Strand Street, Cape Town CBD, 8002 Cape Town, South Africa
#138 of 202 hotels in Cape Town
Guests' ChoiceBased on 831 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
8.6
Facilities
8.1
Staff
8.8
Value for money
8.3
Free WiFi
7.4
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End of dialog contentReviewed: 3 June 2024
Anusha
South AfricaDated rooms , can be upgraded for a more modern finish .
Spacious room , ideal for family 2+2 Breakfast was good . Friendly staff
Stayed in April 2024
Reviewed: 2 June 2024
Roan
South AfricaThe coffee station has average coffee, but its not any different from most other hotels. Not a deal breaker, but would be nice to have a tad better coffee at one’s disposal. Those small pyramid boxes of milk is really not enough for a serving.
Well kept. Great complimentary snacks on arrival in the room.
Stayed in June 2024
Reviewed: 21 May 2024
Chanene
South AfricaLocation was central and hotel was clean
Stayed in March 2024
Reviewed: 17 May 2024
Rebecca
South AfricaAir conditioning
The break fast was good and the location was not bad about busy but ok
Stayed in May 2024
Reviewed: 17 May 2024
Nonqaba
South AfricaNothing at all.
The view was out of this world !
Stayed in May 2024
Reviewed: 15 May 2024
Phylis
KenyaStaff need more service training to anticipate customer needs
Location and ambience
Stayed in April 2024
Reviewed: 13 May 2024
Louwri
South AfricaBathrooms becoming a little bit outdated, but still comfy and clean.
Awesome views. Friendly staff. Very clean and comfortable.
Stayed in May 2024
Reviewed: 10 May 2024
Xolani
South AfricaParking
Great breakfast
Stayed in May 2024
Reviewed: 8 May 2024
Maluba
ZambiaI loved everything from location to the food, the staff and the fact that the hotel is family friendly. Excellent location, helpful and friendly staff.
The breakfast was always on point. Deliciously excellent
Stayed in May 2024
Reviewed: 7 May 2024
Pulane
Botswanathe showers in the bath made a mess in the bathroom especially the children's
we all enjoyed our breakfast and dinner! one guy from concierge by the name Simbonge is a star, but in overall the staff were welcoming and helpful.its a pity we could not walk outside to the shops around as were advised not to but we enjoyed our stay there
Stayed in May 2024
Reviewed: 6 May 2024
Martin
South AfricaVery limited breakfast menu
Poor access to coffee
Stayed in May 2024
Reviewed: 6 May 2024
Xolani
South AfricaUndercover parking congested
Excellent
Stayed in May 2024
Reviewed: 5 May 2024
Frans
South AfricaI wish I had an office comfortable chair because I was working a lot from the room
The staff members were extremely friendly you'd guess they knew me from somewhere
Stayed in May 2024
Reviewed: 4 May 2024
Amy
South AfricaNo outside leisure area to sit in the sun or get fresh air & no outdoor pool area. Very small & cold indoor pool. Not very safe area around the hotel so need to Uber or drive most places, especially at night, not stroll around (as is same for majority of Cape Town these days).
View from the room (19th floor) of Table Mountain and city scape was incredible. The lift is glass outside, so you see all landmarks and get spectacular veiws from the lift - a great experience! Breakfast was superb and free parking facilities and helpfulness of staff was excellent. Walking distance to Bo-Kaap.
Stayed in May 2024
Reviewed: 3 May 2024
Markus
South AfricaThe staff at reception can really be more friendly. The bathrooms in the hotel rooms are a bit dated and for a four-star hotel; the breakfast spread is a bit basic. We also felt the waitresses were very slow to serve and not very interested in their jobs.
The hotel foyer and restaurant areas are beautiful and impressive.
Stayed in April 2024
Reviewed: 2 May 2024
Ronsen
South AfricaSome facilities aging and needed to be changed.
Comfortable, good views and decent breakfast. Great service all around, well worth it and will definitely come back.
Stayed in April 2024
Reviewed: 28 April 2024
Mohamed
South Africa- the aircon was very weak especially for a humid Cape Town's evening - the shower diverter valve had to be handled quite hard in order to work - room service took about 50 minutes when we were told 20 minutes
It was exceptionally clean, and the staff were friendly and helpful at all times. Although we've stayed in lodges and B&B's in the past, this was my daughter and her mom's first ever hotel stay and breakfast room experience - I'm happy that it was a good experience for them both.
Stayed in April 2024
Reviewed: 26 April 2024
Rossouw
South AfricaTo short.
Good service,comfortable beds,excellent views and good breakfast.
Stayed in April 2024
Reviewed: 26 April 2024
Cwayita
South AfricaParking a nightmare
The big spacious room and comfortable bed
Stayed in March 2024
Reviewed: 16 April 2024
Jane
United KingdomAn excellent choice of food for breakfast. It was a walk to V&A so uber good. Good views from the glass sided lifts. Lovely to wake each day to see Table Mountain.
Stayed in March 2024
Reviewed: 16 April 2024
Nomcebo
South AfricaLocation, bathroom needs a revamp
It was ok
Stayed in April 2024
Reviewed: 14 April 2024
Hlatywayo
South AfricaCommunication with other staff members was not what I expected. The basin was not closing at all, so water was waisted I saw a cockroach coming out of the aircon, but I killed it.,
Cleanliness Staff Assistance
Stayed in April 2024
Reviewed: 14 April 2024
Ozgul
TurkeyHousekeeping service should be better
The room has perfect table mountain view All staff are so kind and friendly especially thanks Ruuan from breakfast restaurant and reception team was amazing and so kindfull Also location is perfect for everything
Stayed in March 2024
Reviewed: 9 April 2024
Sarudzai
ZimbabweStaff was very friendly and helpful with local information. Breakfast was nice with plenty of options
Stayed in April 2024
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