160 Helen Road, Sandton, 2031 Johannesburg, South Africa
#23 of 159 hotels in Johannesburg
Guests' ChoiceBased on 1086 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.2
Facilities
9.0
Staff
9.3
Value for money
8.8
Free WiFi
8.9
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End of dialog contentReviewed: 26 December 2022
Krivana
South AfricaDinner took too long ķ
Stayed in December 2022
Reviewed: 24 December 2022
Ntokozo
South Africanothing
Everything, service was exceptional
Stayed in December 2022
Reviewed: 22 December 2022
Xolani
South AfricaDriveway
Amazing rooms 👏🏾
Stayed in December 2022
Reviewed: 20 December 2022
Mbusiseni
South AfricaEverything!
Stayed in December 2022
Reviewed: 12 December 2022
Ntando
South AfricaDuring breakfast the waiters weren’t attending to our table we had to stand up and go call them
the rooms are very clean and the food was delicious.
Stayed in December 2022
Reviewed: 8 December 2022
Luke
IsraelFar from five star. Bugs in room, sheets had stains on. Pool was constantly dirty with fallen petals and pool towels stained with yellow. Breakfast not reflective of 5 star - enough to choose from but not incredible (would love some veggies/ salad and some nice bread - they just had bread from the packet). Also no natural teas (they had caffeinated only), and one day they had no Decaf coffee options. I would stay again, but it certainly is not a five star hotel.
Nice hotel, bedroom had a huge TV. Staff incredibly nice and helpful - they are attentive and happy to go above and beyond. Breakfast nice.
Stayed in December 2022
Reviewed: 6 December 2022
Aida
South AfricaFacilities weren't as portrayed in pictures
Staff were friendly and helpful
Stayed in December 2022
Reviewed: 1 December 2022
Judith
South AfricaAsked for water and was given a run around
Stuff is very friendly
Stayed in November 2022
Reviewed: 1 December 2022
Nozibusiso
EswatiniThe rooms are definitely not soundproof.
The property was great and had the most pleasant and helpful staff.
Stayed in November 2022
Reviewed: 24 November 2022
Hlengiwe
South African/a
The staff was so friendly, impeccable service. Godfrey and Leon were so friendly, together with the reception staff both at night and during the day!
Stayed in November 2022
Reviewed: 21 November 2022
Kgomotso
South AfricaI loved everything. There’s nothing to fault.
The welcoming energy received from staff members. The room was beautiful. The hotel in general, was clean.
Stayed in November 2022
Reviewed: 19 November 2022
Zam
South Africastairs
everything
Stayed in October 2022
Reviewed: 17 November 2022
Imi22786
ZimbabweVery good Staff
Stayed in October 2022
Reviewed: 15 November 2022
Mamo2019
South AfricaThe room was really 👌 bed comfortable, staff marvelous Nozi from the cleaning department woooow u are a star and thank you for excellent service
Stayed in November 2022
Reviewed: 14 November 2022
Dbhammar
South AfricaShould be more clear signage from both directions at entrance from road. Surprised there is a cigar smoking room! Smoke drifted into passageway. Thought smoking on public premises no longer allowed?
Beautiful setting.
Stayed in November 2022
Reviewed: 10 November 2022
Terezah
KenyaThat my stay was too short for me to enjoy the facilities.
Serene with excellent service, beautiful sculptures. I loved the interior deco. Would definitely come back.
Stayed in October 2022
Reviewed: 31 October 2022
Makgopa
South AfricaNothing.
Everything. The hotel exceeded my expectations. Beautiful scenery.
Stayed in October 2022
Reviewed: 27 October 2022
Belinda
NamibiaBeautiful gardens and fantastic staff from the moment you walk in you are treated like royalty
Stayed in October 2022
Reviewed: 25 October 2022
Benjamin
South AfricaThe service was amazing and the gardens and decor lovely.
Stayed in October 2022
Reviewed: 24 October 2022
Nomvelo
South AfricaTheir menu was limited plus there were other items on the menu that they did not have
I loved how they welcomed me and some of their foods
Stayed in October 2022
Reviewed: 21 October 2022
Mpho
South AfricaNothing
The hotel is so beautiful . The service is great and the whole atmosphere s so beautiful
Stayed in October 2022
Reviewed: 17 October 2022
Monalisa
South AfricaIt was a little nosier than normal but nothing that takes away from the comfortable experience and sleep we had.
The aroma at reception is always my best reminder of escape and peace. coupled by the friendly staff and welcome drink.
Stayed in October 2022
Reviewed: 17 October 2022
Kunda
Botswanabreakfast was a little underwhelming, service in the dinning room and bar was slow
Great location, tranquil, friendly staff
Stayed in October 2022
Reviewed: 17 October 2022
Faizel
South AfricaLocation, and Villa was amazing. Staff were very accommodating and friendly
Stayed in October 2022
Reviewed: 15 October 2022
Chabi
South AfricaThere's nothing I didn't like
I loved the size of the room. Arrangements of the room and cleanliness.
Stayed in September 2022
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