Great location very central to all the sites we wanted to visit. This boutique hotel was truly five star with spacious rooms and exceptional service. Would certainly stay there again.

Stayed in April 2024

Very noisy, I could easily hear every arriving guest. Also breakfast was so so

Modern and central

Stayed in April 2024

The property has no faults

This boutique hotel is top quality in every way. We stayed in two different rooms and both were exceptional, the beds are so comfortable the rooms are huge and bathrooms just plush. What makes it even better is the little extra touches with free mini bar in the room and bar area. In the evening when your beds are turned down you get left a little treat on your pillow. The room also has a wide choice of usb and charging points. The breakfast was one of the best we had during our trip in South Africa. The location is perfect next to all the bars, restaurants and art galleries. We highly recommend this hotel. Franklin was a great host.

Stayed in April 2024

The entrance to car park was not clearly signed. The swimming pool was very small.

Stunning and comfortable room. Lovely public space downstairs. Delicious breakfast. Nice staff. Great location.

Stayed in March 2024

Didn’t have a gym. I guess I was there to relax but always like a gym where possible. With that said they give complimentary access to a health club less than a 5 minute walk away which was well equipped and the small pool the hotel has is very nice

Stunning boutique hotel with very comfortable communal area with an honesty bar that was FOC. Breakfast was high quality although did notice a lot of waste from the fruit / bread / meat trays that are given to every table. Location is perfect for Franshoek and staff very welcoming and knowledgeable of the local and surrounding area

Stayed in March 2024

Shower was terrible. Little to no pressure

Centrally located

Stayed in March 2024

This place is a gem amd what a lovely welcome we had. Conrad and his team are amazing, the rooms and the whole hotel is decorated with taste, the service is perfect and the breakfast is from heaven. I would recommend this place to everyone looking to extend the magic in Franschhoek and have an exceptional experience. We opted for the room with private pool, gorgeous!! Thank you The Last Words for welcoming us last minute in your beautiful hotel, we will for sure come back

Stayed in March 2024

Nothing

Beautiful decor, friendly, discreet service. Rooms are beautiful as is the main areas.

Stayed in March 2024

What a beautiful hotel! We enjoyed every minute of it. Very, beautiful, comfortable room, very spacious and the underfloor heating made it extra cosy even during load shedding!

Stayed in May 2023

Breakfast was absolutely superb

Stayed in May 2023

nothing

central and close to eateries. also liked the old school boutique feel

Stayed in May 2023

The manager Conrad was exceptional in every way . . .

Stayed in May 2023

Great place! Staff was super attentive, gave us great tips and even suprised us with delicious deserts when we got back to the room at night.

Stayed in April 2023

An excellent stay! Franklin and the team went out of the way to make us feel welcome, and ensure that we had a perfect stay. Amazing room, excellent breakfast, and outstanding hospitality, The Last Word is a winner!!!!

Stayed in April 2023

service was excellent and very personal. Thanks Franklin

Stayed in May 2023

Nothing

The Management and staff were amazing.

Stayed in April 2023

Insufficient off-street parking, but area is quite safe with overnight security to watch on-street cars.

Room was spacious, clean and bathroom was large. Great amenities and the staff were wonderful. Breakfast was exceptional.

Stayed in April 2023

spacious, clean and very well located.

Stayed in April 2023

A Do Not Disturb/ Please Clean sign would have been useful - staff seemed to knock at our door quite frequently which was a bit annoying. I don't think the pool was heated as advertised, but I imagine that's quite difficult with all the load shedding that is going on across the country.

Very well-located for walking along the Franschoek high street to visit the numerous restaurants and coffee shops. Staff were very friendly and welcoming, and Conrad kindly helped with some recommendations for wineries to visit. The very large room was beautifully appointed with a comfortable bed and there were lovely robes provided. The big bonus was coming home each night to a tasty little treat waiting for us!

Stayed in April 2023

Beautiful decorated and very spacious rooms.

Stayed in April 2023

Great hotel with great rooms and everything you want or need is within walking distance

Stayed in April 2023

nothing

service, location, facilities

Stayed in April 2023

There aren't enough words to describe what a little slice of heaven the Last Word is. The rooms are spacious, comfortable, clean, and welcoming. Conrad and his team were so welcoming and attentive to all our needs. They were helpful and informative, giving you advice on things to do but also space to explore. The attention to detail is unmatched. Small gestures such as a thoughtful dessert on your bed at the end of the day, were just some of the ways they made our stay special. The facilities are luxurious, the location is perfect for exploring Franschhoek on foot. The only negative feeling we had during our entire stay was having to leave. Would recommend 100 times over. Thank you!

Stayed in April 2023

Everything about The Last Word was exceptional, starting with the manager, Franklin. He was the consummate professional, dedicating himself to ensure every detail was taken care of. Fabulous very comfortable suites, with special touches - my room had a glassed in veranda next to the pool and my son’s room had a veranda that led into a small garden. Very magical! The breakfast was served in a quaint dining room, with gorgeous plates, and was excellent. We loved our stay in this wonderful gem of a hotel

Stayed in March 2023