Nothing

Beautiful place

Stayed in October 2023

Nothing - all was perfect

What an absolutely amazing holiday home , modern decor throughout , awesome location with beautiful views . Juliette - the staff member that was looking after the home was just incredible , always smiling and so helpfully . We took our kids horse riding , the staff member in charge of the horses was very helpful and knowledgeable.

Stayed in September 2023

However, my experience was marred by some significant disappointments. The lodge lacked basic amenities such as electricity and gas, leaving us in the cold and darkness. Despite these inconveniences, what was truly disheartening was the manager's lack of apology or acknowledgment of the situation.

beautiful lodge nestled in nature's embrace, and while its rustic charm and breathtaking views were undeniable

Stayed in August 2023

Waterford Lodge-Fridge was not working, only replaced on Sunday when our food was already spoiled , Oven tripping and we did not have hot water for 2 days, throws are old and not warm

Perfect location, beautiful views that is the reason we had to came back for the second time

Stayed in August 2023

Facilities are poor or not working. No attention given to alternate energy sources and no way to make contact for assistance. A very unpleasant stay due to 6 hours of no electricity and no provision made for even battery operated lights - all while the rest of the property is solar equipped except Stoneford Lodge.

Having been to Star Dam previously, I am aware of how beautiful it is. Severely deteriorating since a year and a half ago.

Stayed in July 2023

The doors did not lock in the house, which left us paranoid especially at night and with small kids. The oven, dishwasher was broken and needs maintenance. The road to the lodge was horrible. Nobody had informed us about a button to get hot water upon check in, which left us showering with cold water.

The views are beautiful, the staff were helpful, the house was comfortable

Stayed in July 2023

The road leading to the place was terrible. I wish the could have told us that it's a 4X4 trail drive.

I loved the place , and our kid's also loved it so much. The dam, fishing was an added bonus.

Stayed in May 2023

Pillows were all too hard

The privacy and tranquility

Stayed in May 2023

many items advertised but not working : dishwasher / geysers in 2 rooms ! / ice machine / boat motors. pool advertised as heated. but only switched ON after arrival. took 30hrs to reach 25C! unacceptable indeed. as we expected a heated pool to enjoy. we asked management Gogo & Bert to attend to this. it was handled pathetically

remote. fairly luxurious

Stayed in April 2023

the road leading to the property

the location is amazing. everything is modern and the dam is lovely

Stayed in March 2023

The outside deck was not clean, the chairs were filled with bird poop. I'm not sure if they were aware we were coming because there were alot of dead insects on the floor and on the curtains, wasn't really cleaned before our arrival as it seemed there was no bookings for a while. As much as the aim is to take a break away from home, atleast have updated games available, wasn't happy with what was provided.

I love the location, very refreshing. Staff were very friendly and attended to all our requests and questions.. Very helpful.

Stayed in February 2023

Not really a dislike, but it would be good to make 4x4 vehicle compulsory just in case it rains.

The location and the scenery is something you cannot use words to describe.

Stayed in January 2023

The roads leading to the estate needs some serious attention. If you are using a car with a low suspension it will not survive especially when its raining.

The location is very serene and tranquil. There is no cellphone network which makes it more great if you want to rest and bond with your loved ones.

Stayed in December 2022

The crockery is so old fashioned especially glasses and they’re short/not enough

Bedrooms, neatnesses and the rooms are spacious 🤩🤩🤩

Stayed in December 2022

The staff and their attitude. We were very disappointed with the way we were treated.

The view was amazing.

Stayed in December 2022

Everything..

Stayed in December 2022

Water shortage and gravel road

Beautiful place and friendly staff.Located in a relaxing peaceful area.

Stayed in November 2022

the road in the estate could definitely be modernised and not be so muddy and rocky.

being surrounded by nature was impeccable. there was so much consideration in the design of the property around the river. Each house felt private and that was important to us.

Stayed in November 2022

cleanliness and everything was available

Stayed in October 2022

The property was beautifully decorated and very well equipped! it had everything we needed!

Stayed in October 2022

property is perfect but it’s the road going there that wasn’t nice. the gravel was so bad it tore one of our tyres and had to buy another one and have someone help us with the spare tyre. please fix the roads. thank you

everything was out of this world. Too gorgeous

Stayed in September 2022

lack of cellphone reception

The peaceful scenery

Stayed in August 2022

Nothing

Excellent host

Stayed in September 2022

Nothing! I hope to come back soon.

The staff were excellent and very friendly. The facilities of the venue are of the best quality and exceed the expectations set by the website. Hot water, great WiFi connection, electric blankets and much more.

Stayed in September 2022

Our towels were not changed No cellphone network

Towels to be changed every day

Stayed in August 2022