and balcony with views of mountains.
Stayed in January 2023
Reviewed: 1 January 2023
Nyaradzo
ZimbabweMy first impression of the room is that it was small however i admit it was a clever use of space and I soon adjusted. Whereas at time of booking the app indicated breakfast was included in the price, both the hotel and booking.com confirmed it was not inclusive after I followed up. TV bouquet was restrictive - no YouTube/Netflix/DSTV. Elevator sometimes didn’t make it up to the top floor. Some of the USB charging ports were broken. A type-C port would be a nice addition in future.
Hats off to the staff - always smiling and accommodating. Thanks Thando and team. The coffee machine and patio were a hit for my family crew of 11! Top notch Wi-Fi. Beautifully decorated, fresh and clean. Excellent proximity to waterfront, numerous banks, restaurants & shops that close as late as 11pm. Safe area. Nice view of the city from some of our rooms.
Stayed in December 2022
Reviewed: 1 January 2023
Marc
United Kingdombit noisey but nothing unexpected staying in a hotel
the staff mainly. they were very polite to myself and my family
Stayed in December 2022
Reviewed: 31 December 2022
Sianyabo
South AfricaThe fact that there is no fridge or microwave in the rooms
The vibe
Stayed in December 2022
Reviewed: 30 December 2022
Denilsa
MozambiqueThe rooms are quite small but since I spent most of the day around the city and just came back to sleep, I didn't mind.
The staff was amazing. They were extremely kind and helpful. It's a beautiful place and it is well located so it was easy to get to places. The food was good too.
Stayed in December 2022
Reviewed: 28 December 2022
Carrim
South AfricaNo parking available at the hotel.. would have liked to have a bar fridge in the room..
Excellent location.. Hotel very clean.. Good breakfast.. Tea/Coffee machine on every floor.. in addition to the kettle in the room..
Stayed in December 2022
Reviewed: 21 December 2022
Lerato
United Kingdomthe hotel is a bit tired in places, cosy rooms by typical SA standards and sadly although in a convenient central location , the area just outside of hotel was a bit run down
nice decor, friendly helpful staff , central location
Stayed in November 2022
Reviewed: 15 December 2022
Prosper
South AfricaThe parking issue had to pay extra R500 for the parking my vehicle during my stay that wasn’t told abt.
Stayed in December 2022
Reviewed: 15 December 2022
Rani
Belgiuma small room. and the shower is in the room. so no privacy
nice location in the city center, option to take breakfast. parking
Stayed in November 2022
Reviewed: 14 December 2022
Hendricks
South AfricaThe rooms was quite small.
The Buffet breakfast was really nice and the location is central to all the entertainment in the city. We also really enjoyed the buffet dinner as it was really value for money.
Stayed in December 2022
Reviewed: 13 December 2022
Alexander
United KingdomVery friendly staff, super helpful & a great, safe and central location
Stayed in November 2022
Reviewed: 13 December 2022
Jvanwyk
South AfricaI would maybe do a little bit more with breakfast, but there is nothing that I would say was disappointing about my stay here.
The location is central with bars and restaurants within walking distance. The breakfast was okay, but would not be the reason for met to return though. The staff at the property was really friendly and made check-in an absolute pleasure. I will definitely stay here again.
Stayed in December 2022
Reviewed: 12 December 2022
Morne
South AfricaCheck-in... the lady Lisa, noted there was an error and immediately assumed it was on my part, with out checking. Instantly suggesting that I am liable for an additional charge. The same lady also did not wish to accommodate my request for late check-out, which I wished to postpone by 1 hour only. Very unaccommodating attitude was what I perceived. Although conveyed in a witty manner.
Love the design and general aesthetic. Breakfast was good too, and I really enjoyed the espresso coffee machine on the floor.
Stayed in December 2022
Reviewed: 12 December 2022
Dene
South Africadecor is fantastic
Stayed in December 2022
Reviewed: 10 December 2022
Alborough
South AfricaToo little cupboard space. Situation security . No parking. Block out curtain not wide enough to properly close out very bright spotlight
Close to cticc but also reasonably priced. Staff were nice. Nice breakfast. Quiet.
Stayed in December 2022
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