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Reviews of Sunbirds Oasis Lodge

Plot 219, Guernsey, 1380 Hoedspruit, South Africa

#63 of 77 hotels in Hoedspruit

Guests' Choice

Review score

Based on 207 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    8.9

  • Facilities

    8.2

  • Staff

    9.2

  • Value for money

    8.3

  • Free WiFi

    6.9

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Showing 76 – 100

  • Reviewed: 30 October 2023

    10
    Was wonderful experience, friendly people and the atmosphere is vibrant.
    • Leisure trip
    • Family with young children
    • Standard Triple Studio
    • Stayed 1 night
    • Submitted via mobile

    Not being able to watch anything while relaxing in my room.

    The only thing was the TV not in the room and Breakfast should be included in the price and some things like the Gym and Hot pool.

    Stayed in October 2023

  • Reviewed: 16 October 2023

    10
    In short, I had a wonderful time staying at this property
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing at all. All was perfect

    Beautiful place surrounded with lush greenery and a viewing platform to see wild life. The staff are so nice and very helpful. It was overall a great experience staying there

    Stayed in October 2023

  • Reviewed: 2 October 2023

    6.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    We were shown to our room but only the 3rd room was ok. 1st room self-catering which did not book & no aircon. 2nd room aircon not working. Breakfast poor. Toaster not working. Noisy day visitors in the pool. Grounds messy.

    Comfortable, clean room with aircon & ensuite bathroom.

    Stayed in October 2023

  • Reviewed: 26 September 2023

    5.0
    peaceful
    • Leisure trip
    • Family with young children
    • Basic Double Room
    • Stayed 2 nights

    the net did not prevent the insects from penetrating inside to bite

    the breakfast was not very nice. the scrambled eggs had a lot of water. the location is wonderful

    Stayed in September 2023

  • Reviewed: 25 September 2023

    5.0
    Good for just sleeping there if stranded or ppassingby not for a long stay holiday
    • Leisure trip
    • Couple
    • Basic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was too small, no table or chair, no drinking water and glasses in the room, no tea making facility in the room, the kitchen with fridge, stove is a different building with a small table that can accommodate maybe four ppl.

    The Food at the restaurant

    Stayed in September 2023

  • Reviewed: 24 September 2023

    1.0
    Chef from hell. .Gordon Ramsay is needed here
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    1. The rooms were untidy. First night there were bugs everywhere. We thought it's because of the thatch roof so we okayed it. I even found a millipede on my pillow. It's wild so we were ok with that. But in the morning we saw all the dust under our beds and crumbs. The water in the kettle even had mold growing inside. 2. We went to dinner. The food was horrible. Our daughter loves pasta but she couldn't even stomach the spaghetti Bolognese. I had ribs and fries. The fries smelled like old oil. My husband's dish was fish and veggies. That was edible if you like boiled fish. In the morning we hoped for better breakfast but it was actually worse. The omelette was burnt...all 3. Nothing was edible. The coffee was ok and the fruit. Luckily they have a great host in Alina. She's the only one who was kind and helpful. 3. On day 2 while relaxing by the pool. A group of kids and their parents arrived for a party. Turns out the place accepts day visitors which can be 10-20 people at a time inside the pool. So you must be in great spirits to mingle. 4. They had a big group check in late in the afternoon. That group decided to have a party or chill session all night till 5am. When we called reception no one picked up. We texted to complain and they only responded in the morning to say they are a hotel and they can't control how their guests have fun. 5. In the morning we asked the manager why don't they have an emergency line or can't deal with unruly guests. We were told we were being rude for complaining. The manager (female )was actually calm and tried to explain the way they run the place. The chef (male), walked in while my husband was talking to the manager and he started shouting at us and told us it's "his place" and we can't talk like that. We were merely talking to the manager and he started shouting at my husband and then words were exchanged. We left the place with a very bitter taste in our mouths.

    Location. The Lodge is at Guernsey and it's a great location.

    Stayed in September 2023

  • Reviewed: 18 September 2023

    10
    Enjoyable Lodge
    • Leisure trip
    • People with friends
    • Basic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The staff was very welcoming and friendly. They made our stay to be memorable.

    Stayed in September 2023

  • Reviewed: 12 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom,shower was not in good condition

    Restaurant,pool area

    Stayed in September 2023

  • Reviewed: 6 September 2023

    1.0
    Unhappy guest
    • Leisure trip
    • Couple
    • Basic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The place was not clean, no a/c no TV, shower drain not draining the water, at some point no hot water, false advertising all the activities are not in the yard they book them for u then you have to drive to different places for them.

    The stuff

    Stayed in September 2023

  • Reviewed: 4 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Though I found a frog on my bed my wife was so scary and hardly slept that night

    Very nice accommodation and hospitality The place is very peacefull u can hear lions roar nearby de place it was so nice everything about it was perfect

    Stayed in September 2023

  • Reviewed: 24 August 2023

    5.0
    It was just ok
    • Leisure trip
    • Group
    • Classic Triple Room
    • Stayed 1 night

    The rooms did not have a fridge and the breakfast was a mess

    Braai Area

    Stayed in August 2023

  • Reviewed: 21 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Basic Double Room
    • Stayed 1 night

    Everyone at the lodge was friendly and welcoming and the food was amazing! The lodge is the perfect central location for day trips to Kruger, Blyde River and the Panoramic view. We really enjoyed our stay and our hosts were so helpful and really made us feel at home.

    Stayed in August 2023

  • Reviewed: 18 August 2023

    10
    Great adventure
    • Leisure trip
    • Couple
    • Classic Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The road to the venue is not good specially from the entrance gate, it is dusty and rough.

    The staff was friendly and the place meet our desire as we needed to rest.

    Stayed in August 2023

  • Reviewed: 12 August 2023

    10
    Absolute amazing!
    • Leisure trip
    • Couple
    • Basic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff was very friendly, they asked us to join them next to the fire. Very good welcome. The food is awesome! The place is amazing, you can see all the area around with many animals.

    Stayed in August 2023

  • Reviewed: 27 July 2023

    10
    Amazing!
    • Leisure trip
    • Couple
    • Basic Double Room
    • Stayed 1 night
    • Submitted via mobile

    That we didn’t stay longer 😊

    Great restaurant with great food (good price/ quality) Beautiful green garden in a dry area A few viewingdecks with view on Kruger

    Stayed in July 2023

  • Reviewed: 4 July 2023

    10
    Lovely place to relax
    • Leisure trip
    • People with friends
    • Standard Triple Studio
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Nice & welcoming staff Very nice area, hotel, garden, lovely dinning room

    Stayed in July 2023

  • Reviewed: 2 July 2023

    6.0
    It was a good stay.
    • Leisure trip
    • Couple
    • Basic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Shower drainage was really poor.

    Quiet place, good idea to have both self cater and the restaurant in one place as options.

    Stayed in July 2023

  • Reviewed: 6 May 2023

    4.0
    Okay
    • Leisure trip
    • Couple
    • Basic Double Room
    • Stayed 1 night
    • Submitted via mobile

    I did not like the gravel road to the place, the room was very small, no TV not microwave, no fridge, no glasses. It was not value for money

    I loved the host, he was very welcoming and nice. I also loved the pool area.

    Stayed in April 2023

  • Reviewed: 1 May 2023

    10
    Heaven on earth.
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    That we didn’t stay for 365days. hahaha

    Everything. Jan and the staff were exceptional. especially the chef and the waitress. The food was amazing ,breakfast was excellent, the other guests were all so nice and accommodating. We were all just one happy big family. I had a 4 year old son travelling with us who was just a beautiful spark to all the guests as well.oh yes Bhuti, what a dog.

    Stayed in May 2023

  • Reviewed: 26 April 2023

    10
    Th breakfast was very good. The place is exceptional with many birds and two lookout points.
    • Leisure trip
    • Couple
    • Standard Triple Studio
    • Stayed 4 nights

    N/A

    the breakfast was very good.

    Stayed in April 2023

  • Reviewed: 12 April 2023

    10
    Ideal post-Kruger relaxation spot
    • Leisure trip
    • Family with young children
    • Basic Double Room
    • Stayed 4 nights

    Tommy and team only took over a year ago and are in the process of revamping the whole site. They have an eye for detail and are refurbishing to a high standard, but not all the rooms are finished yet! However, that's only a matter of time. Although we had a room that wasn't yet refurbished, it was still clean, comfortable and great value for money.

    Set in a stunning location just outside the Greater Kruger Park, there are two viewing decks from which to watch game (we saw elephants, kudu, impala and warthog during our stay). Tommy, Andrea, Jan and their team were lovely and super welcoming. The pool area and surrounds are beautiful and were just what we were looking for, somewhere to relax with a book after a long safari in the Kruger. Lovely bar and a la carte restaurant.

    Stayed in April 2023

  • Reviewed: 11 April 2023

    6.0
    okay, didn’t get the rooms we booked far in advanve, needs some work!
    • Leisure trip
    • Family with young children
    • Standard Triple Studio
    • Stayed 1 night
    • Submitted via mobile

    didn’t get the rooms we boomed and paid for- even though I booked almost 10 months in advance. something about a double booking but there was no communication at all from the owner or booking.com. door locks on toilet and room door were fitted the wrong way round and wind kept blowing them open. i changed the locking mechanism myself. lunch order was a bit of a fiasco even though the food was okay - waiter was totally clueless and had clearly had no training at all. got the feeling the place was under relatively new ownership or management and it needs some work for it to reach its potential

    nice aetting

    Stayed in March 2023

  • Reviewed: 10 April 2023

    4.0
    Disappointing
    • Business trip
    • Couple
    • Basic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Rooms are too old and are not clean

    The breakfast is bad

    Stayed in April 2023

  • Reviewed: 10 April 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    The owners/staff was friendly .

    Stayed in April 2023

  • Reviewed: 9 April 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Basic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The place is like paradise. I had good time

    Stayed in April 2023

Showing 76 – 100

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