District Road D215, 4244 Glendale, South Africa
#1 of 3 hotels in Glendale
Guests' ChoiceBased on 164 hotel reviews
9.1Cleanliness
9.4
Comfort
9.3
Location
8.8
Facilities
9.0
Staff
9.6
Value for money
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 December 2021
Siphesihle
South AfricaThe water temperature in the shower was uncontrollable, and that we didn’t get our anniversary surprise as promised
The cottage itself was top notch
Stayed in November 2021
Reviewed: 22 November 2021
Mpho
South Africawe were unfortunate to come on a rainy cold weather we would have really liked a heater for the sitting area because the bedroom were nice and had extra blankets
everything about the property was amazing it was a good, amazing comfortable stay the staff was so welcoming and always there to assist our host Diana was such an amazing soul. When we arrive the property manager Marilaide had a cake and a balloon for my son as we were celebrating his 1st birthday that was so thoughtful and sweet. the lodge is amazing with the view was spectacular it is really a beautiful place, we are already planning our second trip because everyone just enjoyed the place.
Stayed in November 2021
Reviewed: 21 November 2021
Mohamed
SwitzerlandNothing.
Excellently maintained by Diane the caretaker.
Stayed in November 2021
Reviewed: 1 November 2021
Nondumiso
South AfricaAmazing views of the gorge, spacious and well equipped. Diana was fantastic.
Stayed in October 2021
Reviewed: 16 October 2021
Nokwanda
South AfricaThe place is absolutely beautiful! Very refreshing 👏🏽
Stayed in October 2021
Reviewed: 11 October 2021
Sindiswa
South AfricaHave to travel so far for small things must put vending machines but that’s all property is really good
Diana clean house, great view, beautiful place
Stayed in October 2021
Reviewed: 11 October 2021
Sherona
South AfricaLots of noise from the lodge. Music loud from the time we checked in til around 11pm. We went to enjoy some peace and tranquility so the disturbance was quite irritating.
The view was fantastic. The chalet was cosy and very clean. We felt at home.
Stayed in October 2021
Reviewed: 6 October 2021
Sandy
South AfricaHeating / indoor fire place would be an added comfort
Well designed and comfortable cottages that are well maintained with tidy and clean amenities and linen
Stayed in October 2021
Reviewed: 5 October 2021
Nonsindiso
South AfricaDaniena the stuff
Everything
Stayed in October 2021
Reviewed: 3 October 2021
Lindiwe
South AfricaNothing really.
Basically the view was breathe taking!..
Stayed in October 2021
Reviewed: 27 August 2021
Besterjaco
South AfricaClean, well equipped. Great views. Great value and personal service
Stayed in August 2021
Reviewed: 27 August 2021
Nqobile
South AfricaNot enough natural lighting inside the lodge.
Great location. Great views. Peaceful. Spacious. Beautiful kitchen. Loved the fire place and pool.
Stayed in August 2021
Reviewed: 23 August 2021
Thobeka
South AfricaExpired satchets of coffee and milk
Stayed in August 2021
Reviewed: 17 August 2021
Khuthala
South AfricaI would have loved access to the swimming pool even if it’s just for drinks
Privacy and facilities nearby
Stayed in August 2021
Reviewed: 15 August 2021
Slindile
South AfricaThe fact it didn’t have an iron and a heater for guest knowing that it’s winter. WiFi is also not working!
It’s perfect for privacy. Clean and homey
Stayed in August 2021
Reviewed: 13 July 2021
Jonel
South AfricaWe stayed in the Lodge which was AMAZING! Spectacular views over Oribi Gorge, spotlessly clean, great braai area and rim pool. Good WiFi and full DSTV. Diana was professional, caring and extremely attentive. We loved this place!
Stayed in July 2021
Reviewed: 3 June 2021
Anold
South AfricaNothing
The place was great... Diana helped us with everything we needed .. beautiful views ..
Stayed in May 2021
Reviewed: 10 May 2021
Silondile
South AfricaNONE
EXCELLENT
Stayed in May 2021
Reviewed: 27 November 2023
Safiyyah
South AfricaNone of the things advertised were true- no pool for cottages, no WiFi, no real walks… infact it had nothing except a house with a small tv and even poor mobile signal
Staff were excellent
Stayed in November 2023
Reviewed: 21 November 2023
Ntokozo
South AfricaThere was no breakfast as there were renovations being done in the kitched
Stayed in November 2023
Reviewed: 1 October 2023
Mohammed
South AfricaThe house is beautiful and clean, excellent location. Lovely outdoor area with a firepit, however we could not enjoy this amenity as the firepit extractor fan was not functional and smoke was blowing in our faces, making it extremely uncomfortable. Hosts could be abit more helpful and enthusiastic, Marilaida who contacted me about my arrival was extremely unhelpful. My questions regarding activities at the lodge and surrounds were answered with "Google will be a big help"
Stayed in September 2023
Reviewed: 11 January 2023
Pillay
South AfricaCon's Non-negotiable arrival/departure times with owner. Upstairs bedrooms are incredibly small & hot. Sheets smelled bad.
Booked the Villa with private pool. Pro's Gorge Views Pool Zebras roaming in yard Lots of seating areas
Stayed in January 2023
Reviewed: 6 November 2022
Ryan
South Africafalse advertising,majority of facilities inaccessible,place is more a party location than a “holiday destination” a lot of items mentioned are told when you arrive can’t be done.Overall disappointment once you arrive
The view and accommodation was great.Dianne was amazing.
Stayed in November 2022
Reviewed: 21 June 2022
Carol
South AfricaDisappointed not what was expected. Definitely need new beds or mattresses. Loud music and talking. On complaining they did sort it, but it should not happen in the 1st place. No Internet on Saturday and Sunday. Informing them that their is no internet and send screen shots of the error the response was that their is nothing wrong. I ended up connecting to my phone to be able to work.
The view. Teressa have been wonderful and helpful and if I could I would have taken her home ;-)
Stayed in June 2022
Reviewed: 5 April 2022
M__j__g
South AfricaShower and all water is freeze or burn only. Water pressure changes. Travel directions are wrong. Staff don't know difference between left and right. No aircon. No access to pool in photo. Bedroom door does not close. No map. Wrong directions. Confusing roads in area, all with lots of potholes, so travel is slow.
They sent the farmer to fetch me when I got lost because of their lack of map and poor directions. The on-site manager is friendly but can't assist with directions or a map. The correct directions to Silverstream is: Go to: -30.726923, 30.339692. The is the start of road D412. Do not take the route provided by the GPS, it will not work. Roads are gated. Travel to the turnoff at: -30.701935, 30.310868 without taking any other roads or turnoffs. Your GPS will tell you there are other ways to get there, but there are not. All other roads cannot be used by normal cars or are gated. Follow the signed turnoff to: -30.695200, 30.309562. The Silverstream gate will be there ahead of you. Then use the location provided to you to get to the right cottage.
Stayed in March 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content