27 Matroosberg Road, 0081 Pretoria, South Africa
#53 of 75 hotels in Pretoria
Guests' ChoiceBased on 270 hotel reviews
7.5Cleanliness
8.2
Comfort
8.3
Location
8.8
Facilities
7.9
Staff
8.3
Value for money
7.9
Free WiFi
8.5
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End of dialog contentReviewed: 19 February 2024
Mathye
South AfricaThe place didn’t have cleaning things like mob and kitchen cloths
Stayed in February 2024
Reviewed: 7 February 2024
Tielman
South AfricaWell we couldn’t sleep because of the noise next to our rooms. The guests or tenants in room 408 had a party all night and I had to do a funeral the next morning.
Stayed in February 2024
Reviewed: 6 February 2024
Thandie
South AfricaThis place was just perfect 🥰
The food was amazing, friendly staff, very clean, yooh this place is beautiful, if it was possible I would visit this place every weekend, keep it up the good work 👏 🙌
Stayed in January 2024
Reviewed: 5 February 2024
Lerato
South AfricaI loved everything
The rooms are beautiful The bar and swimming pool area
Stayed in February 2024
Reviewed: 3 February 2024
Thapelo
South AfricaEverything
Nothing
Stayed in February 2024
Reviewed: 29 January 2024
Nandi
South AfricaThe standard hotel doesn’t have a bar fridge and microwave
Anaesthetically pleasing
Stayed in January 2024
Reviewed: 18 January 2024
Luthando
South AfricaLoved everything
Very neat and spacious will definitely be coming back
Stayed in January 2024
Reviewed: 3 January 2024
Mpumi
South AfricaWe asked for glasses and bath towels because we didn't have them in our room, we didn't get any (both) We didn't hv electricity and loadshedding was suspended, when we checked with reception, we were advised it could b loadshedding or cable theft There was noise from the pool, throughout our stay
The room was spacious and clean
Stayed in January 2024
Reviewed: 2 January 2024
Kwazib19
South AfricaNo mini bar in the room, unexplained power cuts (not loadshedding), downlights are centrally controlled and light up the entire room at night making it virtually impossible to sleep, could hear the neighbours' every move/words also loud noise and 09:00 house keeping lady was already knocking on the door...9am
Clean, nice quiet location and helpful staff. Felt very secure.
Stayed in January 2024
Reviewed: 2 January 2024
Maggy
South AfricaNo signal for Tv
Pool
Stayed in January 2024
Reviewed: 1 January 2024
Dolly
South AfricaNothing
Everything is woooow
Stayed in December 2023
Reviewed: 31 December 2023
Ntsako
South AfricaOur bed was broken and we couldn’t get blankets and the ac was not working. we checked in late and were tired and couldn’t resolve the issues
the location
Stayed in December 2023
Reviewed: 26 December 2023
Amanda
South AfricaThey put an incorrect remote for TV plus wi-fi wasn't working
Almost everything
Stayed in December 2023
Reviewed: 7 December 2023
Conny
South AfricaThe place is beautiful the view
The customer service was top tier
Stayed in September 2023
Reviewed: 4 December 2023
Sebola
South AfricaThe pool is small. The rooms don’t have a bar fridge.
The location of it. Excellent parking area.
Stayed in December 2023
Reviewed: 30 November 2023
Siziba
South AfricaStaff there very slow my key card didn’t work they took 15 min to come help me
Stayed in November 2023
Reviewed: 13 November 2023
Chadia
South AfricaThe room it has a connected door the people next door where smoking cigarettes and weed I was high they made noise till 8am there was 10 people in that room
Staff was helpful and friendly and tried their do best to help me in all I asked
Stayed in November 2023
Reviewed: 11 November 2023
Michelle
South AfricaEven though we were upgraded didn't help as we couldn't enjoy it or sleep. Inter leading rooms do not work & we hardly slept. People upstairs & next door were so loud. Also the curtains have a big gap in which let's in all the city's lights.
Upgrade unit was very nice
Stayed in October 2023
Reviewed: 11 November 2023
Eduan
South AfricaThe TV didn't work The hotel didn't follow the noise policy of after 10 pm no noise my wife was up all night because if loud music and there was no milk available at the coffee station. Really disappointing will definitely never come again
Only liked the design of the room
Stayed in October 2023
Reviewed: 5 November 2023
Dolly
South AfricaNothing at alllllllllllllll.
Wooooooow. Friendly stuff.. The hotel is sparkling clean with alll laxarious appliances including washing ,drying and dishwashing machines. A very beautiful swimming pool, hotel and main road view. High security and safety. Toooo spacious 🙌🏽 I can recommend this place to anyone
Stayed in November 2023
Reviewed: 5 November 2023
Ntandane
South AfricaThe carpet in the room was filthy with stains and a smell. The pillows were uncomfortable, not hotel quality The aircon didn't work More than half the roll of toilet paper was used Very disappointing and underwhelming for the price
Nothing
Stayed in November 2023
Reviewed: 29 October 2023
Paulina
South AfricaNo hot water in the room had to go to another apartment to take a shower for 2 days unacceptable
Location is good
Stayed in October 2023
Reviewed: 29 October 2023
Salzwedel
South AfricaPeople smoking, drinking in communal spaces. Rooms next to us was having a party - drinking and smoking. Didn't sleep well Unprofessional management _ reported it made us feel unwelcomed and like a burden for reporting smoking. We asked to be moved to quite room, gave use faulty access cards when moved. Unpleasant!
Stayed in October 2023
Reviewed: 28 October 2023
Tebogo
South AfricaThe place was not tidy at all..we intended to swim however the pool areas was so dirty
Nothing
Stayed in October 2023
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