Everything except the procedure of welcoming procedure when we get there

No breafast

Stayed in April 2022

The rules at The Blyde are a little frustrating - not allowed to leave the lagoon without shoes/flipflops, Games Room either crowded or closed, no refreshments at all available by the lagoon. Check in cannot be a minute before 2pm, the most frustrating thing is that on the day of departure you can't use the lagoon, we knew this in advance, but seeing the lagoon EMPTY on a national holiday as most people had stayed Saturday and Sunday nights was v frustrating. The restaurant food is greasy and service is poor and slow. The Games Room, which our children were looking forward to using, was dominated by adults during the day and closes before 8pm in the evenings. The shop was also very disappointing, basically sold crisps, ice cream and swimsuits. The only way to get full benefit of the lagoon (which is AMAZING and lifeguards are attentive and friendly) is to book 2 nights' accommodation - so you then get a day and a half of being able to use the lagoon. I think that owners should lobby the management company to adjust the rules re lagoon access for the day of check out. Also consider a waiter service for drinks by the lagoon, that would be super nice. We had friends who stayed in another apartment for the Saturday night and they were so disappointed that they didn't even sleep there, such a shame. Lots of rowdy people who don't consider other people's space. This place has HUGE potential but needs to think about the whole client experience, which at the moment is missing.

The apartment was as expected, Jako our host was most helpful with remotely letting us into the apartment and helped us with queries. The apartment is quite well equipped, it is very clean and there were nice linen and towels, extra blankets and the WIFI was good. It's a short walk to the main lagoon complex and the children's park. Security to the complex is high and we felt safe. It's really only perfect for a couple - there are small gym mats for young children - although my girls took sleeping bags and pillows - A sofabed would be a worthwhile investment, whereby 2 more guests could comfortably sleep. One really nice element was the diversity at the complex, rarely seen and we enjoyed the mix.

Stayed in March 2022

The security at the gate to the pool

I only ordered pizza that's all

Stayed in October 2021

None above expectations

The environment

Stayed in September 2021

There’s nothing I didn’t like about the place

Clean nice and tidy

Stayed in November 2023

The location was just not the best

Quite disappointed with the apartment. Nothing close to what I expected

Stayed in September 2023

The resturant food

The apartment was very neat and Jako (the owner) was very friendly and helpful

Stayed in October 2023

The place was too small for the family especially for the price we paid, no sleeper couches. The apartments are over valued. Very uncomfortable for the kids. But good for couple gateway.

Stayed in September 2023

The accommodation was super clean,made comfortable and it smelled exquisite

Stayed in June 2023

I was a bit disappointed that they didn't have measures set as far as loadshedding is concerned.

I likes the atmosphere,the security measures,the people were also friendly

Stayed in December 2022

using the stairs, especially because I’m pregnant so I think they could use a lift, bad service from the staff from the restaurant

The whole estate is beautiful, the swimming pools and water activities was awesome, room were clean and well thought through, they catered for everything we needed in a self catering place, the host was friendly and communicated through out our stay

Stayed in October 2022

Unit 554, block 48 was very dirty and most of the furniture were broken and not clean. Chairs in the balcony as well as the tables were filthy and chipped. There was no shampoo. No coffee. TV unit is broken. We had pictures that were sent to the host and he didn't reply to date. He said on the day we should not contact him because he was hosting. The wifi was intermittent. We just received very bad experience. We feel huge disappointment. The pictures were misleading and the rooms didn't look close to the pictures advertised. The mirrors and bedside globe were cracked. Everything was a mess! Smelling fridge like a rat. Not worth it...

Only the main beach

Stayed in December 2022

I didn't like the fact that there is no key to lock from inside and again the blankets were not really clean. But others all was okay for us

Everything was okay the staff was friendly and helpful since we booked late,we thank him.

Stayed in July 2022

Noise

Restaurant

Stayed in May 2022

Everything was just perfect

The place was very nice 👌 Jacko he a friendly guy quick to respond

Stayed in May 2022

Unit not serviced or cleaned, host is rude and unprofessional

Absolutely nothing...... Dirty, unsatisfactory.... Not sanitary

Stayed in April 2022

The unit, we searched for a family of 4. This unit was listed. We booked, on arrival finding unit only had old (really old) bed. No space for kids. Had to sleep on floor.

Nothing. Poor communication, false listing of unit.

Stayed in March 2022

The restaurant had a bad service we

The accommodation was exceptional

Stayed in March 2022

The fridge was not clean, the smell was terrible. The bathroom drain was blocked.

Stayed in February 2022

The apartment exceeded my expectations. I dont think there is a place I'd rather be for my holidays than the blyde Jako was reachable at all the times we needed him. I mean give that man a bell, he deserves it😁😁😁

Stayed in February 2022

bad

bad

Stayed in January 2022

Nothing to fault the facility on as everything was on good point.

Tidiness, spacious, hospitality. The security was helpful, patient and giving us all equal treatment.

Stayed in December 2021

The host (Jaco) was incredible. He communicated very well and furnished all the information we needed. He was also available throughout to help with any questions we had. His professionalism was highly appreciated.

Stayed in December 2021

The check in time which is 14:00 don't allow you to enjoy the beach enough cause they also close activities at 17:00 and if you could provide the guest with their rules to enter the beach site when they book to go visit the place it'll make things easier cause going back to the apartment just to fetch shoes as they don't allow you to get on the beach side barefoot. Apartments require lifts as there are too much steps for visitors with their baggage.

Our apartment was very beautiful and the beach was beautiful too

Stayed in November 2021