The pillows in the Manor House were horrible. Not the same problem in main hotel.

Exceptionally friendly staff, great location and beautiful views. Rooms are spacious and beautiful, Manor House even nicer than hotel. The turndown in the main hotel was special and better than in the Manor House.

Stayed in April 2024

Amazing location right near the Waterfront with easy access. The hotel is attached to the Queen Victoria so you get to use all their shared facilities and have amazing breakfast. The staff were very friendly and helpful with booking attractions and providing suggestions.

Stayed in March 2024

delay on room being cleaned but once done was spotless

WONDERFUL service Excellent view - All together perfect.

Stayed in February 2024

Beautiful Room. .Large bright Bathroom - Very private - Very close to the waterfront - Spa right next door

Stayed in January 2024

Beautiful, clean, perfect location.

Stayed in January 2024

Nothing I can think of.

One of the most amazing bathrooms I have ever seen

Stayed in January 2024

There is not a lot to dislike about this hotel.

Superbly located for the V&A Waterfront. Very comfortable junior suite which with a very large bathroom. Breakfast had everything you could want with a choice of buffet or hot breakfast. All the staff were very engaging and helpful.

Stayed in December 2023

Street right under can be very loud, and room service was not effecient but overall nothing major !

Amazing location, super friendly and helpful staff! It was a comfortable stay with great access to V&A, the rooms are spacious and very nice :)

Stayed in December 2023

Our bath was leaking and after mentioning it was not solved. One major bottle neck was the amount of warm water. 3/4 day we had only cold water for showering…

The rooms are very comfortable and enough space. View is good. Restaurant is very good and bar is a good place for a drink.

Stayed in October 2023

Docked off a point for the price; slightly pricey for Capetown

Booked a junior suite with mountain view and stayed for 1 night. The location was right smack in the middle of V&A. The suite was absolutely beautiful and the service was 10/10! Breakfast was so yummy with a great view of the mountain.

Stayed in September 2023

We had no dislikes.

All the staff were so very friendly and went out of their way to accommodate any requests we had. Nothing was too much bother. The Manor House is just lovely and we will certainly be back. We have travelled to many countries but I can say hand on heart that we’ve never had such a wonderful welcome as this.

Stayed in October 2023

Our stay could not have been better.

This is a beautiful hotel in a convenient location. The staff is friendly and efficient, the service impeccable, and the breakfast delicious.

Stayed in August 2023

Very small point but some of the pastries at breakfast were hard.

Staff was exceptionally warm, welcoming and professional. Generous room as advertised with high-end fittings. Breakfast excellent and very prompt service.

Stayed in August 2023

NA

The entire staff was so welcoming and helpful. I was sad to leave them. Llewelyn was especially great, as was the bartender No More. I world like to again say thank you to them snd to everyone else!

Stayed in June 2023

None

Accessibility

Stayed in June 2023

Nothing

Great position, lovely people, great breakfast

Stayed in May 2023

nothing

I don’t have enough good words really, the whole experience was fabulous. great location, the view was stunning, really friendly boutique feel, nothing was too much trouble. the room was really spacious and so nicely done, the food was great and the massage at the spa was probably one of the best I have ever had!

Stayed in May 2023

The staff were very helpful and at hand to answer any queries. We stayed for 8 nights and the manor house was just perfect and very spacious. Breakfast had a wide selection of continental and cooked food.

Stayed in April 2023

One word to describe the experience of staying at the Manor House is perfection. We were welcomed back like family, from our stay a year ago. The room (1404) is very spacious, beautifully decorated, huge bathroom with an amazing shower. Comfy bed, great WiFi. Excellent location for access to the Waterfront. Very safe and secure. The staff are incredibly friendly, helpful and a real asset to this Hotel. Delicious breakfast, make sure you give yourself enough time and go with an emoty tummy ☺️

Stayed in October 2022

Bedroom is on the very busy road with the parking garages and all day, all night music from the restaurants and street artists. (Room)windows are not soundproof. No tumble dryer as stated in the description.

Spacious bathroom, wonderful beds and linen. A short walk to the Saturday market (Oranjezicht), shops, museum, restaurants. Table mountain visible from the bedroom. Delicious, elegant breakfasts with a smiling Carol.

Stayed in October 2022

One of the toilet sinks was a little blocked and water taps were a bit loose. It wasn’t a big deal really.

Everything was amazing especially the staff.

Stayed in August 2022

Bathroom bigger than the room itself.

- Location. - Spacious room.

Stayed in August 2022

curious that a 5* hotel doesn’t have bath salts/foam bath for such a superb bathroom. Road noise could be a little intrusive at times.

staff and breakfasts were excellent

Stayed in April 2022

could have a bigger swimming pool

everything was great, very nice staff, good location, all the equipments are good quality, the place is so nice, I recommend highly

Stayed in April 2022