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  5. Reviews of The Hyde All Suite Hotel

Reviews of The Hyde All Suite Hotel 4 stars

13 London Road, Sea Point, 8005 Cape Town, South Africa

#120 of 206 hotels in Cape Town

Guests' Choice

Review score

Based on 504 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    9.0

  • Facilities

    8.4

  • Staff

    9.1

  • Value for money

    8.4

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 19 April 2024

    9.0
    Amazing location and hotel staff
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted via mobile

    Lovely hotel and great pool

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Nice option for sea point
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    On a windy day, the gaps on the windows and door can whistle 😅

    Great location and free from CBDs traffic. Good restaurants nearby and access to Cape town's highlights.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Overall, value for money and super convenient. I walked between the promenade and coffee shops
    • Business trip
    • Solo traveller
    • Deluxe Suite
    • Stayed 1 night

    The bathroom and bedrooms was very clean but I thought the apartment floor could be more clean, it needed a deep scrub and I didn't like walking around without shoes on. Otherwise everything else felt clean.

    Location is crazy good, staff were super friendly and helpful, it felt extremely safe. There are 2 restaurants on the property, and a great breakfast. I didn't use them but the rental bikes are a great add!

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Amazing
    • Leisure trip
    • Solo traveller
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    On early checkin there is no clear indication on where one can have drinks or coffee. The waitress I asked something to drink from didn’t assist me and maybe going forward have options for people who check in early to chill and buy something to drink or have a vending machine cause the roof top bar only opens at 12pm. Also, please have bathroom sprays.

    The room and roof top bar

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    Lovely family breakaway over Easter
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 2 nights
    • Submitted via mobile

    A bit noisy

    Location is great. Suites can fit a family of 4

    Stayed in March 2024

  • Reviewed: 28 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Luxury Studio
    • Stayed 7 nights
    • Submitted via mobile

    The bed was slightly uncomfortable if I had to pick something

    The staff at the hotel were very friendly and super helpful, they went out of their way to help with anything. Susan was particularly lovely as was the waiter at the pool. Facilities were good and location was perfect, lovely walks along the seafront.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    9.0
    Lovely Boutique Hotel with amazing staff!
    • Leisure trip
    • Solo traveller
    • Deluxe Suite
    • Stayed 8 nights
    • Submitted via mobile

    Amazing staff, superb room and super breakfast. Great central Sea Point location.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    8.0
    Beautiful, luxurious rooms with excellent breakfast.
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 2 nights

    Excellent breakfast. Rooms super luxurious.

    Stayed in February 2024

  • Reviewed: 21 February 2024

    7.0
    Good hotel with friendly professional staff. The downsides were the breakfast, slow lift and lack of WiFi was a poor exp
    • Leisure trip
    • Solo traveller
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was quite often cold and there was a lack of space when trying to self serve. The lift was ridiculously slow and there were too many employees using it during peak periods. The WIFI was intermittent and became frustrating to use. When checking out I was quite aggrieved that I was charged for water and offered no compensation for the lack of WIFI.

    The room was a great size and pool area had spectacular views.

    Stayed in February 2024

  • Reviewed: 5 February 2024

    8.0
    Great for exploring Cape Town
    • Leisure trip
    • Solo traveller
    • Luxury Studio
    • Stayed 5 nights
    • Submitted via mobile

    - The rooftop pool wasn’t as impressive as the pictures and it felt a bit run down but the bar staff were really attentive and good sunbeds. - could be more wardrobe space and hangers but very minor issue - the hotel seemed more suitable for families (due to the play area) the rooms aren’t very sound proof so if you’re on that side of the hotel you can hear the play and bar area - whilst our room was cleaned in the day, the window was opened (assuming to air the room) - the hotel should ensure guests have utmost security and cleaners leave windows locked.

    Staff were very friendly and helpful Good breakfast options Right near the sea front Room was really big, spacious and modern

    Stayed in February 2024

  • Reviewed: 20 January 2024

    8.0
    Good location for Longstays
    • Leisure trip
    • Solo traveller
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    The property is a bit outdated, but still well maintained

    Large apartments, extremely friendly staff everywhere, especially a lady with orange hair at breakfast - insanely great service!

    Stayed in January 2024

  • Reviewed: 13 January 2024

    9.0
    Er really appreciated our spacious, clean room and the kindness of the staff.
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 6 nights
    • Submitted via mobile

    The WiFi was low at times, helped though to really wind down ;-)

    Very clean, spacious rooms. The staff is very attentive, super friendly and supportive whenever we had questions. Very good location with everything you need in walking (or short Uber drive distance). And of course the pool on the roof :)

    Stayed in January 2024

  • Reviewed: 12 January 2024

    9.0
    Great location and great service
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Staff were excellent, we made a mistake on our booking and they found a solution straight away

    Stayed in January 2024

  • Reviewed: 10 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Luxury Suite
    • Stayed 3 nights
    • Submitted via mobile

    The staff is phenomenal. The location is perfect, the rooms are neat, clean, and classy. And the food was also really good.

    Stayed in January 2024

  • Reviewed: 27 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 6 nights

    - building is dated - overall quite noisy - WIFI signal is not good

    - breakfast was okay (food was made to order) - parking was complementary - comfortable bed - very spacious accommodation - restaurants were in walkable distance

    Stayed in December 2023

  • Reviewed: 20 December 2023

    9.0
    Lovely hotel and staff
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Hosting a 21st birthday on the roof pool deck on a Monday not such a good idea and the spa is closed. This should be made clear to gusts beforehand.

    Location is great and the staff all super friendly and accommodating

    Stayed in December 2023

  • Reviewed: 30 October 2023

    9.0
    Loving this place
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    I wanted to extend my stay for two extra nights and I informed the reception the first time I checked in. However, the second night they informed me that the hotel was fully booked. The receptionist supposed to inform me that the hotel might be busy the next day, so I would’ve extended earlier. Anyway, I booked another hotel and the problem was solved.

    The room was extremely cozy and wonderful.

    Stayed in October 2023

  • Reviewed: 20 October 2023

    7.0
    Affordable if you’re not fussy
    • Leisure trip
    • Couple
    • Luxury Suite
    • Stayed 1 night
    • Submitted via mobile

    Blankets had specks of dirt on It and shower area was really small. Slightly noisy.

    Good location and big room! Value for money.

    Stayed in September 2023

  • Reviewed: 17 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Luxury Studio
    • Stayed 3 nights
    • Submitted via mobile

    They only have one small elevator so it sometimes took a while to arrive

    Location The restaurants The room

    Stayed in October 2023

  • Reviewed: 8 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Luxury Suite
    • Stayed 5 nights
    • Submitted via mobile

    Great location just off seapoint beach. Lovely staff and nice breakfast

    Stayed in October 2023

  • Reviewed: 19 September 2023

    8.0
    Overall it was an awesome stay apart from the noisy seagulls across the road to the hotel. Mostly noisy in the morning &
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 5 nights
    • Submitted via mobile

    The bedroom in the deluxe suit is very small. Not enough space to move around for 2 people.

    The apartment is cosy, has all amenities.The staff are friendly and very helpful. The proximity of the hotel is great. Walking distance to the promenade. Lovely restaurant on the roof top, food is great.

    Stayed in July 2023

  • Reviewed: 17 September 2023

    8.0
    Great stay, great location
    • Leisure trip
    • Couple
    • Luxury Studio
    • Stayed 3 nights
    • Submitted via mobile

    Spa wasn’t the greatest

    Location, good breakfast and allowed a late check out on request as our flight was delayed.

    Stayed in September 2023

  • Reviewed: 16 September 2023

    8.0
    nice and pleasant experience
    • Business trip
    • Group
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    bedroom a bit too small.

    Great service, friendly staff, nice size of lounge area

    Stayed in September 2023

  • Reviewed: 13 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 6 nights
    • Submitted via mobile

    Location ok, close to the main area in seapoint but need to cab to the waterfront (mainly at night) for safety

    Nice rooms and rooftop bar/restaurant area. Wish we were there in summer to utilise the pool, looked great! Staff very helpful, breakfast great too.

    Stayed in July 2023

Showing 1 – 25

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