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Reviews of Saint James on Venice 4 stars

100 Venice Road, Morningside, Morningside, 4001 Durban, South Africa

#85 of 185 B&Bs and Inns in Durban

Guests' Choice

Review score

Based on 676 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.8

  • Facilities

    8.1

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 23 April 2024

    9.0
    All was perfect and I enjoyed my stay and will come back when accommodation is needed again for work
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night

    N/A

    Perfect near the Municipality for Tender delivery. All was in order and enjoyed my stay in all.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    7.0
    It was in and out. No major story to tell apart from the Receptionist matter
    • Leisure trip
    • Solo traveller
    • Superior Double and Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The Lady at Reception made unpleasant traditional noises like calling African spirits in a deep voice, then she speaks to me softly like she’s two different people. This made me very very uncomfortable She apologised but as a Christian I was badly shook by her behaviour and wondered what triggered it when I was sitting right in front of her

    Stayed in February 2024

  • Reviewed: 17 April 2024

    9.0
    Superb
    • Business trip
    • Group
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Not all the lights were working

    Clean and large rooms. Great location

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    Our stay at the St James on Venice
    • Leisure trip
    • Family with young children
    • Superior Double and Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    I was under the impression that breakfast was standard for all bookings.This would be obvious for people looking at the adverts at a glance.Please state your bookings as standard without breakfast.Please then state the booking with breakfast and the additional cost.Anyone reading your advertised bookings would be misled by the way you present it.The lighting in my room wasn't great.I reported the light wasn't working but nobody attended to the complaint.The bathroom doors in both my children's and my room was stuck and hard to open and close.Apart from the above complaints our stay was pleasant.

    The venue was good and the location.The staff were reasonably friendly.It was easy to get in and out of the hotel and the parking was good.

    Stayed in April 2024

  • Reviewed: 26 March 2024

    8.0
    Quality,clean and comfy!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights

    The fact that other visitors sit outside at 4.30 in the morning chatting and laughing at top of their voices and I had to tell them to be quiet which they did not do and then I had to call reception but that still did not work and the mess these people left by the seating area outside.

    Loved the Room and it was clean and comfortable.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    It was good
    • Leisure trip
    • Family with young children
    • Superior Double and Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Using staircases not the lift

    Breakfast was good.location is perfect.

    Stayed in February 2024

  • Reviewed: 19 March 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Superior Double and Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The tub wasn’t nice and also unsafe as water falls onto the floor , if they install a shower with make it it a 10/10 . Sorry I want to come back there if there is a shower .

    Hi the staff was excellent and the rooms was always neat

    Stayed in March 2024

  • Reviewed: 16 March 2024

    9.0
    Superb
    • Family with young children
    • Superior Double and Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was so comfortable and clean

    Stayed in March 2024

  • Reviewed: 14 March 2024

    9.0
    It was fabulous
    • Leisure trip
    • Group
    • Superior Double and Twin Room
    • Stayed 1 night

    Everything

    Stayed in December 2023

  • Reviewed: 11 March 2024

    9.0
    Simzarara review
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Comfortability

    The place is nice and cosy ☺

    Stayed in March 2024

  • Reviewed: 2 March 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Superior Double and Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Absolutely lovely staff.

    Stayed in March 2024

  • Reviewed: 1 March 2024

    7.0
    It was great and cool
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    There was no fridge. I wasn’t aware we couldn’t drink alcohol in the premises so I had wine. And needed to put in the fridge

    I loved the room, the smell was nice and it was warm.

    Stayed in February 2024

  • Reviewed: 24 February 2024

    7.0
    Lovely! Loved the vintage feel.
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    I loved that the staff was extremely friendly and helpful. Everyone there has excellent communication skills. The cost to stay there is affordable considering where the hotel is located and the types of rooms you get... Oh and their air conditioners are functional and if you know Durban, you know that air conditioners are a need for those really humid days.

    Stayed in February 2024

  • Reviewed: 11 February 2024

    9.0
    Perfect
    • Business trip
    • Solo traveller
    • Superior Double and Twin Room
    • Stayed 1 night
    • Submitted via mobile

    None

    Stayed in February 2024

  • Reviewed: 8 January 2024

    9.0
    Superb
    • Family with young children
    • Superior Double and Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The bed

    The hotel was nice ,warm water

    Stayed in January 2024

  • Reviewed: 5 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double and Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    More options on the breakfast menu

    Staff were exceptionally friendly and the facility was really good value for money.

    Stayed in January 2024

  • Reviewed: 1 January 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    The neighbouhood is quiet and close to the main areas of attraction. The church next door was also beautiful.

    Stayed in December 2023

  • Reviewed: 17 December 2023

    9.0
    Lovely stay!
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Only suggestion is that the carpet and the shower wall in our guest room could do with a full cleaning for the stains. Because the shower is open plan in the room, the steam and hot air created a bit of a musty smell in the room when we first walked in. Switching on the aircon however can solve that problem easily. I think there should also be a bell or sensor that alerts reception when you pull up at the front gate. Small changes, but not necessarily bad as the overall stay was amazing. These are merely pointers for future improvement.

    Staff were absolutely lovely and very helpful at any time of the day. Room was great and comfortable large bed. Lovely big breakfast and the kitchen staff are A+ with great personalities and service. Would definitely recommend this guest house.

    Stayed in December 2023

  • Reviewed: 16 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double and Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Our room was 8. At the top of the stairs and the main way to go to other rooms. so we heard other guests walking up and down the creeky wooden stairs the entire night.

    The room was beautiful. Big. Clean. Bidet in the bathroom. Pretty set up. Breakfast was great.

    Stayed in December 2023

  • Reviewed: 27 November 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night

    Fish pond outside smells a little bit.

    Very nice tasty omelettes, coffee also good. overall good, maybe the fish pond outside needs a fresh clean start? otherwise breakfast outside very pleasant. thank you

    Stayed in November 2023

  • Reviewed: 27 November 2023

    9.0
    It was relaxing and the bed was just right.
    • Business trip
    • Couple
    • Superior Double and Twin Room
    • Stayed 4 nights

    Quiet environment with a hearty breakfast .

    Stayed in October 2023

  • Reviewed: 16 October 2023

    9.0
    Superb stay in a quiet area of a Durban suburb.
    • Business trip
    • Solo traveller
    • Superior Double and Twin Room
    • Stayed 1 night

    Outside garden needed some attention , and some touch ups needed in the room.

    the property is a Victorian home turned into a boutique hotel , the staff were Superb in attending to all the requests. The bed was super comfy , enjoyed the Breakfast on demand , which is an ala-carte breakfast that satisfied my needs. location was great for my needs and type of work. will return back for sure.

    Stayed in October 2023

  • Reviewed: 6 October 2023

    9.0
    I had a lovely stay, my son and i felt at home. The staff is amazing
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    The place is peaceful and clean

    Stayed in October 2023

  • Reviewed: 6 October 2023

    8.0
    Pleasant stay in nice quiet area
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast options and service could have been better.

    Spacious. Polite staff. Comfortable bed. Centrally located with easy access to restaurants.this

    Stayed in October 2023

Showing 1 – 25

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