13 London Road, Sea Point, 8005 Cape Town, South Africa
#123 of 205 hotels in Cape Town
Guests' ChoiceBased on 521 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
9.0
Facilities
8.4
Staff
9.1
Value for money
8.4
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 May 2024
Siyabonga
South Africaall was great no complaints
the environment and the nice spacious rooms, the friendly staff as well as the location of the hotel. the breakfast was delicious and the staff made sure we are comfortable
Stayed in May 2024
Reviewed: 12 May 2024
Fredrick
FranceThe bedroom. The room is so small that there's no space to place one's bag, had to leave it in the living room, which is very spacious. The position of the room makes it noisy in the morning as other guests/staff walk/talk past the room (shares a wall with the hallway and has a window out the hallway) Size of the bed. I had to sleep diagonally, but I'm 188cm. The bed was very comfy though
Very friendly and helpful staff. Awesome breakfast.
Stayed in May 2024
Reviewed: 12 May 2024
Sandra
South AfricaThe noise from the sea gulls (birds) & very low water pressure in the shower & basin
Location , comfortable room & friendly staff
Stayed in May 2024
Reviewed: 10 May 2024
Alexa
NamibiaThe staff were absolutely incredible and extremely friendly and helpful!
Stayed in May 2024
Reviewed: 6 May 2024
Louise
South AfricaThe seagulls make a lot of noise, all through the night. The bathroom had a slightly moldy smell
The location. Friendliness of the staff. Beautifully decorated.
Stayed in May 2024
Reviewed: 5 May 2024
Carmen
South AfricaBed was hard as a rock and pillows have no neck support.
Food Staff Cleanliness Size of rooms
Stayed in May 2024
Reviewed: 19 April 2024
Amy
United KingdomLovely hotel and great pool
Stayed in April 2024
Reviewed: 16 April 2024
Pruthvi
IndiaOn a windy day, the gaps on the windows and door can whistle 😅
Great location and free from CBDs traffic. Good restaurants nearby and access to Cape town's highlights.
Stayed in April 2024
Reviewed: 16 April 2024
Jessica
South AfricaThe bathroom and bedrooms was very clean but I thought the apartment floor could be more clean, it needed a deep scrub and I didn't like walking around without shoes on. Otherwise everything else felt clean.
Location is crazy good, staff were super friendly and helpful, it felt extremely safe. There are 2 restaurants on the property, and a great breakfast. I didn't use them but the rental bikes are a great add!
Stayed in April 2024
Reviewed: 15 April 2024
Gugu
South AfricaOn early checkin there is no clear indication on where one can have drinks or coffee. The waitress I asked something to drink from didn’t assist me and maybe going forward have options for people who check in early to chill and buy something to drink or have a vending machine cause the roof top bar only opens at 12pm. Also, please have bathroom sprays.
The room and roof top bar
Stayed in April 2024
Reviewed: 1 April 2024
Anchen
South AfricaA bit noisy
Location is great. Suites can fit a family of 4
Stayed in March 2024
Reviewed: 28 March 2024
Jacqueline
United KingdomThe bed was slightly uncomfortable if I had to pick something
The staff at the hotel were very friendly and super helpful, they went out of their way to help with anything. Susan was particularly lovely as was the waiter at the pool. Facilities were good and location was perfect, lovely walks along the seafront.
Stayed in March 2024
Reviewed: 4 March 2024
Shirley
South AfricaAmazing staff, superb room and super breakfast. Great central Sea Point location.
Stayed in March 2024
Reviewed: 4 March 2024
Carolien
South AfricaExcellent breakfast. Rooms super luxurious.
Stayed in February 2024
Reviewed: 21 February 2024
Justin
United KingdomBreakfast was quite often cold and there was a lack of space when trying to self serve. The lift was ridiculously slow and there were too many employees using it during peak periods. The WIFI was intermittent and became frustrating to use. When checking out I was quite aggrieved that I was charged for water and offered no compensation for the lack of WIFI.
The room was a great size and pool area had spectacular views.
Stayed in February 2024
Reviewed: 5 February 2024
Sophie
United Kingdom- The rooftop pool wasn’t as impressive as the pictures and it felt a bit run down but the bar staff were really attentive and good sunbeds. - could be more wardrobe space and hangers but very minor issue - the hotel seemed more suitable for families (due to the play area) the rooms aren’t very sound proof so if you’re on that side of the hotel you can hear the play and bar area - whilst our room was cleaned in the day, the window was opened (assuming to air the room) - the hotel should ensure guests have utmost security and cleaners leave windows locked.
Staff were very friendly and helpful Good breakfast options Right near the sea front Room was really big, spacious and modern
Stayed in February 2024
Reviewed: 20 January 2024
Daniel
CambodiaThe property is a bit outdated, but still well maintained
Large apartments, extremely friendly staff everywhere, especially a lady with orange hair at breakfast - insanely great service!
Stayed in January 2024
Reviewed: 13 January 2024
Carina
GermanyThe WiFi was low at times, helped though to really wind down ;-)
Very clean, spacious rooms. The staff is very attentive, super friendly and supportive whenever we had questions. Very good location with everything you need in walking (or short Uber drive distance). And of course the pool on the roof :)
Stayed in January 2024
Reviewed: 12 January 2024
Tony
United KingdomStaff were excellent, we made a mistake on our booking and they found a solution straight away
Stayed in January 2024
Reviewed: 10 January 2024
Carmen
South AfricaThe staff is phenomenal. The location is perfect, the rooms are neat, clean, and classy. And the food was also really good.
Stayed in January 2024
Reviewed: 27 December 2023
Marius
Switzerland- building is dated - overall quite noisy - WIFI signal is not good
- breakfast was okay (food was made to order) - parking was complementary - comfortable bed - very spacious accommodation - restaurants were in walkable distance
Stayed in December 2023
Reviewed: 20 December 2023
Gary
South AfricaHosting a 21st birthday on the roof pool deck on a Monday not such a good idea and the spa is closed. This should be made clear to gusts beforehand.
Location is great and the staff all super friendly and accommodating
Stayed in December 2023
Reviewed: 30 October 2023
Faten
Saudi ArabiaI wanted to extend my stay for two extra nights and I informed the reception the first time I checked in. However, the second night they informed me that the hotel was fully booked. The receptionist supposed to inform me that the hotel might be busy the next day, so I would’ve extended earlier. Anyway, I booked another hotel and the problem was solved.
The room was extremely cozy and wonderful.
Stayed in October 2023
Reviewed: 20 October 2023
Kristel
SingaporeBlankets had specks of dirt on It and shower area was really small. Slightly noisy.
Good location and big room! Value for money.
Stayed in September 2023
Puri, India
Amares, Portugal
Beijing, China
New Orleans, USA
Ambelas, Greece
New Delhi, India
Baranzate, Italy
East London, South Africa
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content