63 Snell Parade, 4001 Durban, South Africa
#41 of 85 hotels in Durban
Guests' ChoiceBased on 5229 hotel reviews
7.9Cleanliness
8.5
Comfort
8.5
Location
9.0
Facilities
8.1
Staff
8.5
Value for money
8.0
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End of dialog contentReviewed: 2 January 2024
Nomcebo
South AfricaWe had to wait for our room to be ready for checking in, but the gentleman assisting was very nice and professional about it.
Atmosphere was great for the Christmas day and throughout our stay.
Stayed in December 2023
Reviewed: 1 January 2024
Zwakele
EswatiniThe carpet in my room looked very unclean I hated it
Location is perfect . I loved it 😍 ❤
Stayed in December 2023
Reviewed: 31 December 2023
David
South AfricaQuiet my
Breakfast is good but very long queue
Stayed in December 2023
Reviewed: 31 December 2023
Mwitwa
ZambiaThe internet connection was poor
No
Stayed in December 2023
Reviewed: 30 December 2023
Celine
South AfricaNo wifi connection. Phones didn't work.Had to go to the receptionist for requests .😢 Requested iron which was leaking and tripped power supply.Had to go to receptionist to.report. Whilst we were having breakfast, somehow the system checked us out.Had to go to reception to sort.
Clean, comfortable, and safe.Breakfast was absolutely delicious
Stayed in December 2023
Reviewed: 30 December 2023
George
United StatesHad to ask for towels every day.
Stayed in December 2023
Reviewed: 30 December 2023
Lucy
South AfricaDoor stopper non operational.
Bed clean and comfortable.
Stayed in December 2023
Reviewed: 29 December 2023
Mary
South AfricaThe room service menu was limited .on the food list .
The staff was friendly and helpful. Everything was clean, the rooms and the restaurants and the property is the best. The location is perfect.
Stayed in December 2023
Reviewed: 28 December 2023
Esther
South AfricaThe staff could be more friendlier, they are a bit stiff.the house keeping must remember to knock and saying they are "house keeping".not just get in the room. The resturant staff are friendly though.
The rooms were clean and smelt nice, food was tasty.my kids enjoyed the playing room. The pool table could be an icing in the bag for adult entertainment. .
Stayed in December 2023
Reviewed: 27 December 2023
Gomera
ZimbabweFood
Location
Stayed in December 2023
Reviewed: 26 December 2023
Mbele
South AfricaThe pool area wasn’t as inviting and had people drinking alcohol who were a little rowdy😭 Also arrival the way the reception lady spoke to us was rude and condescending and her colleagues had a verbal fight in our presence 😕
The place is central and has loads of spaces to go tk or visit and the views from the room are gorgeous.
Stayed in December 2023
Reviewed: 25 December 2023
Lindile
South Africai did not like the bed.. it wasn't too comfortable
i really liked the view of my room
Stayed in December 2023
Reviewed: 24 December 2023
Simango
South AfricaOur stay was great even received a birthday champagne and a cake...awesome!
Stayed in December 2023
Reviewed: 22 December 2023
Louche
South AfricaDangerous to walk outside. Someone got robbed right in front and we heard gunshots and noisy cars racing in the middle of the night. Our door keys stopped working on the second day, had to wait 45 minutes to get it sorted out to get into our room. Pity no Netflix.
Comfy bed, lovely view. Buffet was great.
Stayed in December 2023
Reviewed: 22 December 2023
Sherdyer
South AfricaThe rooms, although tidy, clean and functional, are probably due for a bit of an update.
Rooms squeaky clean, staff super helpful and the breakfast is absolutely amazing!
Stayed in December 2023
Reviewed: 22 December 2023
Zanele
South AfricaAll good
Clean environment
Stayed in December 2023
Reviewed: 21 December 2023
Nkululeko
South AfricaThere was less options in terms of breakfast
Stayed in December 2023
Reviewed: 21 December 2023
Nhlanhla
South AfricaPrice was too high.
Stayed in December 2023
Reviewed: 20 December 2023
Thando
South AfricaN/A
Breakfast
Stayed in December 2023
Reviewed: 20 December 2023
Sibusiso
South AfricaNothing
The stuff was welcoming, security and cleaning stuff were friendly, the pool was clean and it had a life guard. Lifts worked perfectly and the breakfast was amazing
Stayed in October 2023
Reviewed: 20 December 2023
Kgalalelo
BotswanaNothing
Everything
Stayed in December 2023
Reviewed: 19 December 2023
Joseph
South AfricaThe shower had some leak because when take a shower 🚿 the water to come out to the passage and make the place dirty
Breakfast
Stayed in December 2023
Reviewed: 19 December 2023
Thandi
South AfricaThe place was clean, breakfast was Devine, Security staff were very friendly and helpful. We had a great stay.
Stayed in December 2023
Reviewed: 19 December 2023
Molokomme
South AfricaHaving to wait for the iron for almost one hour is just too bad for your business. Please consider having irons in each room to avoid inconveniencing your guests, sure that's way cheaper than TV's. Other than that I was happy with the services.
The location is perfect with sea view. Breakfast was good but it will be excellent if the menu is changed daily. Most attractions, including Moses Mabida stadium, are just around the corner. I will sure revisit.
Stayed in November 2023
Reviewed: 19 December 2023
Matha
South Africafridge is too small but good thing they offer free ice,and if they can also add microwaves in the rooms I can give them10/10
The breakfast was superb,room specious and clean,view and was breathtaking,room service good,friendly staff
Stayed in December 2023
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