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  5. Reviews of The Charles Cafe & Guesthouse

Reviews of The Charles Cafe & Guesthouse

137 Waterkant Street, De Waterkant, 8000 Cape Town, South Africa

#214 of 437 B&Bs and Inns in Cape Town

Guests' Choice

Review score

Based on 358 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.4

  • Facilities

    8.3

  • Staff

    9.2

  • Value for money

    8.7

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 26 April 2024

    7.0
    Great location, spacious place and friendly staff
    • Leisure trip
    • Group
    • Apartment with Shower
    • Stayed 2 nights

    It could have been cleaned better. and maybe can use some new furniture.

    The location was great, staff was very friendly. The house was also cosy but could use some more decoration. The living room was spacious but not nicely decorated. The garden chairs where not cleaned and the bedroom cabinet also didn't look very clean. Overal it was a nice stay and we liked the set up of the place.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Finding parking to off load luggage was a problem.

    The atmosphere was great.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    A lovely guesthouse with a super friendly team, close to town.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 10 nights

    The blinds were a bit tricky.

    The location was great - close to town and a lovely neighbourhood. The best part though was the super friendly staff - always so smiley and welcoming. Absolutely delicious fruit salad too ; )

    Stayed in March 2024

  • Reviewed: 29 February 2024

    9.0
    Marvelous
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Bit noisy at times

    Location

    Stayed in February 2024

  • Reviewed: 25 February 2024

    8.0
    I choose the tree!
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The only negative was the street noise, so if you are looking for a quiet night's sleep, this isn't it.. but if you want a wonderful experience in DeWaterkant, which is filled with character and the most magnificent Pepper tree courtyard, then this is the spot for sure. Walking distance to so many fabulous spots, I did love it

    The friendly staff, everyone was so accommodating and friendly a special mention to Stan , and the very tasty food on offer at their restaurant, with wonderful boutique wines

    Stayed in February 2024

  • Reviewed: 3 February 2024

    9.0
    I would stay here again in a heart-beat. I was grateful for the stay, especially to the staff.
    • Leisure trip
    • Solo traveller
    • Deluxe Apartment
    • Stayed 7 nights

    The property could use with a refurbishment and is currently for sale. No doubt future owners will give it the TLC it needs. The pub on the corner generated a fair bit of noise, but it did not present much problem while keeping windows closed.

    There was a whole lot to like... from the wonderful staff at the Charles, the good and reasonably priced food, to the central and safe location.... the accommodation was a separate town house with private entrance, key and lock. It was spacious and pleasant, well furnished and fully equipped with all comforts.

    Stayed in December 2023

  • Reviewed: 26 January 2024

    7.0
    Very good location!
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    - I found 3 caches 2 inside the fridge and 1 around. Not so large like 2 years ago when a huge one was in my pillow and awake me in the same guest house. - When the night is windy very noisy, otherwise it’s a quiet place after midnight where Manhattan close.

    - Situation in the waterkant for me the best. - nice room

    Stayed in January 2024

  • Reviewed: 25 January 2024

    8.0
    Nice
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nice people Nice location Nice cafe

    Stayed in January 2024

  • Reviewed: 4 January 2024

    9.0
    A lovely studio apartment in a great location
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 7 nights

    Shower is tiny! It also blocked up quickly, but that was fixed by the 2nd day. A hand towel rail would have been handy in the bathroom.

    I had a lovely self-contained apartment on street level. The air conditioner was a complete blessing as it was over 30 degrees each day I stayed. Bed was very comfortable.

    Stayed in January 2024

  • Reviewed: 4 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Didn't like that there was no aircon. The room is extremely hot during summer. You have to sleep with the windows open which brings in mosquitoes and the noise outside. I didn't like the cocroach infestation.

    I liked that it was walking distance to a lot of restaurants. That they have a cafe and its in a gorgeous location and safe.

    Stayed in January 2024

  • Reviewed: 1 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No air conditioning

    Clean & cosy

    Stayed in January 2024

  • Reviewed: 27 December 2023

    8.0
    Will come back
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 9 nights
    • Submitted via mobile

    Very nice staff - thanks a lot!!!

    Stayed in December 2023

  • Reviewed: 22 December 2023

    9.0
    Charles Cottage
    • Leisure trip
    • Solo traveller
    • Standard Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Apartment is a little run down, however it is clean and comfortable.

    Great location, private. Reasonable price.

    Stayed in December 2023

  • Reviewed: 22 December 2023

    9.0
    Lovely place to stay, close to everything in Cape Town
    • Leisure trip
    • Solo traveller
    • Deluxe Apartment
    • Stayed 2 nights

    The wind is rattling through the doors and windows and they could do with some resealing.

    I know the cafe and guesthouse, and it's a really nice place to stay in the area.

    Stayed in December 2023

  • Reviewed: 18 December 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    I stayed on the top floor with a nice view of the mountain. It is, however, not for older people or people with compromised mobility

    Really good location close to the Waterfront and restaurants and pubs.

    Stayed in December 2023

  • Reviewed: 12 December 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Quite noisy traffic

    Beautiful location

    Stayed in December 2023

  • Reviewed: 9 December 2023

    8.0
    My expectations were finding something more modern
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The high price.and I found a cockroach 🪳 on the counter next to the dishes

    The location

    Stayed in December 2023

  • Reviewed: 5 December 2023

    9.0
    The perfect location for both locals and tourists!
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Nothing!

    The location was absolutely spectacular. In the heart of the city, with tons of great options for food and drink within walking distance. Staff were very friendly and helpful!

    Stayed in December 2023

  • Reviewed: 4 December 2023

    8.0
    Good stay
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    I didn' t get the self check in link before arrival. It is not bad but note that you walk through the restaurant to get to your room.

    Clean and spacious room. Host communicated well after check in and was very helpful. Menu has a variety of vegetarian food. Wifi was good.

    Stayed in December 2023

  • Reviewed: 2 December 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    They can't store lugagge after check-out and no a/c. For summer in Cape Town, it could be bothersome.

    Nice staff and location and comfy bed. The restaurant on site has very Nice food.

    Stayed in November 2023

  • Reviewed: 30 November 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Apartment
    • Stayed 5 nights
    • Submitted via mobile

    My room was changed a day before checkin with no valid explanation. The room given is next to a parking lot and everytime a car would park just next to the door i could hardly get in or out.

    Perfect location, walking distance to all major amenities

    Stayed in November 2023

  • Reviewed: 27 November 2023

    7.0
    Great location, friendly staff, no luggage storage
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    First floor room (#1) across from kitchen, very loud, no a/c, room very stuffy and unable to open windows since on main road, fan that rattled. Advised at checkin to lock valuables in safe, but no safe in room, also nowhere to hang clothes. The bathroom layout was not well thought out, small and could not open the door all the way as it hit the sink that was too large. FYI..No staff in hotel after 530/6p, you will have an emergency no to call if needed. The biggest negative is no luggage storage after checkout. We were referred to an expensive storage service: bagdrop.co.za. Our flight was at 9p, I would advise you book a room for an extra day there if late flight. Pick a room on another floor but note you will have to climb stairs. They would be quieter and larger.

    Good location, outdoor roof deck, can purchase good breakfast for approx $10 and staff very kind and helpful. Comfortable bed.

    Stayed in November 2023

  • Reviewed: 26 November 2023

    7.0
    Good location for a trip to Cape Town
    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 2 nights
    • Submitted via mobile

    It did not feel well maintained and the bedding and towels feel old

    Location is great

    Stayed in October 2023

  • Reviewed: 20 November 2023

    8.0
    Overall great
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    We found a big cockroach in our room

    Great location in De Waterkant with very friendly and helpful staff

    Stayed in November 2023

Showing 1 – 25

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