Brookes Hill Drive, Summerstrand, 6013 Port Elizabeth, South Africa
#15 of 27 hotels in Port Elizabeth
Guests' ChoiceBased on 1016 hotel reviews
7.9Cleanliness
8.4
Comfort
8.2
Location
9.0
Facilities
7.9
Staff
8.9
Value for money
8.1
Free WiFi
8.3
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End of dialog contentReviewed: 11 April 2024
Ewald
South AfricaThe facility has no lift and we had to carry our luggage upstairs
Large comfortable room. We had a view of the ocean although partly obscured by other buildings. The location is very good and close to the beach, shopping centers and main roads.
Stayed in March 2024
Reviewed: 5 April 2024
Rubbie
South AfricaI paid the room but i didn't slept for that night.
Location & the staff
Stayed in March 2024
Reviewed: 5 April 2024
Charlotte
South AfricaNice relaxing spot with everything you need in the unit.
Stayed in February 2024
Reviewed: 2 April 2024
Leonie
GermanyThere is a nice pool and an attached bar and restaurant. The breakfast is good and the view from the building remarkable.
Stayed in March 2024
Reviewed: 31 March 2024
Lebona
South AfricaOcean view
The place is awesome with its stuff
Stayed in March 2024
Reviewed: 24 March 2024
Jo
United KingdomLimited menu choice for evening meal and the 3 starters would appear to be cooked from frozen and not fresh. The foyer of the hotel is smart but the carpet to the rooms and in the rooms all need cleaning. There is a space for a fridge but no fridge provided. This is supposed to be a 4* hotel at best I would rate it a 3. We paid less at other 4* star hotels that were far superior to this.
Restaraunt had a very good outlook over the port and beyond. The staff were excellent and made up, for some of the not so good. Breakfast had a good choice and those that wanted cooked had plenty of different ways to have their eggs.
Stayed in March 2024
Reviewed: 18 March 2024
Lebo
South AfricaThe swimming pool was not clean and cannot be utilised hence that information was not provided to us when we went to the pool. They seemed clueless until we informed them
The cleanliness, friendly and professional staff
Stayed in March 2024
Reviewed: 5 March 2024
Eugene
South Africano fridge in the room
Always great stay. Fantastic staff. Food is great
Stayed in February 2024
Reviewed: 25 February 2024
Brighton
South AfricaThe hotel has no value for money as far as the food is concerned. The breakfast was really below the hotel standard. Their dinner was really a junk food. I suggest they take a hint from aha gateway in durban or coastlands in umhlanga. The restaurant side is really bad please correct that otherwise besides that the staff was amazing
I like the friendly staff and well stationed location
Stayed in February 2024
Reviewed: 25 February 2024
Barry
South AfricaThought breakfast staff could be a bit more friendlier and welcoming.
Location excellent
Stayed in February 2024
Reviewed: 23 February 2024
Jayne
United KingdomSome areas were a bit tired looking and in need of a bit of refurbishment. Lift was out of order
Convenient for the airport. The hotel was a pleasant place to stay before an early morning flight.
Stayed in February 2024
Reviewed: 18 February 2024
Lyndsey
South AfricaBreakfast quality and variety was average. Warn guests about feather pillows - allergies
Staff are wonderfully friendly, welcoming and helpful.
Stayed in February 2024
Reviewed: 18 February 2024
Mabaso
South AfricaThey didn't refund me for the initial incorrect booking for the previous Friday. This was very disappointing I hoping they would let me change the date for that to be this one.
I got an upgrade to a huge room, which was great.
Stayed in February 2024
Reviewed: 16 February 2024
Gerard
United KingdomMy wife and I stayed here for a number of days, we were very pleased with the hotel in general, the location, the friendliness of the staff and the selection of food at breakfast especially as we are both vegetarian
Stayed in February 2024
Reviewed: 16 February 2024
Annalien
South AfricaBreakfast was amazing
Stayed in February 2024
Reviewed: 15 February 2024
Howard
United KingdomSome things needed replacing as they were very tired. Lift was out of order
Close to the airport Had a bar and restaurant. Free parking
Stayed in February 2024
Reviewed: 8 February 2024
Robert
South AfricaGreat Staff! all people from front desk to resturant were very accommodating ! we will come here again if there is availability.
Stayed in February 2024
Reviewed: 1 February 2024
Iain
United KingdomNothing all good
All hotel was OK. Staff , atmosphere all good . Location for airport excellent .
Stayed in January 2024
Reviewed: 27 January 2024
Don
South AfricaThe staff are very kind and breakfast was good and delicious.
Stayed in January 2024
Reviewed: 18 January 2024
Eugene
South Africarestaurant offer great view with good food
Stayed in November 2023
Reviewed: 15 January 2024
Marius
South AfricaRoom did not have a fridge in the room.
Breakfast was very nice - lovely view from the restaurant
Stayed in January 2024
Reviewed: 7 January 2024
Tandiwe
South AfricaThe bed for me was too small, I kept on falling out of it.
The breakfast was alright and the staff were very friendly. The room was clean.
Stayed in January 2024
Reviewed: 6 January 2024
Lusanda
South AfricaMy room doesn't have barfridge
Stayed in December 2023
Reviewed: 4 January 2024
Bettina
SwitzerlandBig clean room good, located for beach sight seeing and a good breakfast in the morning.
Stayed in November 2023
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