The place is not what you see in the pictures. WiFi network not working. The front desk and foyer was dirty. We had to wait for our other room to be cleaned. There's no security for unruly guests making noise until dawn..very noisy place I wouldn't recommend it to any of my friends 😏😏. The sheets were not changed regularly.

The location was wonderful..near mall and garage

Stayed in October 2023

The area has no intertainment and is isolated,the rules are not welcoming, they don't change the bedding sheets. The pictures they have on the online booking don't correspond with the actual area layout.

Nothing ,it's far from the beach and durban city

Stayed in October 2023

Water tasted very bad room too small to Chanel boring Wi-Fi poor connection

Location

Stayed in September 2023

Rooms were not private. My room was right at the parking lot. Cars were parking against my room main entry door.

Stayed in June 2023

i did not like everything about that place, explaining is a waste of time really, everything is just a mess

That place is terrible, it doesnt qualify to be a botique or even a 2 star is there is something like that,

Stayed in July 2023

I wanted catering but I didn't get it

I didn't like anything I got the service that I was not expecting.

Stayed in June 2023

The place

Nothing

Stayed in June 2023

Place needs some attention paying to the decor.... its clean but the walls are showing a lack of investment ill be using tarimans again as its ideal for town, airport, gateway and family in phoenix

Stayed in June 2023

Cutlery

Everything

Stayed in June 2023

It was too noisy in such a way that we couldn't sleep yet we went there to rest.

Location it next to the mall

Stayed in April 2023

the air conditioner wasn’t working, there was no microwave in our room, the bathtub had stains, toilet had a foul smell, tv wasn’t working.

not to seem rude or anything, but there was nothing to like about the place, it looked nothing like in the pictures.

Stayed in April 2023

Everything was perfect.i like everything that was there

The company of your reception they were so kind n understandable

Stayed in April 2023

The other people were making noise. I had to pay R200 for late checking in.

Staff was friendly

Stayed in April 2023

Everything

Nothing

Stayed in April 2023

Parking space is not sufficient, workers quarters close by the rooms not a pleasant scenery where their staying, coffee and tea not in sachet rather poured in containers. Their was too deep not safe for both adults and kids.

I did not breakfast there as I would wake early and go explore Durban, free wifi, nice comfortable beds, pool, situated in a nice area where we could even see Mamkhize huge mansion.

Stayed in March 2023

Place had mould. It was noisy at night, wifi speed was terrible.

Staff was friendly.

Stayed in April 2023

The photos on booking.com are not a true reflection of the place. This is not a hotel nor boutique in any way. We booked in and checked out in just over an hour. Was definitely not what we expected.

Stayed in March 2023

The breakfast is too expensive

Everything was perfect

Stayed in March 2023

The staff was very unhelpful. The rooms and location i requested was given. we didnt have parking most of the time and had to keep moving the vehicle

Stayed in March 2023

I specifically asked for parking. was told I had. Also when checking in it was very noisy & populated. I asked if it would be quieter but by 2 pm it was noisy mayhem. we had to leave.

Stayed in March 2023

Room6 not sure if it's should worth R742..room small ....bathroom bad toilet so small for that price shower has curtain door😅 ...didn't expect that at La Lucia..didn't even see dat room on their fotoz in Bookings...but staff was so friendly and welcoming...only d outside part was perfect...room 6 so small 4 matured couples

Outside was perfect

Stayed in March 2023

none

Everything

Stayed in February 2023

Everything from the Outside to the Inside. The Room stank of cigarettes. There were cigarette butts out by the door. Cockroach in the room. Linen was dirty. Curtains hanging off hooks and full of mildew. Coffee cups from all different sets. Toilet bin lids missing. Bathroom leaking through to the kitchen.Garden furniture old, rusty, broken, dirty. Windows broken. Air Con remotes faulty, no batteries. Said it was a self catering, Which is False Advertising as it is NOT. I was woken up at 2am with a guest playing musical banging on the tin gate as he could not get in. Eventually I went outside to assist. This should not be rated a 3 and a half star. It does not deserve a star. It is a run down place that should look as going as a Backpackers. Not to mention, I get put into a room close to the pool, in direct eye view of people walking past, cars driving past that can look straight in. This place has so much potential, but is so run down. . Some staff were more interested to be on their cell phones chatting than assisting the guests.

The one lady went out her way to try and assist. Nathombile I think her name was.

Stayed in February 2023

Nothing

Very clean and friendly staff delicious breakfast we really enjoy to be wish to visit again

Stayed in December 2022

The entire residence is filthy. We checked in and out an hour later. Rooms are infested with cockroaches and in poor condition.. The pool could not be used.. I would not recommend this place to anyone. Pictures and reality are completely different unfortunately.

Nothing at all.

Stayed in January 2023