160 Helen Road, Sandton, 2031 Johannesburg, South Africa
#23 of 156 hotels in Johannesburg
Guests' ChoiceBased on 1091 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.2
Facilities
9.0
Staff
9.3
Value for money
8.8
Free WiFi
8.9
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End of dialog contentReviewed: 24 April 2024
Kai
South AfricaI liked everything.
Good value.
Stayed in April 2024
Reviewed: 16 April 2024
Pretty
South AfricaSomeone tried to open the door and hour after I had checked in, I do not know for what because it was not turn down service time yet at 3pm
Room was spotless and very comfy bed and linen. Well designed. Love the spa on the property
Stayed in April 2024
Reviewed: 10 April 2024
Miriam
BotswanaWhile the food is excellently cooked, the room service/restaurant menu is kind of basic for a 5 star hotel.
The hotel rooms are spacious and beautiful. The hotel itself is very well decorated and the location is excellent. The breakfast is scrumptious (especially the croissants) and the spa is world class. The staff is very friendly. Overall, it's a 5 star experience.
Stayed in April 2024
Reviewed: 1 April 2024
Madubula
South AfricaThe bath was small couldn't relax after a long drive
Everything, from the entrance " to the rooms & clean 👌
Stayed in March 2024
Reviewed: 27 March 2024
Keamogetswe
South AfricaHappy with everything
It was nice simple and clean very beautiful.
Stayed in March 2024
Reviewed: 23 March 2024
Mkhabela
South AfricaNone
The environment and interior design
Stayed in March 2024
Reviewed: 19 March 2024
Vuyiswa
South AfricaWe struggled opening our sliding door, so we couldn't sit outside our room
The customer service is impeccable, the spa experience was the best.
Stayed in March 2024
Reviewed: 17 March 2024
Zukiswa
South AfricaRestaurant service was slow on the Sunday dinner. I waited 1 hour for a starter .
Privacy, location and service.
Stayed in March 2024
Reviewed: 11 March 2024
Robyn
South AfricaAn item went missing from our room after it was cleaned and the staff were extremely unhelpful with trying to locate it. They just sent housekeeping who said “they didn’t see anything” and that was that. No effort for further assistance at all. We even gave the benefit of the doubt and suggested that it may have been thrown out accidentally but no attempts were made to check the trash and get back to us. Put a damper on the entire weekend.
The rooms were large and beautiful. I used the Spa and the service there was excellent.
Stayed in March 2024
Reviewed: 10 March 2024
Magcaba
South AfricaThe service is so good!! The facility is so clean and aesthetically pleasing
Stayed in March 2024
Reviewed: 10 March 2024
Jessica
South AfricaThe restaurant and waiters need more training Not attentive, delaying in attending the tables, poor customer service
The privacy, tranquillity and aesthetics
Stayed in March 2024
Reviewed: 23 February 2024
Sisekelo
South AfricaNothing
Neat and in a great location
Stayed in January 2024
Reviewed: 19 February 2024
Boikaego
BotswanaThe maize like configuration of the rooms could be confusing
The vegetation, the art installations, the amenities (pool, gym and the cigar cognac lounge)
Stayed in February 2024
Reviewed: 18 February 2024
Kudakwashe
Zimbabwe- the room I was allocated had a door and in between my room and the next room. I could not sleep properly, if the person in the next room get on a call or they are in a conversation I could literally hear everything . If their alarm goes on i would also wake up . There is no privacy
The staff is very friendly
Stayed in February 2024
Reviewed: 11 February 2024
Futhie
Eswatininone
everything from checkin to the comfort of the room to the location
Stayed in January 2024
Reviewed: 9 February 2024
Susanne
South AfricaStaff/service/sloppiness could do with an upgrade.
We stayed for the New Year's Eve party .. from the check-in.... up to the room, food, Buffett etc - FIrst! class, indeed, beyond my high expectations. Life music was the cherry on the cake. A boutique hotel par exellence.
Stayed in January 2024
Reviewed: 7 February 2024
Wandile
Eswatiniyou need to open another Seven Villas
my wife loved the smell in the room also last time l forgot my phone and l got it back that was my highlight
Stayed in February 2024
Reviewed: 5 February 2024
Andile
South AfricaFood was not great, fruits not fresh etc
Gorgeous property
Stayed in February 2024
Reviewed: 29 January 2024
Nomvula
South AfricaThe place is super clean , friendly staff and it's really beautiful
Stayed in January 2024
Reviewed: 26 January 2024
Cynthia
GhanaNothing
Their staff and services were good.
Stayed in January 2024
Reviewed: 24 January 2024
Laura
South AfricaThe hotel exceeded our expectations. The staff were exceptional and very professional.
Stayed in January 2024
Reviewed: 19 January 2024
Katlego
South AfricaThe food. Not great. Every meal I had was disappointing. Really did not enjoy my meals.
Very calm hotel. Beautiful. The rooms were fitted with smart TV and dstv so you have choice. Hotel staff very helpful. I love that my room came with a bathtub! So rarely do you get a bathtub at this price point in your hotel room! They had gowns ready in the room. And had my cot up for the baby.
Stayed in January 2024
Reviewed: 15 January 2024
Thami
NigeriaQuiet place
Stayed in December 2023
Reviewed: 14 January 2024
Sihle
South AfricaN/A
Friendly staff, stunning room which was spacious and beautifully designed and the wifi worked well. The dinner we had was absolutely amazing- they’ve really made huge improvements there!
Stayed in January 2024
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