69 Victoria Road, Camps Bay, 8040 Cape Town, South Africa
#129 of 205 hotels in Cape Town
Guests' ChoiceBased on 893 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
9.6
Facilities
8.4
Staff
8.6
Value for money
7.8
Free WiFi
9.0
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End of dialog contentReviewed: 18 May 2024
Audrey
South AfricaStaff were very helpful and friendly 🙂
Stayed in May 2024
Reviewed: 18 May 2024
Helen
AustraliaA/C a little noisy but nothing too terrible
Beautiful location. Breakfast was delicious. Room was stylish and comfortable. A great ambience in the hotel.
Stayed in May 2024
Reviewed: 17 May 2024
Eduarda
BrazilOur room was near the paddle court, so the noise was a little bit uncomfortable. The breakfast wasn’t very complete, but was ok.
The location it’s simply the best. No other compares. Beyond that, the staff is gentle and kind. We enjoyed the heated pool the most.
Stayed in May 2024
Reviewed: 17 May 2024
Ngovuyo
South AfricaThe breakfast was not great at all. Stale and did not match the rest of the hotel, price point and location.
Almost everything
Stayed in May 2024
Reviewed: 27 April 2024
Boitumelo
South Africathe staff at reception seemed like you’re bothering them if you asked a question. the security and staff at breakfast were amazing and went extra mile to make it special. and OMG then they started banging hammers at 8 am in the morning, on Friday who does that? surely maintenance work can be scheduled for a little later?
the location, facilities, the service (except reception see below)
Stayed in April 2024
Reviewed: 23 April 2024
Gammon
United Arab EmiratesThe service was hit and miss at best especially pool side if you could find anyone.. the rooms are tired yet a refurb is being undertaken yet at what level I have no idea - there is a complete lack of proactivity from the staff - if you ask someone will come and assist... They lost so much money from myself and other guests due to the lack of connectivity with clients... Mini bar is complimentary it was 2 cokes 2 juice on day one - oh we dont replace it even if I am happy to pay.. a week later no sign of a refill - coffee ask... it has lost it's shine for sure I appreciate it is at end of season yet the hotel is far far away from where it used to be having stayed their on many occasions previously... Disengaged is probably the best way to describe the experience...
Great breakfast and amazing location in the heart of camps bay... sunsets.... Housekeeping room clean and managed throughout the stay. They did drop me to town to collect a hire car as the hire companies no longer deliver them to the hotel.
Stayed in April 2024
Reviewed: 21 April 2024
Nadia
United Arab EmiratesThe hotel is a little bit dated, and not up to the standard given the price we paid for this stay. It’s not a luxury hotel. The bathroom lights didn’t work every morning, but all other lights in the room did.
The breakfast and staff were all lovely. The location was fantastic with amazing views from the hotel.
Stayed in March 2024
Reviewed: 17 April 2024
Jackie
United StatesWe had a small issue with the outlets in our room that took a while to resolve.
This hotel was in a great location with a view right across the street from the ocean. It was very convenient to other restaurants and almost everything else. Breakfast was delicious!
Stayed in March 2024
Reviewed: 15 April 2024
Denise
CanadaSome tiles needed repair in the lobby.
Amazing staff!
Stayed in April 2024
Reviewed: 3 April 2024
Mokgalo
Botswananot applicable
Food was excellent and the set up is out of the world
Stayed in March 2024
Reviewed: 31 March 2024
Susan
AustraliaFor the cost of this hotel the food should be much better
Position. Staff were always helpful.
Stayed in March 2024
Reviewed: 25 March 2024
Marsha
United Arab EmiratesFor the high price I paid I expected a better room; the shower temperature was too hot, the sliding doors fell off the hinges, and the walls/windows are thin so the noise from outside was sometimes a bit much.
Great location in the heart of Camps Bay, with a chill pool area with sea view, good view from the room also! Clean rooms and friendly staff. Easy to walk safely to all restaurants and bars (as I was a solo traveller).
Stayed in March 2024
Reviewed: 22 March 2024
Niels
NetherlandsThe bay is always our first to go hotel in the beginning of our Cape Town travels!! This year was extra special because we gave a big party at the sand B. Which was a great success!!
Stayed in February 2024
Reviewed: 21 March 2024
Jo
BelgiumLocation Staff Room
Stayed in February 2024
Reviewed: 18 March 2024
Chris
South AfricaShowing age ina couple of places
Location staff
Stayed in March 2024
Reviewed: 17 March 2024
Christina
United KingdomPool service was extremely slow, took 45 minutes to get a drink after ordering! Had lunch there first day but again took so long to come we ate out other places the rest of our stay
Location fantastic rooms big bar good breakfast excellent
Stayed in February 2024
Reviewed: 12 March 2024
Megan
NamibiaGreat location. Staff were friendly and helpful.
Stayed in March 2024
Reviewed: 8 March 2024
Ej
NetherlandsWe had a humongous cockroach in our room! The toilet was stuck and when using the shower the crane came off!
Great location, charming hotel, friendly staff , food was very good
Stayed in March 2024
Reviewed: 8 March 2024
Karen
United KingdomFor a five star hotel, the breakfast is limited in variety compared with other places I have stayed and the experience feels like a canteen. Can’t fault the staff though
Stayed in March 2024
Reviewed: 6 March 2024
Katrina
United KingdomBedrooms in need of a lick of paint / modernisation. We went meant to have a Mountain View but it was just the back of the hotel. Hotel staff tried to charge us £75 for a 15 minute drive.
Location is great, pool area lovely.
Stayed in March 2024
Reviewed: 4 March 2024
Margaret
United KingdomWe were separate from main hotel
Very spacious suite
Stayed in February 2024
Reviewed: 6 February 2024
Kit
SingaporeResponse time to a few requests or to ask for someone to check on the room facilities was somewhat slow.
Near to the shops and overlooking the ocean.
Stayed in January 2024
Reviewed: 6 February 2024
Craig
United KingdomService around the pool was awful no coordination waited almost 2 hours for a drink after getting order wrong numerous times
Location is great rooms are ok
Stayed in February 2024
Reviewed: 3 February 2024
Babette
NetherlandsSometimes meals/breakfast in the kitchen would take quite a long time.
The staff was extremely kind, also to our toddler. Great breakfast. Great swimmingpool area with different pools and nice (affordably) bistromenu. The best location where you can walk out and you are at the beach and multiple nice restaurants and coffeespots.
Stayed in February 2024
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