177 Empire Place, Cnr Rivonia Rd, Sandhurst, Sandton, 2146 Johannesburg, South Africa
#37 of 155 hotels in Johannesburg
Guests' ChoiceBased on 604 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.2
Facilities
8.8
Staff
8.9
Value for money
8.6
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 April 2024
Cc
South AfricaNo breakfast,
Room were Proper and comfortable, only that amount did not include breakfast. For the love of food.
Stayed in March 2024
Reviewed: 9 April 2024
Eric
South AfricaN/A
Facility
Stayed in March 2024
Reviewed: 2 April 2024
Nicolas
MauritiusHad us waiting a while before getting our room, front office staff did not communicate much while we were waiting. But when they did remember that we were there waiting, they offered hot towels and proposed us drink, better late than never.
The cleanliness, Sandton mall at walking distance, the food and the drinks.
Stayed in March 2024
Reviewed: 31 March 2024
Mrs
United StatesThe only negative thing was our room close to the street so we heard the cars driving but it wasn’t a big deal.
The property is in a really nice location really close to a lot of restaurants and the Nelson Mandela square.
Stayed in March 2024
Reviewed: 24 March 2024
Muchanga
MozambiqueThe property was amazingly surprising. Excellent facilities with all expected amenities. In my room, 203, in particular the toilet door locker should repaired.
Stayed in March 2024
Reviewed: 19 March 2024
Hussein
TanzaniaWould be nice to have more garden space for kids
It is well maintained and the people are excellent and very helpful. One of the few apartment buildings with a concierge
Stayed in March 2024
Reviewed: 6 March 2024
Williams
South AfricaNice
Nice
Stayed in March 2024
Reviewed: 29 February 2024
Kirsten
South AfricaI had to attend a trade show at the Sandton Convention Centre and the location of the hotel is perfect, literally 1.4km away.
Stayed in February 2024
Reviewed: 26 February 2024
Roman
Czech RepublicVery professional and friendly atmosphere hotel. With a perfect and safe location in Sandton. The room was clean, and breakfast excellent.
Stayed in February 2024
Reviewed: 24 February 2024
Williams
South AfricaReceptionist
Bar tender
Stayed in February 2024
Reviewed: 14 February 2024
Williams
South AfricaYour stuff are not friendly
Ok
Stayed in February 2024
Reviewed: 5 February 2024
Nuru
TanzaniaWish to have bidet in toilets
Warm welcome
Stayed in January 2024
Reviewed: 4 February 2024
Gontse
South AfricaEverything was perfect
It was perfect
Stayed in February 2024
Reviewed: 2 February 2024
Diana
ZimbabweNothing
The staff was friendly, the apartment was clean, fast wifi and amazing food. The location is also close to the mall just a 5 minute walk. It is also close to the Gautrain Station so from the airport to the hotel is quite convenient. I can't wait to stay there again.
Stayed in February 2024
Reviewed: 28 January 2024
Segofalang
South Africathe 10am checkout.
Stayed in January 2024
Reviewed: 25 January 2024
Simbarashe
BotswanaNothing
The prepared a birthday welcome for my wife, it was a fabulous gesture
Stayed in January 2024
Reviewed: 23 January 2024
David
United StatesFor our purpose on this trip, a trip to the consulate and the mall, the place was perfect. The location was great, the room clean and comfortable and the food very good.
Stayed in January 2024
Reviewed: 18 January 2024
Jmbala
South AfricaGreat and perfect place to spend a good time in Johannesburg with his wife. About 100 meters away from Sandton City Mall.
Stayed in January 2024
Reviewed: 9 January 2024
Delly
United StatesI would gladly go back to this hotel… very warm welcoming atmosphere and the stuff members were so friendly and ooh the breakfast was scrumptious.
Everything was incredibly good 😊
Stayed in November 2023
Reviewed: 3 January 2024
Xavier
South AfricaThe dstv doesn't have enough general channels like SABC or ETV for soapies. The reception phone sometimes doesn't get answered not sure why.
Easy access to the pool area and bar area also with restaurant Secure parking and not complicated.
Stayed in January 2024
Reviewed: 2 January 2024
Richard
South AfricaGreat location and friendly staff
Stayed in November 2023
Reviewed: 2 January 2024
Christophe
FranceEverything was perfect! The rooms and appartments are spacious, perfectly equipped and clean. The staff is nice and attentive to the customers. We will surely stay there for our next trip to Johannesburg !
Stayed in January 2024
Reviewed: 31 December 2023
Patricia
BotswanaEverything was perfect
The service is good
Stayed in December 2023
Reviewed: 27 December 2023
Cara
South AfricaThe pool was a bit of a let down. It's right by the restaurant/bar area so it's not a pool to relax privately. It would be really fun if you are a group of friends The bathtub's plug wasn't working.
The staff were helpful, friendly, and more than accommodating during my stay. The bar staff were great. I was a solo traveler, so I really appreciated their warm conversations. The room was spacious and spotless. Great location. Safe enough to walk to the nearby mall.
Stayed in November 2023
Puerto de Mazarrón, Spain
Mirina, Greece
Eugene, USA
Much Dewchurch, UK
Rome, Italy
Budva, Montenegro
Langenthal, Switzerland
Suceava, Romania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content