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Reviews of The Kraal Addo

R335, Addo, 6015 Addo, South Africa

#20 of 21 hotels in Addo

Guests' Choice

Review score

Based on 127 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.6

  • Location

    7.6

  • Facilities

    7.0

  • Staff

    8.5

  • Value for money

    7.5

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 28 December 2023

    8.0
    Beautiful experience
    • Leisure trip
    • Group
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Some of the towels were torn and there were stains on one of the mattresses under the sheet. More soap options would have been better (bar of soap) as well as shower gel.

    Breakfast was absolutely amazing. The staff are very kind and welcoming, nice food and very good vibes

    Stayed in December 2023

  • Reviewed: 5 November 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Tvs doesnt work , no hot water , not safe enough and near a location that makes tremendously noice Overpriced for a place that went down the drain

    Overall not so good experience . Place inside is maintained well but the outside very very poor 5 stars for the one that made food , food is divine .

    Stayed in November 2023

  • Reviewed: 31 January 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Self Catering Room
    • Stayed 2 nights
    • Submitted via mobile

    The size of the room, a bit too small for all the equipment ...

    A well equiped, if small kitchenette ... Good beds and nice emplacement 11km from Addo NP ... Huge bathroom ...

    Stayed in January 2023

  • Reviewed: 21 January 2023

    7.0
    Good
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Building very old and run down Carpets in the rooms No water and the bit that did come out never got hot.

    Close proximity to Addo main Camp & gate

    Stayed in December 2022

  • Reviewed: 6 January 2023

    7.0
    Pictures must be updated of everything
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Air-con was bad in our room in room 20 and kids room was good but was distance from ours

    Was nice family oriented

    Stayed in January 2023

  • Reviewed: 5 January 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Cozy Room
    • Stayed 1 night
    • Submitted via mobile

    I didn't like that they didn't have a backup generator when there was loadshedding. The rooms also didn't have TVs and the pool wasn't clean.

    I like the area.

    Stayed in January 2023

  • Reviewed: 18 November 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Self Catering Room
    • Stayed 2 nights
    • Submitted via mobile

    Swimming pool is more of a splash pool.

    Convient for addo Park. Good sized room with all we needed. Internally well looked after.

    Stayed in November 2022

  • Reviewed: 27 September 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Self Catering Room
    • Stayed 1 night
    • Submitted via mobile

    Dstv channels. We need to be accommodated especially sport channels.

    Breakfast must be included in the prize especially for one night stay. Breakfast is very important meal, sometimes there's a loadshedding and you can't make your own breakfast.

    Stayed in September 2022

  • Reviewed: 20 September 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Self Catering Room
    • Stayed 1 night
    • Submitted via mobile

    Property needs TLC. Gardens can do with cleanup. The room needs some serious maintenance. Current state gives the impression it is not clean.

    Distance to Addo Elephant Park. Friendly staff.

    Stayed in September 2022

  • Reviewed: 30 June 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Self Catering Room
    • Stayed 1 night

    There is a lot of kitchen appliances in the room but no basin for you to wash up in so we did not really make use of the kitchen.

    The rooms were satisfactory for the price we were paying.

    Stayed in June 2022

  • Reviewed: 17 April 2022

    8.0
    Was a good 2 nights
    • Leisure trip
    • Couple
    • Self Catering Room
    • Stayed 2 nights

    Nothing

    Friendly people onsite. Easy to get to.

    Stayed in April 2022

  • Reviewed: 10 April 2022

    7.0
    Affordable option close to Addo
    • Leisure trip
    • Couple
    • Cozy Room
    • Stayed 1 night

    Most of the rooms are inside. A few outside rooms, but they were full. Hotel needs some tender loving care Breakfast is ok

    A last minute booking because Addo NP was fully booked. We know the Kraal already from a couple of years ago and knew the place. It is a very affordable option to visit Addo. Breakfast and Dinner are provided. Dinner is fine. Staff is very pleasant. Nothing fancy but still good atmosphere altough we haven't seen other guests.

    Stayed in March 2022

  • Reviewed: 23 March 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Cozy Room
    • Stayed 2 nights
    • Submitted via mobile

    Unfortunately, I cannot recommend the breakfast. It was just toast with honey or jam, not even a slice of cheese or any fruits at all.

    The place was very close to the park. It's not the most modern hotel but has everything you need.

    Stayed in March 2022

  • Reviewed: 10 March 2022

    7.0
    Was amazing
    • Leisure trip
    • Couple
    • Self Catering Room
    • Stayed 1 night
    • Submitted via mobile

    There was no toilet paper

    The aircon view and wonderful stay

    Stayed in December 2021

  • Reviewed: 26 February 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Self Catering Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast advertised as an option but no breakfast prepared on the 2nd morning of our stay - occupation rate was low on the day so we did understand.

    Our room was spacious and clean and staff were accommodating and friendly. Enjoyed the swimming pool which was small but a blessing on a hot inland afternoon. Value for money - this establishment needs support after the devastation on the tourism industry caused by the Covid pandemic.

    Stayed in February 2022

  • Reviewed: 27 January 2022

    7.0
    Atmosphere was very tranquil and it was very lovely
    • Leisure trip
    • Couple
    • Self Catering Room
    • Stayed 1 night
    • Submitted via mobile

    Decoder was not working, and the hostess just informed us not asking if we mind. Aircon did not work, then we were moved to another room

    Enjoy the food at the on-site restaurant, staff was friendly

    Stayed in January 2022

  • Reviewed: 24 January 2022

    8.0
    This a lovely space, with great outdoors. Well worth visiting
    • Leisure trip
    • Family with young children
    • Luxury Room
    • Stayed 1 night

    The rooms very well presented, spacious and clean . The kitchen was well equipped and catered for all our needs.

    Stayed in December 2021

  • Reviewed: 23 January 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Self Catering Room
    • Stayed 1 night
    • Submitted via mobile

    There was no hot water in the room, we complained about it but they were not able to fix the problem! Also, there were many mosquitos!

    The room was very spacious.

    Stayed in January 2022

  • Reviewed: 14 January 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Cozy Room
    • Stayed 1 night
    • Submitted via mobile

    I think the aircons maybe need to be maintained better as the one in our room never got very cold.

    Good location. Breakfast was nice and the staff were very friendly! The cute dogs were an added bonus!

    Stayed in January 2022

  • Reviewed: 12 January 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Self Catering Room
    • Stayed 1 night
    • Submitted via mobile

    We loved the super friendly staff! It was a perfect place to stay so close to Addo!

    Stayed in December 2021

  • Reviewed: 9 January 2022

    8.0
    Addo
    • Leisure trip
    • Couple
    • Self Catering Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing at all

    Everything

    Stayed in December 2021

  • Reviewed: 5 January 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Self Catering Room
    • Stayed 1 night
    • Submitted via mobile

    The swimming pool was dirty we couldn't enjoy that,I'm not a big fan of Dogs and they we even in the dining hall while we were eating.

    We went for my Husband's surprise birthday, The lady who helped set up the room was very accomodative as she prepped our room perfectly .

    Stayed in January 2022

  • Reviewed: 4 January 2022

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Self Catering Room
    • Stayed 1 night
    • Submitted via mobile

    Too many mosquitoes in the room.

    Very beautiful location

    Stayed in January 2022

  • Reviewed: 31 December 2021

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Self Catering Room
    • Stayed 1 night
    • Submitted via mobile

    Upon arrival, the air conditioner in the room did not work and the mugs provided in the room for tea/coffee were dirty and had liquid in them that looked like it had sat for a long time.

    Staff was friendly and accommodating, and checking in was easy. The property is quite nice and has a nice lawn.

    Stayed in December 2021

Showing 1 – 25

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