Reviews of The Capital Melrose
Atholl Oaklands road, cnr Kernick Ave, 2196 Johannesburg, South Africa
#40 of 159 hotels in Johannesburg
Guests' ChoiceReview score
Based on 1069 hotel reviews
Score breakdown
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Cleanliness
9.0
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Comfort
9.0
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Location
9.0
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Facilities
8.6
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Staff
8.8
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Value for money
8.6
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Free WiFi
8.7
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Reviewed: 6 February 2023
Ronelle
South Africa1 review“Enjoyable stay in a great location”Great capuccionos. Wonderful omelettes. I liked the fact that I could only pay for the items I ordered rather than having the buffet.
Stayed in January 2023
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Reviewed: 6 February 2023
Chrishj
South Africa66 reviews8 helpful votes“comfortable rooms”I booked a quiet room & non smoking which I was given neither. Room next to car entrance and above resturant and smelt of smoke. Staff need to pay more attention to customers requests.
Hotel very convenient and rooms comfortable.
Stayed in February 2023
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Reviewed: 6 February 2023
Marié
South Africa6 reviewsVery goodWe struggled a bit with our key card, but no complaints otherwise!
Great location, safe and secure parking. The kids enjoyed the pool! Check in was easy and fast, room very neat and tidy. Enjoyed our stay very much!
Stayed in February 2023
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Reviewed: 6 February 2023
Tanusha
South Africa35 reviewsVery goodOutside noise carries into the room.
Rooms are clean and comfortable
Stayed in February 2023
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Reviewed: 5 February 2023
Naeema
South Africa1 review“Good Stay”The lighting in the rooms was very dull. Elevators were slow and faulty
Location
Stayed in February 2023
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Reviewed: 4 February 2023
Adil
France29 reviews4 helpful votes“Very Nice place to stay”The appartment was very clean, modern, well equipped!! Less than 2 minutes walk to Rosebank mall. A lot of restaurants, Coffee shop....
Stayed in January 2023
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Reviewed: 29 January 2023
Bruce
South Africa18 reviews2 helpful votes“A tour of Melrose”Rooms are quite remote/separated from the hotel. Residents noise/ echo from neighbouring units prevalent.
Close to great amenities. Good value apartment.
Stayed in January 2023
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Reviewed: 27 January 2023
Wasima
Botswana22 reviews1 helpful voteGoodDon't book through booking.com. Seem to have gotten a less welcome as we booked through booking.com, and not directly through the hotel.
Location was good rooms were clean and neat
Stayed in January 2023
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Reviewed: 24 January 2023
Nomvelo
South Africa39 reviews4 helpful votes“Great location , friendly staff and good food”my room door was so stiff I even broke my bottle of wine trying to open it
I loved how close it was located to Melrose Arch and their food
Stayed in January 2023
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Reviewed: 17 January 2023
Andrew
South Africa15 reviews“I’ll definitely be back.”The location is great - walking distance to Melrose Arch. The design is modern, and the food and service are great.
Stayed in January 2023
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Reviewed: 16 January 2023
Natascha
Australia14 reviews1 helpful vote“we stayed twice our first experience was better but New Year’s Eve. is always tricky. we would stay again.”Security staff outside were inconsistent and at times rude. Hotel terribly noisy over the two nights of New Year’s Eve Guests talking outside their rooms well past midnight and a dog barking. But our last night was quiet and excellent and we were offered late checkout which we appreciated.
Good rooms with two double beds excellent facilities and clean. Great breakfast and food in general. Inside staff were very good and accommodating.
Stayed in January 2023
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Reviewed: 14 January 2023
Lindo
South Africa31 reviews5 helpful votes“awesomeness”none
beautiful rooms, proximity to great restaurants. the hotel restaurant is also super cool.
Stayed in December 2022
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Reviewed: 13 January 2023
Sipho
South Africa7 reviewsSuperbStaff member was uncourteous when he violently knocked on our door to confront us about check out time when we had asked for a late checkout.
Stayed in January 2023
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Reviewed: 12 January 2023
Anthony
South Africa1 reviewSuperbOne of the cocktails from the menu made me temporarily sick
Great service Clean room Spacious Amazing balcony view
Stayed in January 2023
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Reviewed: 7 January 2023
Eric
Uganda25 reviews4 helpful votesVery goodSome of the staff can be rude When we ordered breakfast room service, some of the items were not delivered
The food is really good The 1 Bed Apartment was spacious and comfortable During check in, the gentleman at the reception was very helpful and accommodating
Stayed in January 2023
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Reviewed: 6 January 2023
Mbata
South Africa4 reviewsVery goodI didn't think the pool would be that small and in front of where people dine
Stayed in January 2023
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Reviewed: 3 January 2023
Jock
United Kingdom7 reviews1 helpful voteGoodRooms could be better for the money
Staff was great rooms a bit small for the money food was always lovely
Stayed in January 2023
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Reviewed: 2 January 2023
Yoli
South Africa15 reviews3 helpful votes“Lovely stay, definitely coming back.”The apartment style type of design. Swimming pool is a splash pool.
Good location. staff were super friendly and helpful. Food was delicious and loved the gym! Fast wifi and back up generator which made working from the hotel a breeze.
Stayed in December 2022
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Reviewed: 2 January 2023
Shaikh
South Africa2 reviews“Great hotel and location. Needs better staff service”Night staff was rude at times. Access card could only take you to your own floor, very annoying when staying with family and you have yo take the stairs to their rooms
Place was kept neat and welcoming. Area felt safe and hotel itself was very clean.
Stayed in December 2022
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Reviewed: 31 December 2022
Cheryl-ann
South Africa45 reviews6 helpful votes“Pleasant city stay”Door of our room was damaged (access card device)
Spacious and nice balcony
Stayed in December 2022
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Reviewed: 28 December 2022
Ginah
South Africa2 reviewsVery goodLoadshedding 😂
The food, bed, comfort and staff
Stayed in December 2022
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Reviewed: 28 December 2022
Ntlahla
Netherlands13 reviews1 helpful vote“I was there for my birthday and it was lovely”I can’t say I didn’t like anything. it was a pleasant stay.
the room and the breakfast
Stayed in November 2022
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Reviewed: 27 December 2022
Pretty
South Africa11 reviews“Great”The rooms are very clean and comfortable. The staff is also friendly and helpful
Stayed in December 2022
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Reviewed: 19 December 2022
Kopano
South Africa1 reviewGoodThe restaurant did not have most of the food that were on the menu. Limited choice of beverages and some are over priced. The stuff is very but also very slow, we waited 30mins for someone to take our order and when the cocktails came it was not what we expected and ended up going yo another restaurant outside the water while it was heavily raining.
The hotel is quite chilled, affordable and not far from the mall/medical center.
Stayed in December 2022
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Reviewed: 17 December 2022
Lebo
South Africa36 reviews1 helpful voteVery goodwe went down to reception 3 times because key would not open. The mechanism on door was faulty
The apartment size and professional and friendly service from the staff
Stayed in December 2022
