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  5. Reviews of The Clarendon - Fresnaye

Reviews of The Clarendon - Fresnaye 5 stars

67 Kloof Road, Fresnaye, 8005 Cape Town, South Africa

#119 of 437 B&Bs and Inns in Cape Town

Guests' Choice

Review score

Based on 205 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.4

  • Location

    9.3

  • Facilities

    9.0

  • Staff

    9.7

  • Value for money

    8.7

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 28 April 2024

    10
    Amazing place will definitely come back
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great location

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Luxury Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The service received at the property is excellent. The staff went above and beyond to accommodate our asks and they were always very helpful and friendly.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    10
    Wonderful experience, and the staff were amazing!
    • Leisure trip
    • Couple
    • Luxury Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    No complaints

    Breakfast was excellent. All the staff were extremely polite , cheerful , helpful, accommodating and friendly.

    Stayed in April 2024

  • Reviewed: 10 March 2024

    10
    Fantastic
    • Leisure trip
    • Family with young children
    • Luxury Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Noise

    Felt homely

    Stayed in March 2024

  • Reviewed: 4 March 2024

    10
    Excellent, we will return with our baby and would recommend to family & friends
    • Leisure trip
    • Couple
    • Luxury Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Our bathroom was dated and showed signs of wear and tear but I got the impression that bathrooms were being refitted over a course of time at this hotel although it always very clean

    Excellent overall! I cannot compliment the boutique hotel enough, the staff were brilliant, food was lovely and room were immaculate

    Stayed in February 2024

  • Reviewed: 29 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Loved the boutique hotel feel. Lovely pool and garden area and very modern/ stylish interiors. A special word has to go to Gift who went above and beyond to help us during our stay. We were last minute guests due to our flight being overbooked home. Even after we checked out, Gift set up everything we needed to ensure we could relax by the pool for the day, even giving us access to showers and lending a hair dryer so we were fresh for the airport! Thanks to the team!

    Stayed in February 2024

  • Reviewed: 10 February 2024

    8.0
    A true Boutique Hotel
    • Business trip
    • Group
    • Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    Water pressure was an issue in the shower

    Small and calm property - nice location

    Stayed in February 2024

  • Reviewed: 2 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Luxury Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Lovely located in a very safe area. Gift and Team did a very good job.

    Stayed in January 2024

  • Reviewed: 28 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    Very friendly staff, welcomed us with fresh lemonade and allowed early check in. Our last day on a 3 week SA trip we spend most of the afternoon chilling by the pool, we had a great time here. Room was very large and the bed comfortable. Location is great, lots of good restaurants in a walking distance.

    Stayed in January 2024

  • Reviewed: 25 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Luxury Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The friendliness of the staff from walking onto the property was fantastic, nothing was too much trouble. Our room was spacious, spotless and so comfortable. The food at breakfast and round the pool was tasty and always had that home cooked feel. The gardens and pools were immaculate!! Overall, a fantastic experience and would well recommend!!! 5 star treatment!!!

    Stayed in January 2024

  • Reviewed: 25 January 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing I have experienced

    Friendly staff Gift daud and shadryk amazing staff Food was delicious with fresh fruit and juice

    Stayed in January 2024

  • Reviewed: 15 January 2024

    10
    A great great boutique hotel, and a very relaxing place to stay.
    • Leisure trip
    • Couple
    • Luxury Double or Twin Room
    • Stayed 2 nights

    Location is very good for both beaches and the city. The garden is so peaceful with two pools and a sunny aspect, well maintained and not too busy. Feels like you are in the country in the middle of the city. The staff make the place special, all are welcoming and friendly. In this area, the star of the show is named Gift, he fixed an early tricky little problem regarding the booking with great panache, and was ever present with his gentle banter which made it great fun to see him during our stay. Breakfast was great, and the view from the dining room over the gardens, city to sea was very tranquil. We look forward to staying in this lovely boutique hotel soon again.

    Stayed in January 2024

  • Reviewed: 11 January 2024

    9.0
    Nice boutique hotel with fantastic staff
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We thought the staff were fabulous- they couldn’t do enough for us

    Stayed in January 2024

  • Reviewed: 8 January 2024

    9.0
    Small boutique hotel feeling
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Our room was located on the same floor as the lobby so we could hear people outside, which specifically was frustrating early in the morning. Would be great to have a door with better isolation. But it’s only that one room that has the issue

    The hotel is very nice, has a small boutique hotel feeling. Stuff is amazing, they all know who you are. We really enjoyed our stay.

    Stayed in January 2024

  • Reviewed: 25 December 2023

    10
    Excellent personal experience
    • Leisure trip
    • Couple
    • Luxury Double or Twin Room
    • Stayed 4 nights

    It was really nice place to be. As we stayed multiple days. You know personnel by name. It becomes very personal experience. Thank you to mr Gift for management and Daoud for adapting coffee strength by demand. It felt like home. Very nice.

    Stayed in December 2023

  • Reviewed: 17 December 2023

    10
    A lovely boutique hotel with 5 star staff.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights

    The staff were fabulous. Friendly, helpful and always on hand when needed. Our room was lovely and had everything we needed. It was a real pleasure to spend some relaxing days in what was a lovely boutique hotel.

    Stayed in December 2023

  • Reviewed: 20 November 2023

    10
    Fantastic service, some of the best we have experienced anywhere in the world
    • Leisure trip
    • Couple
    • Luxury Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff where fantastic, friendly and welcoming, willing to make a plan to ensure we had what we needed to be comfortable and ensure we enjoyed our stay.

    Stayed in November 2023

  • Reviewed: 17 November 2023

    10
    I will return
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    For the purpose of our visit to CT, it was perfect.

    Stayed in October 2023

  • Reviewed: 11 November 2023

    10
    We enjoyed our stay very much and would love to come back!
    • Leisure trip
    • Couple
    • Luxury Double or Twin Room
    • Stayed 5 nights

    A few minor maintenance issues - bathroom door did not close properly, balcony had some worn floorboards, ants were a problem a few times, but no major issues.

    Service was excellent from every member of the team. We were made to feel very special and staff was responsive to all requests. Accommodation and breakfast were excellent.

    Stayed in November 2023

  • Reviewed: 28 October 2023

    9.0
    It was a wonderful stay with heartwarming people.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    With the windows open it can be a bit loud at night, because of the street next to the Hotel.

    The staff is very willing to fullfill all of your needs. They‘re very friendly and you allways get a big smile from them. The breakfast was very good, with fresh fruits and lots of warm meals that comes fresh from the Kitchen.

    Stayed in October 2023

  • Reviewed: 27 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Luxury Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Beautiful boutique hotel in great location. Super friendly staff, great breakfast, great family room - two separate rooms with very big bathroom( no. 25 ) with direct exit to the garden, there are 2 pools. Beautiful modern paintings, nice furniture. Highly recommended.

    Stayed in October 2023

  • Reviewed: 2 October 2023

    8.0
    It was a lovely stay. The staff were were friendly and the facilities were clean.
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    The layout is a bit awkward.The main bed is in the situated at the front of the suite. The second bedroom which has 2 single beds leads to the bathroom. There is no place to do your hair. I plugged in my hair dryer at the coffee station to use the mirror but there’s a shelf running across so one has to bend.

    The breakfast was average.

    Stayed in October 2023

  • Reviewed: 28 September 2023

    8.0
    I enjoyed my stay
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The person responsible for my check in didn't do a tour like telling us where is the breakfast place, number to call if you need assistance. I have stayed at the Clarendon bantry bay. Fresnaye was different. I guess it was a last minute booking. I will definitely book them again in advanced

    I enjoyed my stay. Beautiful views and place. Will book again for longer period.

    Stayed in September 2023

  • Reviewed: 26 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The personeel was amazing. Thanks to Gift and the rest of the team for making our stay exceptionel. The attention to detail was top notch. We really cant fault anything. The room the breakfast, and the location was really good.

    Stayed in September 2023

Showing 1 – 25

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